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Search: person:"Gök, Özge Adan"
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Gök, Özge Adan
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Akgunduz, Yilmaz
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Alkan, Ceylan
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Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
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The service industries journal
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ECONIS (ZBW)
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1
How are the exchange relationships of front office employees reflected on customers?
Akgunduz, Yilmaz
;
Alkan, Ceylan
;
Gök, Özge Adan
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 798-821
Persistent link: https://www.econbiz.de/10013362143
Saved in:
2
How does omnichannel transform consumer behavior?
Gök, Özge Adan
- In:
Managing customer experiences in an omnichannel world : …
,
(pp. 27-42)
.
2021
Persistent link: https://www.econbiz.de/10012492052
Saved in:
3
The effects of rewards and proactive personality on turnover intentions and meaning of work in hotel businesses
Akgunduz, Yilmaz
;
Gök, Özge Adan
;
Alkan, Ceylan
- In:
Tourism and hospitality research : THR
20
(
2020
)
2
,
pp. 170-183
Persistent link: https://www.econbiz.de/10012213250
Saved in:
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