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Hill, Sally Rao
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Troshani, Indrit
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Conduit, Jodie
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Lu, Vinh Nhat
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Long Thang Van Nguyen
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Noor, Nurhafihz
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ECONIS (ZBW)
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Social media influencer popularity and authenticity perception in the travel industry
Hill, Sally Rao
;
Qesja, Bora
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 289-311
Persistent link: https://www.econbiz.de/10014321584
Saved in:
2
Recasting service quality for AI-based service
Noor, Nurhafihz
;
Hill, Sally Rao
;
Troshani, Indrit
- In:
Australasian marketing journal : AMJ ; official journal …
30
(
2022
)
4
,
pp. 297-312
Persistent link: https://www.econbiz.de/10013435326
Saved in:
3
Towards an understanding of consumers' FinTech adoption : the case of Open Banking
Chan, Rebecca
;
Troshani, Indrit
;
Hill, Sally Rao
; …
- In:
International journal of bank marketing
40
(
2022
)
4
,
pp. 886-917
Persistent link: https://www.econbiz.de/10013396427
Saved in:
4
Developing a service quality scale for artificial intelligence service agents
Noor, Nurhafihz
;
Hill, Sally Rao
;
Troshani, Indrit
- In:
European journal of marketing
56
(
2022
)
5
,
pp. 1301-1336
Persistent link: https://www.econbiz.de/10013350961
Saved in:
5
When does service employee's accent matter? : examining the moderating effect of service type, service criticality and accent service congruence
Hill, Sally Rao
;
Tombs, Alastair G.
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1985-2013
Persistent link: https://www.econbiz.de/10013352675
Saved in:
6
Beyond brand personality : a multidimensional perspective of self-congruence
Wilkie, Dean C. H.
;
Hill, Sally Rao
- In:
Journal of marketing management : JMM ; journal of the …
38
(
2022
)
13/14
,
pp. 1529-1560
Persistent link: https://www.econbiz.de/10013466545
Saved in:
7
A cross-country comparison of online deal popularity effect
Kao, Karen C.
;
Hill, Sally Rao
;
Troshani, Indrit
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502700
Saved in:
8
Collective empowerment in online communities : conceptualization, scale refinement, and validation
Long Thang Van Nguyen
;
Conduit, Jodie
;
Lu, Vinh Nhat
; …
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
3
,
pp. 301-317
Persistent link: https://www.econbiz.de/10012483469
Saved in:
9
The mediating role of brand knowledge on employees' brand citizenship behaviour : does organizational tenure matter?
Long Thang Van Nguyen
;
Lu, Vinh Nhat
;
Hill, Sally Rao
; …
- In:
Australasian marketing journal
27
(
2019
)
3
,
pp. 169-178
Persistent link: https://www.econbiz.de/10012110329
Saved in:
10
Hedonic and eudaimonic well-being outcomes from co-creation roles : a study of vulnerable customers
Sharma, Shikha
;
Conduit, Jodie
;
Hill, Sally Rao
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 397-411
Persistent link: https://www.econbiz.de/10011742719
Saved in:
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