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Technologiepark
347
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347
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214
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210
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139
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Wójcik, Dariusz
8
Eichengreen, Barry
7
Link, Albert N.
6
Bailey, Matthew
5
Camarero Izquierdo, Carmen
5
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5
Klofsten, Magnus
5
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5
Legros, Benjamin
5
Mian, Sarfraz A.
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5
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5
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5
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5
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5
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5
Acharya, Viral V.
4
Emadi, Seyed Morteza
4
Hall, Sarah
4
Kunisch, Sven
4
Lamine, Wadid
4
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4
Oliveira Junior, Moacir de Miranda
4
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4
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4
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3
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3
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Blanco Jiménez, Francisco José
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3
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1
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1
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SpringerLink / Bücher
61
Journal of retailing and consumer services
36
Discussion paper / Centre for Economic Policy Research
30
The journal of technology transfer
27
Technovation : the international journal of technological innovation, entrepreneurship and technology management
22
Springer eBook Collection
21
Journal of business research : JBR
18
Technological forecasting & social change : an international journal
16
Working paper / National Bureau of Economic Research, Inc.
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European journal of operational research : EJOR
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Management Science
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Computers & operations research : and their applications to problems of world concern ; an international journal
12
Industrial marketing management : the international journal for industrial and high-tech firms
12
Economic development quarterly : the journal of American economic revitalization
10
Research
10
Technology analysis & strategic management
10
The international review of retail, distribution and consumer research
10
Transportation research / E : an international journal
10
Applied Energy
9
Journal of world business : JWB
9
International business review : the official journal of the European International Business Academy
8
International journal of retail & distribution management
8
Journal of strategic marketing
8
Long range planning : LRP ; international journal of strategic management
8
Manufacturing & service operations management : M & SOM
8
Operations research letters
8
Regional studies : official journal of the Regional Studies Association
8
Academy of Management journal : AMJ
7
International entrepreneurship and management journal
7
Journal of international management
7
Springer eBook Collection / Business and Economics
7
TOP: An Official Journal of the Spanish Society of Statistics and Operations Research
7
Discussion papers / CEPR
6
Financial history review
6
IEEE transactions on engineering management : EM
6
Journal of economic geography
6
Journal of vocational behavior
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
The Journal of Technology Transfer
6
The review of financial studies
6
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ECONIS (ZBW)
1,460
RePEc
157
Other ZBW resources
14
USB Cologne (EcoSocSci)
6
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10
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1
Sensegiving for organisational change in neglected workplaces : the case of Japanese call centres
Sato, Hidenori
;
Oki, Kiyohiro
- In:
International journal of organizational analysis
32
(
2024
)
3
,
pp. 565-579
Persistent link: https://www.econbiz.de/10014494624
Saved in:
2
Your employees are calling : how organizations help or hinder living a calling at work
Buis, Brittany C.
;
Kluemper, Donald H.
;
Weisman, Hannah
; …
- In:
Journal of vocational behavior
149
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014532078
Saved in:
3
Tackling customer wait times : advanced techniques for call centre optimization
Dwivedi, Dwijendra Nath
;
Khashouf, Shafik
- In:
Intelligent optimization techniques for business analytics
,
(pp. 255-267)
.
2024
Persistent link: https://www.econbiz.de/10014578628
Saved in:
4
A semiparametric Bayesian model for queueing arrival processes : an application to call centers
Kuzu, Kaan
;
Soyer, Refik
;
Tarimcilar, Murat T.
- In:
Production and operations management : the flagship …
32
(
2023
)
10
,
pp. 3266-3285
Persistent link: https://www.econbiz.de/10014430727
Saved in:
5
Optimally scheduling heterogeneous impatient customers
Bassamboo, Achal
;
Randhawa, Ramandeep
;
Wu, Chenguang Allen
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
3
,
pp. 1066-1080
Persistent link: https://www.econbiz.de/10014302836
Saved in:
6
Testing the stress‐strain‐outcome model in Philippines‐based call centers
Jabutay, Felicito Angeles
;
Sasithorn Suwandee
;
Jabutay, …
- In:
Journal of Asia Business Studies
17
(
2023
)
2
,
pp. 404-423
Persistent link: https://www.econbiz.de/10014335407
Saved in:
7
The burden and autonomy of women in the IT-BPO industry in Metropolitan Manila : under the COVID-19 pandemic
Ota, Makiko
- In:
Base of the Pyramid and Business Process Outsourcing …
,
(pp. 171-190)
.
2023
Persistent link: https://www.econbiz.de/10014245428
Saved in:
8
Impact of visibility on indoor retail store rent
Gamal, Ahmad
;
Romadhon, Muhammad Joko
- In:
Journal of property investment & finance
41
(
2023
)
1
,
pp. 106-123
Persistent link: https://www.econbiz.de/10014232085
Saved in:
9
Pursuing innovation in academic medical centers
Meer, Elana
;
Ezzeddine, Iman
;
Chao, Jessica
;
Nembhard, …
- In:
Health care management review : HCM review
48
(
2023
)
2
,
pp. 161-174
Persistent link: https://www.econbiz.de/10014313691
Saved in:
10
Voice-based AI in call
center
customer service : a natural field experiment
Wang, Lingli
;
Huang, Ni
;
Hong, Yili
;
Liu, Luning
;
Guo, …
- In:
Production and operations management : the flagship …
32
(
2023
)
4
,
pp. 1002-1018
Persistent link: https://www.econbiz.de/10014266223
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