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Search: subject:"customer knowledge management"
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Knowledge management
29
Wissensmanagement
26
Beziehungsmarketing
24
Customer knowledge management
24
Relationship marketing
24
Innovation
11
customer knowledge management
10
Innovation management
7
Innovationsmanagement
7
Consumer behaviour
6
Customer integration
6
Knowledge transfer
6
Konsumentenverhalten
6
Kundenintegration
6
Wissenstransfer
6
Customer Knowledge Management
5
Firm performance
5
Unternehmenserfolg
5
New product development
4
Produktentwicklung
4
Social Web
4
Social web
4
CKM
3
Customer Knowledge
3
Customer analysis
3
Customer satisfaction
3
Dienstleistungsqualität
3
KMU
3
Knowledge
3
Kundenanalyse
3
SME
3
Service quality
3
Wissen
3
Bangladesh
2
Benefits of Customer Knowledge
2
Betriebliches Informationssystem
2
Big Data
2
Big data
2
Business intelligence system
2
CKM Architecture
2
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Undetermined
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14
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Article
42
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Article in journal
26
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26
research-article
9
case-report
1
review-article
1
Language
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English
38
Undetermined
4
Author
All
Fidel, Pilar
3
Schlesinger, Walesska
3
Al-Busaidi, Kamla Ali
2
Conchar, Margy
2
Falasca, Mauro
2
Hoque, Naimul
2
Korhonen-Sande, Silja
2
Li, Like
2
Mokhtar, Sany Sanuri Mohd
2
Salimon, Maruf Gbadebo
2
Sande, Jon Bingen
2
Yusr, Maha Mohammed
2
Zhang, Jiemei
2
Banerjee, Snehasish
1
Behnam, Mohsen
1
Belkahla Hakimi, Wafa
1
Bellenger, Danny N.
1
Biz, Alexandre Augusto
1
Brandt, David Randall
1
Castellano, Sylvaine
1
Cervera, Ampario
1
Cervera, Amparo
1
Charles, Christopher A. D.
1
Che, Rong‐Huei
1
Chua, Alton Y.K
1
Dandolini, Gertrudes Aparecida
1
Delshab, Vahid
1
Donohue, William A.
1
Dostar, Mohammad
1
Emilo, Esposito
1
Esmaeilpour, Reza
1
Esmaili, Ebrahim
1
Feng, Yan
1
Gil-Gomez, Hermenegildo
1
Gueldenberg, Stefan
1
Guerola-Navarro, Vicente
1
Guo, Bin
1
Gómez Reynoso, Juan Manuel
1
Güttel, Wolfgang
1
Hameed, Athar
1
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Published in...
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Journal of Knowledge Management
3
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
2
Journal of Business & Industrial Marketing
2
Journal of Business Research
2
Journal of business research : JBR
2
Journal of information & knowledge management : JIKM
2
Strategic Direction
2
The journal of business & industrial marketing
2
Business process management journal
1
Economic research
1
Electronic commerce research
1
European Journal of Innovation Management
1
European Management Journal
1
European Sport management quarterly : ESMQ
1
Global Business and Economics Review
1
Global Knowledge, Memory and Communication
1
Human systems management : HSM
1
Industrial Management & Data Systems
1
International Journal of Information Systems in the Service Sector (IJISSS)
1
International journal of business communication : IJBC ; a publication of the Association of Business Communication
1
International journal of business innovation and research : IJBIR
1
International journal of electronic customer relationship management : IJECRM
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of innovation management
1
International journal of innovation science
1
International journal of procurement management
1
International journal of production research
1
International journal of public sector performance management
1
International journal of sports marketing & sponsorship
1
Journal of travel and tourism marketing
1
Knowledge management research & practice : KMRP
1
Measuring Business Excellence
1
The journal of high technology management research
1
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Source
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ECONIS (ZBW)
26
Other ZBW resources
12
RePEc
4
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1
How
customer
knowledge
management
helps retain fitness club members : a mediating effect of relationship quality
Ng, Kenneth Shiu Pong
;
Feng, Yan
;
Lai, Ivan K. W.
; …
- In:
International journal of sports marketing & sponsorship
25
(
2024
)
2
,
pp. 360-381
Persistent link: https://www.econbiz.de/10014505217
Saved in:
2
Perceived organizational listening effectiveness : a comparison of consumer intelligence provider and consumer intelligence user assessments
Brandt, David Randall
;
Donohue, William A.
- In:
International journal of business communication : IJBC …
61
(
2024
)
3
,
pp. 677-702
Persistent link: https://www.econbiz.de/10014635886
Saved in:
3
The role of big data analytics and organizational agility in improving organizational performance of business processing organizations
Turi, Jamshid Ali
;
Khwaja, Muddasar Ghani
;
Tariq, Fareena
; …
- In:
Business process management journal
29
(
2023
)
7
,
pp. 2081-2106
Persistent link: https://www.econbiz.de/10014430669
Saved in:
4
Customer knowledge hiding behavior in service multi-sided platforms
Khelladi, Insaf
;
Castellano, Sylvaine
;
Hobeika, Janine
; …
- In:
Journal of business research : JBR
140
(
2022
),
pp. 482-490
Persistent link: https://www.econbiz.de/10013040700
Saved in:
5
Perceived service innovation in non-profit sports clubs : the antecedents and consequence
Behnam, Mohsen
;
Delshab, Vahid
;
Luu Trong Tuan
- In:
European Sport management quarterly : ESMQ
22
(
2022
)
3
,
pp. 440-462
Persistent link: https://www.econbiz.de/10013271118
Saved in:
6
The impact of
customer
knowledge
management
, TQM and marketing capabilities on product innovation performance of Malaysian SMEs : an empirical study
Yusr, Maha Mohammed
;
Mokhtar, Sany Sanuri Mohd
;
Selvan …
- In:
International journal of innovation science
14
(
2022
)
2
,
pp. 316-338
Persistent link: https://www.econbiz.de/10013286767
Saved in:
7
A
customer
knowledge
management
framework
Muniz, Emerson Cleister Lima
;
Dandolini, Gertrudes Aparecida
- In:
Journal of information & knowledge management : JIKM
20
(
2021
)
3
,
pp. 2150028-1-2150028-33
Persistent link: https://www.econbiz.de/10012668758
Saved in:
8
How to enhance the success rate of new products in the market
Yusr, Maha Mohammed
;
Mokhtar, Sany Sanuri Mohd
; …
- In:
International journal of business innovation and …
24
(
2021
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10012507255
Saved in:
9
The evaluation of the relationship between customers’ knowledge management and their loyalty to academic libraries
Malakooti Asl, Nargess
;
Kaffashan Kakhki, Mojtaba
; …
- In:
Global Knowledge, Memory and Communication
70
(
2021
)
3
,
pp. 205-224
perceived quality, as well as the satisfaction of their customers to use the
customer
knowledge
management
capacities for …
Persistent link: https://www.econbiz.de/10014744109
Saved in:
10
Customer relationship management : digital transformation and sustainable business model innovation
Gil-Gomez, Hermenegildo
;
Guerola-Navarro, Vicente
; …
- In:
Economic research
33
(
2020
)
1,3
,
pp. 2733-2750
Persistent link: https://www.econbiz.de/10013192671
Saved in:
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