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Beziehungsmarketing
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Consumer behaviour
2
Dienstleistungsqualität
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Salespeople
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Otero-Neira, Carmen
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European business review
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International journal of services and operations management
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Journal of retailing and consumer services
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Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
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1
Salespeople's sales performance skills in B2B of services firms : a cross-industrial study
Høgevold, Nils
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
European business review
36
(
2024
)
2
,
pp. 201-224
Persistent link: https://www.econbiz.de/10014513321
Saved in:
2
Prepayment and future cross-buying : an exploratory analysis
Kim, Shinhye
;
Sa Vinhas, Alberto
;
Umesh, U. N.
- In:
Marketing letters : a journal of research in marketing
33
(
2022
)
3
,
pp. 415-439
Persistent link: https://www.econbiz.de/10013454581
Saved in:
3
Exploring consumer power triggers in retail and
service
settings
Apiradee Wongkitrungrueng
- In:
International journal of services and operations management
34
(
2019
)
4
,
pp. 421-446
Persistent link: https://www.econbiz.de/10012162856
Saved in:
4
The role of emotions in utilitarian
service
settings
: the effects of emotional satisfaction on product perception and behavioral intentions
Ladhari, Riadh
;
Souiden, Nizar
;
Dufour, Béatrice
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 10-18
Persistent link: https://www.econbiz.de/10011628969
Saved in:
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