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~institution:"Freie Universität Berlin"
~institution:"London School of Economics and Political Science"
~institution:"RWTH Aachen"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Zufriedenheit
6
happiness
5
Customer satisfaction
4
Beschwerdemanagement
2
Complaint management
2
Consumer behaviour
2
Einkommen
2
Electronic Shopping
2
Konsumentenverhalten
2
Online retailing
2
Online-Handel
2
Reklamation
2
Verbraucherzufriedenheit
2
income
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Anpassung
1
Arbeitnehmer
1
Arbeitskräfte
1
Arbeitszufriedenheit
1
Bevölkerungsentwicklung
1
Beziehungsmarketing
1
Bildung
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Competition
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Crew scheduling
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Customer integration
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Dienstleistung
1
Dienstleistungssektor
1
Einkommensverteilung
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Erwartung
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Familie
1
Famille
1
Geld
1
Gerechtigkeit
1
Handelsmarke
1
Job satisfaction
1
Kaufentscheidung
1
Kaufverhalten
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1
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1
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Aswege, Frederike von
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Fonferek, Katharina-Maria
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Hellemann, Niklas Jan
1
Lukner, Stefanie
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Freie Universität Berlin
London School of Economics and Political Science
RWTH Aachen
Springer Fachmedien Wiesbaden
18
Books on Demand GmbH <Norderstedt>
7
National Bureau of Economic Research
7
Verlag Dr. Kovač
6
Erasmus Research Institute of Management
4
Nomos Verlagsgesellschaft
4
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
IGI Global
3
Technische Universität Hamburg
3
Eric Cuvillier <Firma>
2
Harvard Graduate School of Business Administration
2
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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Shaker Verlag
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Technische Universität Dresden
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University of Madras / Department of Commerce
2
Universität Mannheim
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A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
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A. C. Nielsen Company <Northbrook, Ill.>
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ANZMAC Conference <2019, Wellington>
1
Academy of Marketing
1
Adolf Würth GmbH & Co. KG
1
Allgemeiner Deutscher Automobil-Club
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Australian and New Zealand Marketing Academy
1
Bergische Universität Wuppertal
1
Bundesagentur für Arbeit
1
Center for Service Excellence
1
Conference Board
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
Deutschland / Bundesamt für Naturschutz
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Duale Hochschule Baden-Württemberg Mannheim
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ECONIS (ZBW)
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Understanding antecedents and outcomes of private label brand choice : an empirical analysis in a multichannel context
Lukner, Stefanie
-
2021
Persistent link: https://www.econbiz.de/10013260157
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2
Understanding antecedents and moderators of post-complaint customer purchase behavior in online retailing
Aswege, Frederike von
-
2020
Persistent link: https://www.econbiz.de/10012403851
Saved in:
3
Customer Engagement im Dienstleistungserstellungsprozess
Fonferek, Katharina-Maria
-
2017
Persistent link: https://www.econbiz.de/10011886612
Saved in:
4
Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
-
2017
Persistent link: https://www.econbiz.de/10011705406
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