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~isPartOf:"American economic journal : a journal of the American Economic Association"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~language:"eng"
~language:"nor"
~language:"und"
~person:"Line, Nathaniel D."
~person:"Seo, Soobin"
~subject:"Employee retention"
~subject:"Germany"
~subject:"Kapitaleinkommen"
~subject:"Konjunktur"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
~subject:"Markenimage"
~subject:"Wirkungsanalyse"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Book section"
~type_genre:"Konferenzschrift"
~type_genre:"Übersichtsarbeit"
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Employee retention
Germany
Kapitaleinkommen
Konjunktur
Konsumentenverhalten
Kundenzufriedenheit
Markenimage
Wirkungsanalyse
Consumer behaviour
19
Gastronomie
15
Restaurant industry
15
Dienstleistungsqualität
8
Service quality
8
Customer satisfaction
7
Restaurants
6
Social servicescape
6
Hotel industry
5
Hotellerie
5
Food safety
4
Lebensmittelsicherheit
4
Airbnb
3
Beziehungsmarketing
3
Brand image
3
Food
3
Lebensmittel
3
Relationship marketing
3
USA
3
United States
3
Viral marketing
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Virales Marketing
3
Brand management
2
Coronavirus
2
Density
2
EWOM
2
Ernährungsindustrie
2
Ernährungssicherung
2
Food crisis
2
Food industry
2
Food security
2
Gastgewerbe
2
Gender
2
Geschlecht
2
Hospitality industry
2
Information processing theory
2
Markenführung
2
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Article
22
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Article in journal
Aufsatz im Buch
Book section
Konferenzschrift
Übersichtsarbeit
Aufsatz in Zeitschrift
22
Language
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English
Norwegian
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Author
All
Line, Nathaniel D.
Seo, Soobin
Jang, Soocheong
41
Han, Heesup
38
Mattila, Anna S.
31
Kim, Woo Gon
16
Lee, Seoki
15
Hyun, Sunghyup Sean
14
Kim, Seongseop
14
Hanks, Lydia
13
Law, Chun Hung Roberts
13
Wong, IpKin Anthony
13
Zhang, Lu
13
Wu, Luorong
12
Gursoy, Dogan
11
Jeong, EunHa
11
Guchait, Priyanko
10
Lynn, Michael
10
Wei, Wei
10
Cho, Meehee
9
Heo, Cindy Yoonjoung
9
Hwang, Jinsoo
9
Jung, Hyo Sun
9
Liu, Qing
9
Lu, Lu
9
Miao, Li
9
So, Kevin Kam Fung
9
Chen, Ming-Hsiang
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Qu, Hailin
8
Yoon, Hye Hyun
8
Back, Ki-Joon
7
Chua, Bee-Lia
7
Gao, Yixing
7
Guéguen, Nicolas
7
Jacob, Céline
7
Kang, Juhee
7
King, Ceridwyn
7
Magnini, Vincent P.
7
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American economic journal : a journal of the American Economic Association
International journal of hospitality management
Management science : journal of the Institute for Operations Research and the Management Sciences
Journal of hospitality marketing & management
5
International journal of contemporary hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
The Cornell hospitality quarterly
2
Journal of business research : JBR
1
Journal of hospitality and tourism insights
1
Journal of travel and tourism marketing
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
22
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
When female (male) robot is talking to me : effect of service robots' gender and anthropomorphism on customer satisfaction
Seo, Soobin
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013185267
Saved in:
3
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
4
Severe service failures and online vindictive word of mouth : the effect of coping strategies
El-Manstrly, Dahlia
;
Ali, Faizan
;
Line, Nathaniel D.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012547720
Saved in:
5
Social distancing : the effect of density and power on restaurant consumers
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
McGinley, Sean
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012585675
Saved in:
6
Virtual reality is so cool! : how technology innovativeness shapes consumer responses to service preview modes
Bogicevic, Vanja
;
Liu, Qing
;
Seo, Soobin
;
Kandampully, Jay
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012435994
Saved in:
7
When positive reviews backfire : the effect of review dispersion and expectation disconfirmation on Airbnb guests' experiences
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
Cheng, Yusi
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012585693
Saved in:
8
Who spoils the barrel? : negative spillover effect on competitor brands during food crises
Seo, Soobin
;
Jang, Soocheong
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198507
Saved in:
9
Peer-to-peer interactions : perspectives of Airbnb guests and hosts
Moon, Hyoungeun
;
Miao, Li
;
Hanks, Lydia
;
Line, Nathaniel D.
- In:
International journal of hospitality management
77
(
2019
),
pp. 405-414
Persistent link: https://www.econbiz.de/10011988666
Saved in:
10
Birds of a feather donate together : understanding the relationship between the social servicescape and CSR participation
Line, Nathaniel D.
;
Hanks, Lydia
;
Zhang, Lu
- In:
International journal of hospitality management
71
(
2018
),
pp. 102-110
Persistent link: https://www.econbiz.de/10011849621
Saved in:
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