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~isPartOf:"American economic journal : a journal of the American Economic Association"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~language:"eng"
~language:"nor"
~language:"und"
~person:"Line, Nathaniel D."
~person:"Seo, Soobin"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Book section"
~type_genre:"Konferenzschrift"
~type_genre:"Übersichtsarbeit"
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Consumer behaviour
19
Konsumentenverhalten
19
Gastronomie
15
Restaurant industry
15
Dienstleistungsqualität
8
Service quality
8
Customer satisfaction
7
Kundenzufriedenheit
7
Restaurants
6
Social servicescape
6
Hotel industry
5
Hotellerie
5
Food safety
4
Lebensmittelsicherheit
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Airbnb
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Virales Marketing
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Geschlecht
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Information processing theory
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Article in journal
Aufsatz im Buch
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30
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English
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Author
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Line, Nathaniel D.
Seo, Soobin
Jang, Soocheong
82
Han, Heesup
54
Mattila, Anna S.
49
Law, Chun Hung Roberts
43
Lee, Seoki
43
Kim, Woo Gon
39
Pizam, Abraham
37
Netessine, Serguei
28
Simchi-Levi, David
27
Okumus, Fevzi
26
Köseoglu, Mehmet Ali
25
Li, Jun
23
Wong, IpKin Anthony
23
Chen, Ming-Hsiang
22
Gursoy, Dogan
21
Assaf, A. Georges
20
Kim, Seongseop
20
Singal, Manisha
20
Hyun, Sunghyup Sean
18
Miao, Li
18
Qu, Hailin
17
Hanks, Lydia
16
Heo, Cindy Yoonjoung
16
Hwang, Jinsoo
16
Karatepe, Osman M.
16
Katok, Elena
16
Kim, Peter Beomcheol
16
Law, Rob
16
Wu, Luorong
16
Zhang, Lu
16
Altinay, Levent
15
Bassamboo, Achal
15
Guchait, Priyanko
15
Lee, Hau Leung
15
Wei, Wei
15
Yang, Yang
15
Agarwal, Sumit
14
DiPietro, Robin B.
14
Kim, Hyun Jeong
14
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American economic journal : a journal of the American Economic Association
International journal of hospitality management
Management science : journal of the Institute for Operations Research and the Management Sciences
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Tourism management : research, policies, practice
7
Journal of hospitality marketing & management
6
International journal of contemporary hospitality management
4
The Cornell hospitality quarterly
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
AMS review : official publication of the Academy of Marketing Science
1
Journal of business research : JBR
1
Journal of hospitality and tourism insights
1
Journal of travel and tourism marketing
1
Journal of vacation marketing : an international journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
30
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
The resilience of the lodging industry during the pandemic : hotels vs. Airbnb
Dogru, Tarik
;
Hanks, Lydia
;
Suess, Courtney
;
Line, …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014282491
Saved in:
3
When female (male) robot is talking to me : effect of service robots' gender and anthropomorphism on customer satisfaction
Seo, Soobin
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013185267
Saved in:
4
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
5
Severe service failures and online vindictive word of mouth : the effect of coping strategies
El-Manstrly, Dahlia
;
Ali, Faizan
;
Line, Nathaniel D.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012547720
Saved in:
6
Social distancing : the effect of density and power on restaurant consumers
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
McGinley, Sean
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012585675
Saved in:
7
Virtual reality is so cool! : how technology innovativeness shapes consumer responses to service preview modes
Bogicevic, Vanja
;
Liu, Qing
;
Seo, Soobin
;
Kandampully, Jay
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012435994
Saved in:
8
When positive reviews backfire : the effect of review dispersion and expectation disconfirmation on Airbnb guests' experiences
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
Cheng, Yusi
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012585693
Saved in:
9
Who spoils the barrel? : negative spillover effect on competitor brands during food crises
Seo, Soobin
;
Jang, Soocheong
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198507
Saved in:
10
Perceived similarity in third places : understanding the effect of place attachment
Hanks, Lydia
;
Zhang, Lu
;
Line, Nathaniel D.
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241500
Saved in:
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