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~isPartOf:"American economic journal : a journal of the American Economic Association"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~language:"eng"
~language:"nor"
~language:"und"
~person:"Lu, Lu"
~subject:"Dienstleistungsqualität"
~subject:"Germany"
~subject:"Kapitaleinkommen"
~subject:"Konjunktur"
~subject:"Konsumentenverhalten"
~subject:"Lebensmittel"
~subject:"Wirkungsanalyse"
~type:"article"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Book section"
~type_genre:"Collection of articles of several authors"
~type_genre:"Konferenzschrift"
~type_genre:"Übersichtsarbeit"
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Dienstleistungsqualität
Germany
Kapitaleinkommen
Konjunktur
Konsumentenverhalten
Lebensmittel
Wirkungsanalyse
Consumer behaviour
9
Service quality
6
Gastronomie
5
Restaurant industry
5
Customer satisfaction
3
Kundenzufriedenheit
3
Beziehungsmarketing
2
Brand management
2
Customer service
2
Food
2
Gastgewerbe
2
Hospitality industry
2
Hotel industry
2
Hotellerie
2
Kundenservice
2
Markenführung
2
Perception
2
Relationship marketing
2
Restaurants
2
Viral marketing
2
Virales Marketing
2
Wahrnehmung
2
Aesthetic labor
1
Aesthetics
1
Airbnb
1
Airline
1
Airlines
1
Arbeitskräfte
1
Arbeitsverhalten
1
Arbeitszufriedenheit
1
Artificial intelligence
1
Attitudes
1
Attribution
1
Beschwerdemanagement
1
Bio-Lebensmittel
1
Brand
1
Brand evaluation
1
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12
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Article in journal
Aufsatz im Buch
Book section
Collection of articles of several authors
Konferenzschrift
Übersichtsarbeit
Aufsatz in Zeitschrift
12
Language
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English
Norwegian
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Lu, Lu
Han, Heesup
39
Jang, Soocheong
39
Mattila, Anna S.
32
Law, Chun Hung Roberts
13
Kim, Seongseop
12
Kim, Woo Gon
12
Lee, Seoki
12
Line, Nathaniel D.
12
Wu, Luorong
12
Zhang, Lu
12
Hanks, Lydia
11
Hyun, Sunghyup Sean
11
Jeong, EunHa
11
Wong, IpKin Anthony
11
Heo, Cindy Yoonjoung
10
Liu, Qing
10
Lynn, Michael
10
So, Kevin Kam Fung
10
Wei, Wei
10
Guchait, Priyanko
9
Gursoy, Dogan
9
Qu, Hailin
9
Chen, Ming-Hsiang
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Miao, Li
8
Seo, Soobin
8
Cho, Meehee
7
Chua, Bee-Lia
7
Gao, Yixing
7
Guéguen, Nicolas
7
Hwang, Jinsoo
7
Jacob, Céline
7
Kang, Juhee
7
Netessine, Serguei
7
Rahman, Imran
7
Ryu, Kisang
7
Song, Hanqun
7
Agarwal, Sumit
6
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American economic journal : a journal of the American Economic Association
International journal of hospitality management
Management science : journal of the Institute for Operations Research and the Management Sciences
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
2
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Cornell hospitality quarterly : CQ
1
Economic research
1
Journal of business research : JBR
1
Journal of service research
1
Journal of sport management : the official journal of the North American Society of Sport Management
1
The Cornell hospitality quarterly
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
12
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Designing gamified interactions with self-service technology at restaurants
Lee, Wangoo
;
Lu, Lu
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325583
Saved in:
3
The numerical stroop effect on consumer preference to order healthy food
Cai, Ruiying
;
Lu, Lu
;
Wu, Luorong
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014325598
Saved in:
4
Leveraging "human-likeness" of robotic service at restaurants
Lu, Lu
;
Zhang, Pei
;
Zhang, Tingting
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495033
Saved in:
5
Social servicescape's impact on customer perceptions of the hospitality brand : the role of branded social cues
Garmaroudi, Saeed Andaji
;
King, Ceridwyn
;
Lu, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012435849
Saved in:
6
Drivers of hotel employee's voice behavior : a moderated mediation model
Lu, Allan Cheng Chieh
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241358
Saved in:
7
Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu
;
Mody, Makarand Amrish
;
Andajigarmaroudi, Saeed
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
Saved in:
8
Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong
;
King, Ceridwyn A.
;
Lu, Lu
;
Guchait, Priyanko
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
Saved in:
9
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
10
Examining diners' decision-making of local food purchase : the role of menu stimuli and involvement
Lu, Lu
;
Chi, Christina Geng-Qing
- In:
International journal of hospitality management
69
(
2018
),
pp. 113-123
Persistent link: https://www.econbiz.de/10011821884
Saved in:
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