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~isPartOf:"Arbeitspapier / CHE, Centrum für Hochschulentwicklung <Gütersloh>"
~isPartOf:"Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)"
~isPartOf:"Information systems management"
~subject:"Service quality"
~type_genre:"Article in journal"
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Service quality
IT service provider
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Arbeitspapier / CHE, Centrum für Hochschulentwicklung <Gütersloh>
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
Information systems management
International journal of business information systems : IJBIS
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of networking and virtual organisations : IJNVO
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International journal of quality & reliability management
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International journal of services and operations management
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Journal of information & knowledge management : JIKM
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Journal of management information systems : JMIS
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Kommunikation & Recht : K & R ; Betriebs-Berater für Medien, Telekommunikation, Multimedia
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Management science : journal of the Institute for Operations Research and the Management Sciences
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The service industries journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
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IT service climate : an essential managerial tool to improve client satisfaction with IT service quality
Jia, Ronnie
;
Reich, Blaize Horner
- In:
Information systems management
28
(
2011
)
2
,
pp. 174-179
Persistent link: https://www.econbiz.de/10009159080
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2
Interne Serviceorientierung zur Schaffung von Wert für den internen Kunden
Georgi, Dominik
- In:
Die Unternehmung : Swiss journal of business research …
64
(
2010
)
1
,
pp. 10-25
Persistent link: https://www.econbiz.de/10003955166
Saved in:
3
Service-Level-Agreements im IT-Outsourcing : eine empirische Bestandsaufnahme
Wildemann, Ricarda Elena Joie
- In:
Die Unternehmung : Swiss journal of business research …
62
(
2008
)
4
,
pp. 312-338
Persistent link: https://www.econbiz.de/10003739430
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