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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"Journal of service research : JSR"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzbeitrag"
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Search: subject_exact:"Consumer Behaviour"
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Customer satisfaction
Dienstleistungsqualität
Service quality
Consumer behaviour
620
Konsumentenverhalten
620
Beziehungsmarketing
142
Relationship marketing
142
Kundenzufriedenheit
107
Brand image
97
Markenimage
97
Brand management
87
Markenführung
87
Online retailing
83
Online-Handel
83
E-commerce
60
Electronic Commerce
59
Innovation adoption
58
Innovationsakzeptanz
58
Social Web
55
Social web
55
Internet marketing
50
Online-Marketing
50
China
47
Brand
45
Markenartikel
45
Viral marketing
40
Virales Marketing
40
Confidence
38
Vertrauen
38
Advertising effects
32
Emotion
32
Werbewirkung
32
India
30
Indien
30
Designation of origin
27
Herkunftsbezeichnung
27
USA
27
United States
27
Einzelhandel
26
Marketing management
26
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Article
140
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Aufsatz in Zeitschrift
Konferenzbeitrag
Article in journal
140
Language
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English
140
Author
All
McColl-Kennedy, Janet R.
3
Patterson, Paul G.
3
Schumann, Jan Hendrik
3
Anisimova, Tatiana
2
Auh, Seigyoung
2
Danaher, Tracey S.
2
Dong, Beibei
2
Eisingerich, Andreas B
2
Evans, Kenneth R.
2
Flynn, Andrea Godfrey
2
Gong, Taeshik
2
Haws, Kelly L.
2
Jain, Nikunj Kumar
2
Jebarajakirthy, Charles
2
Lee, Dae Hui
2
Okumuş, Abdullah
2
Seiders, Kathleen
2
Sivakumar, K.
2
Uhrich, Fabian
2
Wangenheim, Florian von
2
Wieseke, Jan
2
Zou, Shaoming
2
Abdul Hafaz Ngah
1
Abdul Talib, Yurita Yakimin
1
Abror, Abror
1
Aggarwal, Himanshu
1
Agrawal, Amit Kumar
1
Agrawal, Arjun
1
Ahmed, Jashim Uddin
1
Ahn, Jiseon
1
Akhtar, Nadeem
1
Akin, Mahmut Selami
1
Akoglu, Halil Erdem
1
Aksoy, Lerzan
1
Al-Debei, Mutaz M.
1
Al-Hawari, Mohd Ahmad
1
Al-Mamun, Abdullah
1
Al-Mashaqba, Abedalellah Mohammed
1
Al-Rdaydeh, Mahmoud
1
Alavi, Sascha
1
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Published in...
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Asia Pacific journal of marketing and logistics
International journal of business information systems : IJBIS
Journal of service research : JSR
Journal of retailing and consumer services
391
International journal of hospitality management
261
Journal of business research : JBR
179
The journal of services marketing
136
Journal of hospitality marketing & management
108
Journal of travel and tourism marketing
102
International journal of contemporary hospitality management
101
Cogent business & management
80
The service industries journal
79
Services marketing quarterly
76
Tourism management : research, policies, practice
62
Psychology & marketing
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
56
Service business
49
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
49
Journal of service management
47
The international journal of bank marketing : IJBM
41
European journal of marketing : EJM
40
Journal of strategic marketing
39
International journal of electronic marketing and retailing : IJEMR
37
Journal of the Academy of Marketing Science
37
International journal of retail & distribution management
36
International journal of retail and distribution management
35
Journal of retailing
35
Tourism management perspectives : TMP
35
Journal of air transport management
33
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
33
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
33
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
32
International journal of quality and service sciences
32
Journal of Asian finance, economics and business : JAFEB
31
The TQM journal : the international review of organizational improvement
30
The international review of retail, distribution and consumer research
30
International journal of services, economics and management
29
Journal of internet commerce
29
International journal of consumer studies
28
International journal of services and operations management
28
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ECONIS (ZBW)
140
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140
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1
Impact of virtual reality immersion on customer experience : moderating effect of cross-sensory compensation and social interaction
Mou, Yupeng
;
Fan, Jiao
;
Ding, Zhihua
;
Khan, Inayat
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 26-47
Persistent link: https://www.econbiz.de/10014486651
Saved in:
2
Keeping the ball rolling : using the S-O-R framework to investigate the determinants of football fan loyalty
Rahman, Mohammad M.
;
Rosenberger, Philip J., III.
;
Yun, …
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 122-147
Persistent link: https://www.econbiz.de/10014486672
Saved in:
3
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
4
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
5
Do satisfied customers recommend restaurants? : the moderating effect of engagement on social networks on the relationship between satisfaction and eWOM
Chinelato, Flavia Braga
;
Oliveira, Alessandro Silva de
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2765-2784
Persistent link: https://www.econbiz.de/10014430284
Saved in:
6
The dark side of mobile apps : when and how technical security matters for in-app purchases?
Liu, Yulong
;
Chung, Henry F. L.
;
Zhang, Zuopeng
;
Wu, Mian
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 2965-2982
Persistent link: https://www.econbiz.de/10014486562
Saved in:
7
Influence of robots service quality on customers' acceptance in restaurants
Shah, Tejas R.
;
Kautish, Pradeep
;
Mehmood, Khalid
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 3117-3137
Persistent link: https://www.econbiz.de/10014486641
Saved in:
8
Understanding the role of image, quality and price for developing prestigious mass brands
Singh, Balgopal
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 533-559
Persistent link: https://www.econbiz.de/10014285854
Saved in:
9
An empirical study on repeat consumer's shopping satisfaction on C2C e-commerce in Japan : the role of value, trust and engagement
Moriuchi, Emi
;
Takahashi, Ikuo
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 560-581
Persistent link: https://www.econbiz.de/10014285856
Saved in:
10
Sustaining customer loyalty of fresh food e-tailers : an empirical study in China
Cui, Li
;
He, Shanshan
;
Deng, Hepu
;
Wang, Xiaoyi
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 669-686
Persistent link: https://www.econbiz.de/10014285872
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