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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The service industries journal"
~language:"eng"
~language:"fra"
~language:"nld"
~language:"pol"
~person:"Eid, Riyad"
~person:"Paul, Justin"
~subject:"Kundenzufriedenheit"
~subject:"Online-Marketing"
~subject:"Vertrauen"
~subject:"Viral marketing"
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Kundenzufriedenheit
Online-Marketing
Vertrauen
Viral marketing
Consumer behaviour
16
Konsumentenverhalten
16
Customer satisfaction
7
Dienstleistungsqualität
6
Service quality
6
Beziehungsmarketing
5
Relationship marketing
5
Einzelhandel
4
Retail trade
4
Confidence
3
Online retailing
3
Online-Handel
3
Purchase intention
3
Armutsbekämpfung
2
Bank
2
Brand
2
Brand management
2
Consumer attitude
2
Consumer attitudes
2
Developing countries
2
Dienstleistungssektor
2
Entwicklungsländer
2
Environmental consciousness
2
Erfolgsfaktor
2
Green products
2
Internet marketing
2
Low income
2
Luxury consumers
2
Luxury goods
2
Luxusgüter
2
Markenartikel
2
Markenführung
2
Marketing management
2
Marketingmanagement
2
Motivation
2
Niedrigeinkommen
2
Poverty reduction
2
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English
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Eid, Riyad
Paul, Justin
Park, Jungkun
12
Söderlund, Magnus
12
Prentice, Catherine
10
Quach, Sara
9
Rana, Nripendra P.
8
Dwivedi, Yogesh Kumar
7
Lombart, Cindy
7
Thaichon, Park
7
Akhtar, Nadeem
6
Ladhari, Riadh
6
Louis, Didier
6
Dhir, Amandeep
5
Hollebeek, Linda D.
5
Jebarajakirthy, Charles
5
Kandampully, Jay
5
Khan, Imran
5
Mortimer, Gary
5
Park, Eunil
5
Poncin, Ingrid
5
Seger-Guttmann, Tali
5
Souiden, Nizar
5
Alves, Helena
4
Baier, Daniel
4
Bilgihan, Anil
4
Cambra-Fierro, Jesús
4
Casidy, Riza
4
Chakraborty, Shibashish
4
Islam, Jamid Ul
4
Jain, Nikunj Kumar
4
Konuk, Faruk Anıl
4
Nilashi, Mehrbakhsh
4
Thaichon, Paramaporn
4
Zhang, Yu
4
Agag, Gomaa
3
Akram, Umair
3
Anisimova, Tatiana
3
Augusto, Mário Gomes
3
Bala, Pradip Kumar
3
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Asia Pacific journal of marketing and logistics
Journal of retailing and consumer services
The service industries journal
International journal of hospitality management
3
International journal of consumer studies
2
Journal of business research : JBR
2
International journal of contemporary hospitality management
1
International journal of islamic marketing and branding
1
International marketing review
1
Journal of advertising research
1
Journal of consumer behaviour
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of strategic marketing
1
Management international review : MIR ; journal of international business
1
Technological forecasting & social change : an international journal
1
The international journal of bank marketing : IJBM
1
Tourism management : research, policies, practice
1
Working paper series / Bradford University School of Management
1
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ECONIS (ZBW)
10
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date (oldest first)
1
Understanding the relationship between marketing analytics, customer agility, and customer satisfaction : a longitudinal perspective.
Agag, Gomaa
;
Shehawy, Yasser Moustafa
;
Almoraish, Ahmed
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462263
Saved in:
2
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
3
Watching is valuable : consumer views : content consumption on OTT platforms
Chakraborty, Debarun
;
Siddiqui, Mujahid
;
Siddiqui, Aaliyah
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014235399
Saved in:
4
Deciphering the impact of responsiveness on customer satisfaction, cross-buying behaviour, revisit intention and referral behaviour
Sharma, Deepika
;
Paul, Justin
;
Dhir, Sanjay
;
Taggar, Rashi
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2052-2072
Persistent link: https://www.econbiz.de/10013552967
Saved in:
5
The role of brand experience, brand resonance and brand trust in luxury consumption
Husain, Rehan
;
Paul, Justin
;
Koles, Bernadett
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013209656
Saved in:
6
Online second-hand shopping motivation : conceptualization, scale development, and validation
Padmavathy, Chandrasekaran
;
Swapana, Murali
;
Paul, Justin
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 19-32
Persistent link: https://www.econbiz.de/10012114928
Saved in:
7
Service quality, consumer satisfaction and loyalty in hospitals : thinking for the future
Meesala, Appalayya
;
Paul, Justin
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 261-269
Persistent link: https://www.econbiz.de/10011801977
Saved in:
8
An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
El-Adly, Mohammed Ismail
;
Eid, Riyad
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 217-227
Persistent link: https://www.econbiz.de/10011528677
Saved in:
9
The impact of E-marketing use on small business enterpises' marketing success
Eid, Riyad
;
El-Gohary, Hatem
- In:
The service industries journal
33
(
2013
)
1
,
pp. 31-50
Persistent link: https://www.econbiz.de/10009702934
Saved in:
10
Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector : an empirical study
Anosike, Uchenna Paschal
;
Eid, Riyad
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2487-2505
Persistent link: https://www.econbiz.de/10009299647
Saved in:
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