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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Psychology & marketing"
~subject:"Führungsstil"
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Führungsstil
Salespeople
22
Verkaufspersonal
22
Selling
8
Verkauf
8
Beziehungsmarketing
7
Relationship marketing
7
Customer satisfaction
6
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Service quality
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Consumer behaviour
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Konsumentenverhalten
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Arbeitsverhalten
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Einzelhandel
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Retail trade
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Work behaviour
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Arbeitszufriedenheit
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B-to-B-Marketing
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Business-to-business marketing
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Emotion
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India
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Indien
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Job satisfaction
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Leadership style
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Sales behaviour
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Verkaufsverhalten
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Beschwerdemanagement
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Dienstleistungssektor
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Service industry
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Service recovery performance
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South Korea
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Südkorea
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Vertrauen
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Adaptive selling
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Adaptive selling behavior
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Ahmad, Bilal
2
Akhtar, Nadeem
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Akbar, Muhammad Imad Ud Din
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Andras, Trina Larsen
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Liu, Da
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Rosenbloom, Bert
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Smith, Brent
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Waheed, Abdul
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Yuan, Jingbo
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Asia Pacific journal of marketing and logistics
Psychology & marketing
The journal of personal selling & sales management : JPSSM
9
Journal of business research : JBR
8
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of personal selling & sales management
5
Journal of the Academy of Marketing Science
5
The journal of business & industrial marketing
4
Journal of business-to-business marketing
3
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
3
European journal of marketing : EJM
2
Journal of marketing
2
Journal of retailing
2
Journal of retailing and consumer services
2
Journal of service theory and practice
2
Management decision : MD
2
The Oxford handbook of strategic sales and sales management
2
Tourism management : research, policies, practice
2
Academia : revista Latinoamericana de administración
1
Analele Universităţii Dunărea de Jos Galaţi / 1
1
Boukis, A., Koritos, C., Daunt, K. L., & Papastathopoulos, A. (2020). Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style. Tourism Management
1
Business and Economic Research : BER
1
Business horizons
1
EuroMed journal of business
1
GfK marketing intelligence review : Marketingforschung für die Praxis
1
HRD for developing states and companies : proceedings of the 2005 Brunei Darussalam AEMC convention
1
Human performance
1
Human relations : towards the integration of the social sciences
1
International journal of business excellence
1
International journal of contemporary hospitality management
1
Journal of Positive Management : JPM
1
Journal of business and psychology
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Journal of business ethics : JOBE
1
Journal of leadership & organizational studies : JLOS
1
Journal of management research
1
Journal of managerial issues : JMI
1
Journal of marketing theory and practice : JMTP
1
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
1
Journal of promotion management : JPM
1
Journal of service research : JSR
1
Managers Pocket Guide Series
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ECONIS (ZBW)
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1
Does polychronicity among sales employees develop B2B service recovery? : a dual assessment through ambidextrous leadership
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Waheed, Abdul
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2785-2807
Persistent link: https://www.econbiz.de/10014430285
Saved in:
2
Identifying aggressive versus ethical sales supervision in B2B service recovery : a multilevel perspective
Ahmad, Bilal
;
Liu, Da
;
Akhtar, Nadeem
;
Akbar, Muhammad …
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2331-2349
Persistent link: https://www.econbiz.de/10013553003
Saved in:
3
Transformational leadership : managing the twenty-first century sales force
Smith, Brent
;
Andras, Trina Larsen
;
Rosenbloom, Bert
- In:
Psychology & marketing
29
(
2012
)
6
,
pp. 434-444
Persistent link: https://www.econbiz.de/10009554786
Saved in:
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