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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"The service industries journal"
~language:"eng"
~subject:"Consumer behaviour"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Book section"
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Consumer behaviour
Service quality
Konsumentenverhalten
587
Dienstleistungsqualität
354
Beziehungsmarketing
292
Relationship marketing
292
Dienstleistungssektor
275
Service industry
275
Customer satisfaction
257
Kundenzufriedenheit
257
Brand management
147
Markenführung
147
Brand image
139
Markenimage
139
Taiwan
126
Innovation
124
China
102
Großbritannien
95
United Kingdom
95
Spain
91
Spanien
91
Innovation management
90
Innovationsmanagement
90
Online retailing
81
Online-Handel
81
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78
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78
Hotel industry
77
Hotellerie
77
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76
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76
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72
USA
72
United States
72
Electronic Commerce
71
Marketing management
70
Marketingmanagement
70
Einzelhandel
69
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69
Social Web
69
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840
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9
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Aufsatz in Zeitschrift
849
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9
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9
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4
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1
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Liu, Matthew Tingchi
6
Thaichon, Park
6
Ahn, Jiseon
5
Akhtar, Nadeem
5
Bruwer, Johan
5
Cheng, Julian Ming Sung
4
Chiu, Weisheng
4
Chu, Rongwei
4
Ko, Eunju
4
Pornpitakpan, Chanthika
4
Wang, Jing
4
Al-Hawari, Mohd Ahmad
3
Anisimova, Tatiana
3
Boateng, Henry
3
Cheah, Isaac
3
Chen, Jiawen
3
Cho, Heetae
3
Fam, Kim Shyan
3
Huang, Stephen Chi-Tsun
3
Jebarajakirthy, Charles
3
Kandampully, Jay
3
Kaynak, Erdener
3
Liao, Junyun
3
Lin, Wen-bao
3
Nicholson, Michael
3
Olsen, Svein O.
3
Park, Jungkun
3
Quach, Sara
3
Roy, Sanjit
3
Septianto, Felix
3
Siddiqi, Umar Iqbal
3
Tjiptono, Fandy
3
Wang, Stephen W.
3
Wu, Cedric Hsi-jui
3
Xiao, Sarah Hong
3
Yi, Youjae
3
Abdul, Waheed Kareem
2
Addo, Prince Clement
2
Ahmad, Bilal
2
Ahmed, Sohel
2
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Asia Pacific journal of marketing and logistics
The service industries journal
Journal of business research : JBR
2,104
Journal of retailing and consumer services
2,032
International journal of hospitality management
932
International journal of consumer studies
769
Psychology & marketing
674
Journal of consumer research : JCR ; an interdisciplinary bimonthly
582
The journal of product & brand management
396
Management science : journal of the Institute for Operations Research and the Management Sciences
382
Tourism management : research, policies, practice
379
Journal of travel and tourism marketing
374
European journal of marketing : EJM
363
The journal of services marketing
363
The journal of brand management : an international journal
359
Journal of marketing research : JMR
357
Cogent business & management
353
International journal of contemporary hospitality management
347
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of international consumer marketing
328
Journal of marketing management : MM
327
Journal of retailing
322
Journal of marketing
306
Journal of hospitality marketing & management
305
Marketing letters : a journal of research in marketing
305
International journal of retail & distribution management
302
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
299
Journal of marketing communications
297
Journal of the Academy of Marketing Science
296
The international review of retail, distribution and consumer research
296
The journal of consumer marketing
291
Journal of consumer behaviour : an international research review
289
Journal of fashion marketing and management
286
Technological forecasting & social change : an international journal
284
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
278
Journal of business ethics : JOBE
273
Marketing intelligence & planning
266
Journal of economic psychology : research in economic psychology and behavioral economics
254
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
247
Food policy : economics planning and politics of food and agriculture
242
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ECONIS (ZBW)
849
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1
Alexa, it is creeping over me : exploring the impact of privacy concerns on consumer resistance to intelligent voice assistants
Mou, Yupeng
;
Meng, Xiangxue
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
2
,
pp. 261-292
Persistent link: https://www.econbiz.de/10014486711
Saved in:
2
Brand engagement and community user behaviors in online interest communities : exploring a moderated mediation model
Hao, Ruohong
;
Liang, Xiaobei
;
Hu, Meng
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
2
,
pp. 512-530
Persistent link: https://www.econbiz.de/10014486755
Saved in:
3
Breaking the mold with effective communication : how social initiatives enhance a brand's social perception and catalyze pro-environmental and purchase intentions
Surira, Mukul Dev
;
Zakkariya K.A
;
Sajid, Muhammed
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 678-696
Persistent link: https://www.econbiz.de/10014486769
Saved in:
4
ChatGPT-powered chatbot as a green evangelist : an innovative path toward sustainable consumerism in e-commerce
Sadiq, Muhammad Waqas
;
Akhtar, Muhammad Waheed
;
Huo, Chunhui
- In:
The service industries journal
44
(
2024
)
3/4
,
pp. 173-217
Persistent link: https://www.econbiz.de/10014551089
Saved in:
5
Conflict-solving as a mediator between customer incivility and service performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Thompson, Frauke Mattison
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 342-377
Persistent link: https://www.econbiz.de/10014551100
Saved in:
6
Consumers' response to CSR statement type in social crowding
Liu, Xiaoping
;
Wang, Shiyu
;
Liang, Yingqian
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 565-580
Persistent link: https://www.econbiz.de/10014486761
Saved in:
7
Credit card churning customers, endowed loyalty, and protestant work ethic
Legendre, Tiffany S.
;
Baker, Melissa A.
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 22-44
Persistent link: https://www.econbiz.de/10014450258
Saved in:
8
Does awe facilitate conformity in tourism consumption? : evidence from China
Yang, Yan
;
Hu, Jing
;
Jing, Fengjie
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 437-455
Persistent link: https://www.econbiz.de/10014551106
Saved in:
9
Eating halal : a serial mediation model for the effect of religiosity on the intention to purchase halal-certified food
Loussaief, Aida
;
Ying-Chao Lin, Julia
;
Dang Huu Phuc
; …
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 167-184
Persistent link: https://www.econbiz.de/10014486675
Saved in:
10
The effect of personal innovativeness on customer journey experience and reuse intention in omni-channel context
Zhang, Xueting
;
Park, Younggeun
;
Park, Jaejin
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
2
,
pp. 480-495
Persistent link: https://www.econbiz.de/10014486752
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