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~isPartOf:"Australasian marketing journal"
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"International journal of services and operations management"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Relationship marketing"
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Search: subject_exact:"Structural equation model"
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Relationship marketing
Structural equation model
63
Strukturgleichungsmodell
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Customer satisfaction
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Kundenzufriedenheit
17
Beziehungsmarketing
11
Dienstleistungsqualität
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structural equation modelling
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Akter, Shahriar
1
Ali, Tahir
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Alsaggaf, Mohammed
1
Bhatia, Sandhya
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Chi, Christina Geng-Qing
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Danaher, Tracey
1
Dwivedi, Yogesh Kumar
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Qu, Hailin
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Sreejesh, S.
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Australasian marketing journal
Industrial marketing management : the international journal for industrial and high-tech firms
International journal of services and operations management
Tourism management : research, policies, practice
Journal of strategic marketing
11
Journal of retailing and consumer services
10
International journal of hospitality management
9
Journal of business research : JBR
8
The service industries journal
7
Journal of travel and tourism marketing
6
The journal of services marketing
6
Asia Pacific journal of marketing and logistics
5
International journal of business information systems : IJBIS
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of electronic customer relationship management : IJECRM
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of internet marketing and advertising : IJIMA
4
Journal of business-to-business marketing
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Research journal of business management
4
European business review
3
International journal of business excellence : IJBEX
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
Journal of electronic commerce research : JECR
3
Journal of marketing management : MM
3
The journal of business & industrial marketing
3
The journal of product & brand management
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
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Cogent business & management
2
Economic research
2
European journal of marketing : EJM
2
Expert journal of marketing
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Food policy : economics planning and politics of food and agriculture
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Global business review
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International journal of business and emerging markets : IJBEM
2
International journal of business excellence
2
International journal of enterprise information systems : an official publication of the Information Resources Management Association
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International journal of production research
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International journal of productivity and quality management : IJPQM
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International journal of quality & reliability management
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ECONIS (ZBW)
11
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1
An empirical study on apparel retail service quality and its impact on customer loyalty in specialty store
Prakash, N.
;
Somasundaram, R.
;
Krishnamoorthy, V.
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 505-519
Persistent link: https://www.econbiz.de/10011927285
Saved in:
2
Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
;
Uraiporn, …
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 225-241
Persistent link: https://www.econbiz.de/10012285178
Saved in:
3
Service quality versus service experience : an empirical examination of the consequential effects in B2B services
Roy, Subhadip
;
Sreejesh, S.
;
Bhatia, Sandhya
- In:
Industrial marketing management : the international …
82
(
2019
),
pp. 52-69
Persistent link: https://www.econbiz.de/10012127978
Saved in:
4
Electronic word-of-mouth in the mobile service sector : the role of service quality and customer emotional response
Alsaggaf, Mohammed
;
Lü, Kevin
;
Li, Xiaoying
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 81-110
Persistent link: https://www.econbiz.de/10012145258
Saved in:
5
The varying roles of governance mechanisms on ex-post transaction costs and relationship commitment in buyer-supplier relationships
Shahzad, Khuram
;
Ali, Tahir
;
Takala, Josu
;
Helo, Petri
; …
- In:
Industrial marketing management : the international …
71
(
2018
),
pp. 135-146
Persistent link: https://www.econbiz.de/10011871430
Saved in:
6
Festival attributes and perceptions : a meta-analysis of relationships with satisfaction and loyalty
Tanford, Sarah
;
Jung, Shinyong
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 209-220
Persistent link: https://www.econbiz.de/10011708210
Saved in:
7
Impact of government policy and environment quality on visitor loyalty to Taiwan music festivals : moderating effects of revisit reason and occupation type
Lee, Yao-Kuei
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 187-196
Persistent link: https://www.econbiz.de/10011440053
Saved in:
8
What do customers get and give in return for loyalty program membership?
So, Jing Theng
;
Danaher, Tracey
;
Gupta, Samir
- In:
Australasian marketing journal
23
(
2015
)
3
,
pp. 196-206
Persistent link: https://www.econbiz.de/10011383305
Saved in:
9
Customer co-creation of travel services : the role of company support and customer satisfaction with the co-creation performance
Grissemann, Ursula S.
;
Sauer, Nicola E.
- In:
Tourism management : research, policies, practice
33
(
2012
)
6
,
pp. 1483-1492
Persistent link: https://www.econbiz.de/10009575997
Saved in:
10
Exploring organizational culture difference in relationship dyads
Plewa, Carolin
- In:
Australasian marketing journal
17
(
2009
)
1
,
pp. 46-57
Persistent link: https://www.econbiz.de/10003886476
Saved in:
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