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~isPartOf:"Betriebswirtschaftslehre für Technologie und Innovation"
~isPartOf:"Economic research"
~isPartOf:"International journal of innovation management"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Innovationsmanagement"
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Search: subject:"Beziehungsmanagement"
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Innovationsmanagement
Beziehungsmarketing
164
Relationship marketing
164
Consumer behaviour
88
Konsumentenverhalten
88
Customer satisfaction
79
Kundenzufriedenheit
79
Dienstleistungsqualität
60
Service quality
60
Hotel industry
40
Hotellerie
40
Innovation management
25
Brand management
24
Markenführung
24
Brand image
22
Gastronomie
22
Markenimage
22
Restaurant industry
22
Innovation
20
loyalty
19
Customer integration
18
Kundenintegration
18
Viral marketing
17
Virales Marketing
17
customer loyalty
16
Beschwerdemanagement
15
Complaint management
15
Confidence
15
Vertrauen
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Social Web
13
Social web
13
Brand
12
Gastgewerbe
12
Hospitality industry
12
Markenartikel
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satisfaction
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17
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Bartl, Michael
2
Gil-Gomez, Hermenegildo
2
Guerola-Navarro, Vicente
2
Oltra-Badenes, Raul
2
Steinhoff, Fee
2
Ahmed, Rizwan Raheem
1
Al-Mamun, Abdullah
1
Anning-Dorson, Thomas
1
Augustin, Ina
1
Bertram, Matthias
1
Brem, Alexander
1
Buur, Jacob
1
Christiansen, John K.
1
Emilo, Esposito
1
Fidel, Pilar
1
Gasparin, Marta
1
Gelderman, Cees J.
1
Gil-Gomez, Jose Antonio
1
Hanker, Anna-Lena
1
Hsu, Cathy H. C.
1
Hussain, Saima
1
Jahanshahi, Asghar Afshar
1
Karatepe, Osman M.
1
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1
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1
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1
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1
Kuester, Sabine
1
Lappalainen, Inka
1
Li, Minglong
1
Lozano-Quilis, José Antonio
1
Lüthje, Christian
1
Matthews, Ben
1
Mohiuddin, Muhammad
1
Nawaser, Khaled
1
Nyamekye, Michael Boadi
1
Paasi, Jaako
1
Pikkarainen, Minna
1
Qazi, Sara
1
Randhawa, Praneet
1
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Betriebswirtschaftslehre für Technologie und Innovation
Economic research
International journal of innovation management
Journal of hospitality marketing & management
Journal of business research : JBR
23
Industrial marketing management : the international journal for industrial and high-tech firms
19
SpringerLink / Bücher
12
The journal of business & industrial marketing
10
Journal of open innovation : technology, market, and complexity
9
Gabler Edition Wissenschaft
7
International journal of technology management : IJTM
6
Springer eBook Collection / Business and Economics
6
International journal of business innovation and research : IJBIR
4
International journal of technology marketing : IJTMkt
4
Journal of knowledge management
4
Journal of service management
4
Studies and scientific researches / Economics edition / Faculty of Economic Sciences, Centre for Economic Studies and Research, "Vasile Alecsandri University of Bacau"
4
The journal of services marketing
4
Asia Pacific journal of innovation and entrepreneurship : APJIE
3
California management review
3
Cogent business & management
3
DUV / Wirtschaftswissenschaft
3
European journal of innovation management
3
European journal of marketing : EJM
3
Gabler-Edition Wissenschaft
3
IEEE transactions on engineering management : EM
3
International journal of entrepreneurship and innovation management
3
International journal of hospitality management
3
International journal of innovation and technology management
3
International marketing review
3
Journal of business economics : JBE
3
Journal of management & organization : JMO
3
Journal of the Academy of Marketing Science
3
Management of technology and innovation in Japan : with 28 tables
3
Premier reference source
3
Service business
3
Technological forecasting & social change : an international journal
3
The service industries journal
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
essentials
3
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ECONIS (ZBW)
25
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1
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
2
Research model for measuring the impact of customer relationship management (CRM) on performance indicators
Guerola-Navarro, Vicente
;
Oltra-Badenes, Raul
; …
- In:
Economic research
34
(
2021
)
1,3
,
pp. 2669-2691
Persistent link: https://www.econbiz.de/10014231962
Saved in:
3
Impact of customization and innovation on hospitality firms' performance
Tweneboah-Koduah, Ernest Yaw
;
Anning-Dorson, Thomas
; …
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 106-120
Persistent link: https://www.econbiz.de/10012256120
Saved in:
4
Supplier contribution to buyer innovativeness : the influence of customer attractiveness and strategic fit
Steenstra, Nico D. A.
;
Gelderman, Cees J.
;
Schijns, Jos …
- In:
International journal of innovation management
24
(
2020
)
2
,
pp. 2050016-1-2050016-22
Persistent link: https://www.econbiz.de/10012251326
Saved in:
5
Customer relationship management : digital transformation and sustainable business model innovation
Gil-Gomez, Hermenegildo
;
Guerola-Navarro, Vicente
; …
- In:
Economic research
33
(
2020
)
1,3
,
pp. 2733-2750
Persistent link: https://www.econbiz.de/10013192671
Saved in:
6
The effects of customer capital on customer response speed and innovativeness : the mediating role of marketing capability
Jahanshahi, Asghar Afshar
;
Nawaser, Khaled
;
Brem, Alexander
- In:
International journal of innovation management
23
(
2019
)
6
,
pp. 1950058-1-25
Persistent link: https://www.econbiz.de/10012098635
Saved in:
7
Strategic orientations, the mediating effect of absorptive capacity and innovation : a study among Malaysian manufacturing SMEs
Al-Mamun, Abdullah
;
Syed Ali Fazal
;
Mohiuddin, Muhammad
; …
- In:
International journal of innovation management
23
(
2019
)
2
,
pp. 1950016-1-25
Persistent link: https://www.econbiz.de/10012009045
Saved in:
8
Innovative user engagement and playfulness on adoption intentions of technological products : evidence from SEM-based multivariate approach
Hussain, Saima
;
Qazi, Sara
;
Ahmed, Rizwan Raheem
; …
- In:
Economic research
32
(
2019
)
1,1
,
pp. 555-577
Persistent link: https://www.econbiz.de/10012388213
Saved in:
9
Investigating antecedents and stage-specific effects of customer integration intensity on new product success
Schuhmacher, Monika C.
;
Kuester, Sabine
;
Hanker, Anna-Lena
- In:
International journal of innovation management
22
(
2018
)
4
,
pp. 1850032-1-36
Persistent link: https://www.econbiz.de/10011861624
Saved in:
10
Effects of customer knowledge management and customer orientation on innovation capacity and marketing results in SMEs : the mediating role of innovation orientation
Fidel, Pilar
;
Schlesinger, Walesska
;
Emilo, Esposito
- In:
International journal of innovation management
22
(
2018
)
7
,
pp. 1850055-1-26
Persistent link: https://www.econbiz.de/10011936252
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