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~isPartOf:"Betriebswirtschaftslehre für Technologie und Innovation"
~isPartOf:"International journal of innovation management"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Hospitality industry"
~subject:"Innovationsmanagement"
~subject:"Produktentwicklung"
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Search: subject:"Beziehungsmanagement"
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Hospitality industry
Innovationsmanagement
Produktentwicklung
Beziehungsmarketing
139
Relationship marketing
139
Consumer behaviour
77
Konsumentenverhalten
77
Customer satisfaction
68
Kundenzufriedenheit
68
Dienstleistungsqualität
55
Service quality
55
Hotel industry
38
Hotellerie
38
Gastronomie
22
Restaurant industry
22
Brand management
21
Innovation management
21
Markenführung
21
Brand image
18
Markenimage
18
Viral marketing
16
Virales Marketing
16
Customer integration
15
Innovation
15
Kundenintegration
15
Beschwerdemanagement
14
Complaint management
14
customer loyalty
14
loyalty
14
Gastgewerbe
12
Social Web
12
Social web
12
Brand
11
Confidence
11
Markenartikel
11
Vertrauen
11
Hospital
10
Krankenhaus
10
satisfaction
10
Deutschland
9
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25
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8
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8
Thesis
7
Case study
2
Fallstudie
2
Bibliografie enthalten
1
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1
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English
25
German
8
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Bartl, Michael
2
Steinhoff, Fee
2
Al-Mamun, Abdullah
1
Anning-Dorson, Thomas
1
Augustin, Ina
1
Bertram, Matthias
1
Bilgihan, Anil
1
Brem, Alexander
1
Buur, Jacob
1
Chen, Chia-Chi
1
Chen, Shuping
1
Chiu, Yen-Ting Helena
1
Christiansen, John K.
1
Dung Minh Nguyen
1
Emilo, Esposito
1
Fidel, Pilar
1
Gallarza, Martina G.
1
Gasparin, Marta
1
Gelderman, Cees J.
1
Gil Saura, Irene
1
Han, Xiaoyun
1
Hanker, Anna-Lena
1
Hardin, Andrew
1
Hsu, Cathy H. C.
1
Hsu, Hsuan
1
Jahanshahi, Asghar Afshar
1
Kim, Jungsun
1
Kim, Mi Ran
1
Knutson, Bonnie J.
1
Korflesch, Harald F. O. von
1
Kottkamp, Saskia
1
Krieger, Katrin
1
Kuester, Sabine
1
Lappalainen, Inka
1
Li, Minglong
1
Lüthje, Christian
1
Martínez García de Leaniz, Patricia
1
Matthews, Ben
1
Mohiuddin, Muhammad
1
Nawaser, Khaled
1
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Betriebswirtschaftslehre für Technologie und Innovation
International journal of innovation management
Journal of hospitality marketing & management
Journal of business research : JBR
35
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of hospitality management
21
SpringerLink / Bücher
16
The journal of business & industrial marketing
15
International journal of contemporary hospitality management
14
Gabler Edition Wissenschaft
10
Journal of open innovation : technology, market, and complexity
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
The service industries journal
7
Cogent business & management
6
International journal of technology management : IJTM
6
Journal of strategic marketing
6
Journal of the Academy of Marketing Science
6
Springer eBook Collection / Business and Economics
6
The journal of services marketing
6
Economic research
5
European journal of marketing
5
European journal of marketing : EJM
5
International journal of technology marketing : IJTMkt
5
Journal of service management
5
essentials
5
Gabler-Edition Wissenschaft
4
IEEE transactions on engineering management : EM
4
International journal of business innovation and research
4
International journal of business innovation and research : IJBIR
4
International journal of production economics
4
Journal of knowledge management
4
Journal of retailing and consumer services
4
Premier reference source
4
Service business
4
Studies and scientific researches / Economics edition / Faculty of Economic Sciences, Centre for Economic Studies and Research, "Vasile Alecsandri University of Bacau"
4
Technological forecasting & social change : an international journal
4
The journal of product innovation management : an international publication of the Product Development & Management Association
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Asia Pacific journal of innovation and entrepreneurship : APJIE
3
Benchmarking : an international journal ; BIJ
3
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ECONIS (ZBW)
33
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1
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
2
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
Saved in:
3
Customer engagement research in hospitality and tourism : a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
4
Impact of customization and innovation on hospitality firms' performance
Tweneboah-Koduah, Ernest Yaw
;
Anning-Dorson, Thomas
; …
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 106-120
Persistent link: https://www.econbiz.de/10012256120
Saved in:
5
An examination of experiential quality, nostalgia, place attachment and behavioral intentions of hospitality customers
Tsai, Chen-Tsang
;
Hsu, Hsuan
;
Chen, Chia-Chi
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 869-885
Persistent link: https://www.econbiz.de/10012312159
Saved in:
6
Supplier contribution to buyer innovativeness : the influence of customer attractiveness and strategic fit
Steenstra, Nico D. A.
;
Gelderman, Cees J.
;
Schijns, Jos …
- In:
International journal of innovation management
24
(
2020
)
2
,
pp. 2050016-1-2050016-22
Persistent link: https://www.econbiz.de/10012251326
Saved in:
7
When to call the customer? : timing of customer involvement in the development of new products and services
Veselaj, Sabit
;
Torfason, Magnus Thor
- In:
International journal of innovation management
23
(
2019
)
1
,
pp. 1950055-1-31
Persistent link: https://www.econbiz.de/10012014258
Saved in:
8
The effects of customer capital on customer response speed and innovativeness : the mediating role of marketing capability
Jahanshahi, Asghar Afshar
;
Nawaser, Khaled
;
Brem, Alexander
- In:
International journal of innovation management
23
(
2019
)
6
,
pp. 1950058-1-25
Persistent link: https://www.econbiz.de/10012098635
Saved in:
9
Revisiting the job performance-burnout relationship
Prentice, Catherine
;
Thaichon, Park
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 807-832
Persistent link: https://www.econbiz.de/10012176694
Saved in:
10
Strategic orientations, the mediating effect of absorptive capacity and innovation : a study among Malaysian manufacturing SMEs
Al-Mamun, Abdullah
;
Syed Ali Fazal
;
Mohiuddin, Muhammad
; …
- In:
International journal of innovation management
23
(
2019
)
2
,
pp. 1950016-1-25
Persistent link: https://www.econbiz.de/10012009045
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