//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Business process management journal"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of payments strategy & systems"
~subject:"Customer satisfaction"
~subject:"Electronic Banking"
~subject:"Kundenzufriedenheit"
~subject:"Online retailing"
~subject:"mobile payments"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Mobile communication"
Narrow search
Delete all filters
| 8 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Electronic Banking
Kundenzufriedenheit
Online retailing
mobile payments
Mobile communications
42
Mobilkommunikation
42
Electronic money
15
Elektronisches Geld
15
Mobile Business
13
Mobile business
13
Beziehungsmarketing
12
Relationship marketing
12
Consumer behaviour
10
Konsumentenverhalten
10
Dienstleistungsqualität
7
Service quality
7
Electronic banking
5
Hotel industry
4
Hotellerie
4
Innovation adoption
4
Innovationsakzeptanz
4
Mobile Anwendung
4
Mobile application
4
Mobile phone
4
Mobiltelefon
4
Beschwerdemanagement
3
Complaint management
3
Emotion
3
Financial services
3
Finanzdienstleistung
3
Information technology
3
Informationstechnik
3
Innovation diffusion
3
Innovationsdiffusion
3
Internet marketing
3
Online-Marketing
3
Service recovery
3
USA
3
United States
3
mobile money
3
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
17
Type of publication (narrower categories)
All
Article in journal
17
Aufsatz in Zeitschrift
17
Interview
1
Language
All
English
17
Author
All
Aguilar-Rojas, Oscar
1
Alotaibi, Youseef
1
Apanasevic, Tatjana
1
Aparicio-Valverde, Mireia
1
Au, Wai Ching
1
Baum, Tom
1
Bettman, Jordan
1
Bhattacharya, Mithu
1
Bruggink, Diederik
1
Fandos-Herrera, Carmina
1
Flavián Blanco, Carlos
1
Fong, Lawrence Hoc Nang
1
Ha, Hong Youl
1
Han, Heesup
1
Harris, Matt
1
Hughes, Laura
1
Jani, Dev
1
Jarunee Wonglimpiyarat
1
Jun, Jongkun
1
Kina, Jorge
1
Lee, Thaemin
1
Lien, Jerry
1
Lin, Pearl Ming Chu
1
Liu, Fei
1
Markendahl, Jan
1
Pan, Huifeng
1
Ramakrishnan, Thiagarajan
1
Reeve, Greg
1
Ryan, Gerard
1
Salmony, Michael
1
Schulze, Ludwig
1
So, Amy Siu Ian
1
Tabakovic, Amir
1
Tang, Xiangjie
1
Ustrov, Yury
1
Villasenor, John
1
Wamba, Samuel Fosso
1
more ...
less ...
Published in...
All
Business process management journal
International journal of contemporary hospitality management
Journal of payments strategy & systems
Journal of retailing and consumer services
33
AGDI working paper
13
International journal of bank marketing
11
The international journal of bank marketing : IJBM
11
International journal of business information systems : IJBIS
10
International journal of hospitality management
10
International journal of services and operations management
8
Telecommunications policy : the international journal of digital economy, data sciences and new media
8
The journal of services marketing
8
Cogent business & management
7
International journal of e-business research : an official publication of the Information Resources Management Association
7
Journal of business research : JBR
6
Journal of travel and tourism marketing
6
Marketing intelligence & planning
6
International journal of business innovation and research
5
International journal of electronic finance : IJEF
5
International journal of electronic marketing and retailing : IJEMR
5
Journal of financial services marketing
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Technological forecasting & social change : an international journal
5
Electronic markets : the international journal on networked business
4
Global business review
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of business and emerging markets : IJBEM
4
International journal of electronic customer relationship management : IJECRM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of internet commerce
4
Journal of organizational computing and electronic commerce
4
Psychology & marketing
4
The service industries journal
4
Tourism management : research, policies, practice
4
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
3
Asia Pacific journal of marketing and logistics
3
College of Business working papers
3
Economic research
3
Information systems and e-business management : ISeB
3
Information systems management
3
more ...
less ...
Source
All
ECONIS (ZBW)
17
Showing
1
-
10
of
17
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
2
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
Saved in:
3
Leveraging ERP systems for improving ERP effectiveness in emergency service organizations : an empirical study
Bhattacharya, Mithu
;
Ramakrishnan, Thiagarajan
;
Wamba, …
- In:
Business process management journal
29
(
2023
)
3
,
pp. 710-736
Persistent link: https://www.econbiz.de/10014291577
Saved in:
4
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
5
The value of mobile ticketing from a public transport perspective
Apanasevic, Tatjana
;
Markendahl, Jan
- In:
Journal of payments strategy & systems
11
(
2017/2018
)
4
,
pp. 292-305
Persistent link: https://www.econbiz.de/10011849666
Saved in:
6
The future of instant payments : are we investing billions just for mobile peer-to-peer payment?
Salmony, Michael
- In:
Journal of payments strategy & systems
11
(
2017
)
1
,
pp. 58-77
Persistent link: https://www.econbiz.de/10011667323
Saved in:
7
State of play of mobile money on the African continent : an interview with Greg Reeve
Reeve, Greg
(
interviewee
);
Bruggink, Diederik
(
interviewer
)
- In:
Journal of payments strategy & systems
11
(
2017
)
3
,
pp. 197-202
Persistent link: https://www.econbiz.de/10011849563
Saved in:
8
Insights into emotional contagion and its effects at the hotel front desk
Ustrov, Yury
;
Aparicio-Valverde, Mireia
;
Ryan, Gerard
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2285-2309
Persistent link: https://www.econbiz.de/10011567315
Saved in:
9
What may lead you to recommend and revisit a hotel after a service failure instead of complaining?
Aguilar-Rojas, Oscar
;
Fandos-Herrera, Carmina
;
Flavián …
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011300096
Saved in:
10
Mobile money solutions for a smartphone-dominated world
Lien, Jerry
;
Hughes, Laura
;
Kina, Jorge
;
Villasenor, John
- In:
Journal of payments strategy & systems
9
(
2015
)
3
,
pp. 341-350
Persistent link: https://www.econbiz.de/10011489024
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->