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~isPartOf:"Business process management journal"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Quality management"
~type:"article"
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Search: subject_exact:"Analytischer Hierarchie-Prozess"
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Quality management
AHP approach
33
AHP-Verfahren
33
Multi-criteria analysis
11
Multikriterielle Entscheidungsanalyse
11
Fuzzy sets
9
Fuzzy-Set-Theorie
9
Business process management
8
Prozessmanagement
8
Qualitätsmanagement
8
Dienstleistungsqualität
7
Service quality
7
Analytical hierarchy process
5
Performance measurement
5
Performance-Messung
5
Beziehungsmarketing
3
Customer satisfaction
3
Knowledge management
3
Kundenzufriedenheit
3
Lieferkette
3
Management information system
3
Management-Informationssystem
3
Relationship marketing
3
Supply chain
3
Wissensmanagement
3
Analytic hierarchy process
2
Decision
2
Delphi technique
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Delphi-Methode
2
Dienstleistungssektor
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Einführung
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Entscheidung
2
Higher education institution
2
Hochschule
2
Implementation
2
Lieferantenmanagement
2
Product quality
2
Produktqualität
2
SERVQUAL
2
Service industry
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Andronikidis, Andreas
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Antony, Jiju
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Asif, Muhammad
1
Chen, I-Shuo
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Chen, Jui-Kuei
1
Cho, Byung Rae
1
Cho, In Jae
1
Georgiou, Andreas C.
1
Gotzamani, Katerina D.
1
Kim, You Jin
1
Ko, Pen-Fa
1
Kumar, Maneesh
1
Kwak, Choonjong
1
Liu, Yung-Lun
1
Padró, Fernando F.
1
Paltayian, George
1
Peng, Shu-yun
1
Qureshi, M. N.
1
Rahman, Zillur
1
Searcy, Cory
1
Talib, Faisal
1
Yang, Ching-chow
1
Yang, King Jang
1
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Business process management journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
30
International journal of production research
12
International journal of quality & reliability management
11
Benchmarking : an international journal ; BIJ
10
International journal of services and operations management
7
The TQM journal : the international review of organizational improvement
6
Journal of industrial engineering international
5
International journal of business excellence
3
International journal of logistics systems and management
3
International journal of six sigma and competitive advantage : IJSSCA
3
Journal of business economics and management
3
Asia-Pacific journal of management research and innovation : APJMRI
2
Cogent business & management
2
European journal of operational research : EJOR
2
IEEE transactions on engineering management : EM
2
International journal of Indian culture and business management
2
International journal of business information systems : IJBIS
2
International journal of hospitality management
2
International journal of logistics : research and applications
2
International journal of process management and benchmarking : IJPMB
2
International journal of production economics
2
International journal of services and operations management : IJSOM
2
International journal of shipping and transport logistics : IJSTL
2
International journal of value chain management : IJVCM
2
Journal of industrial engineering and management : JIEM
2
Journal of modelling in management
2
The international journal of logistics management
2
The international journal of productivity and performance management
2
Total quality management & business excellence
2
Transportation research / E : an international journal
2
Business information systems workshops : BIS 2012 international workshops and future internet symposium, Vilnius, Lithuania, May 21-23, 2012 ; revised papers
1
Central European journal of operations research
1
Economic research
1
Electronic commerce research
1
European journal of industrial engineering : EJIE
1
Fuzzy analytic hierarchy process
1
Group decision and negotiation
1
Innovationsqualität : Qualitätsmanagement für Innovationen ; Bericht zur GQW-Jahrestagung 2008 am Bremer Institut für Messtechnik, Automatisierung und Qualitätswissenschaft (BIMAQ), Bremen
1
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ECONIS (ZBW)
8
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date (oldest first)
1
A modified EFQM Excellence Model for effective evaluation in the hotel industry
Liu, Yung-Lun
;
Ko, Pen-Fa
- In:
Total quality management & business excellence : an …
29
(
2018
)
13
,
pp. 1580-1593
Persistent link: https://www.econbiz.de/10011962111
Saved in:
2
Critical quality indicators of higher education
Chen, I-Shuo
;
Chen, Jui-Kuei
;
Padró, Fernando F.
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 130-146
Persistent link: https://www.econbiz.de/10011730233
Saved in:
3
Aligning customer requirements and organizational constraints to service processes and strategies
Paltayian, George
;
Gotzamani, Katerina D.
;
Georgiou, …
- In:
Business process management journal
23
(
2017
)
5
,
pp. 1018-1042
Persistent link: https://www.econbiz.de/10011785811
Saved in:
4
Application of SERVQUAL and fuzzy quality function deployment to service improvement in service centres of electronics companies
Cho, In Jae
;
Kim, You Jin
;
Kwak, Choonjong
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 368-381
Persistent link: https://www.econbiz.de/10011558687
Saved in:
5
Determining the key capabilities required for performance excellence in higher education
Asif, Muhammad
;
Searcy, Cory
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 22-35
Persistent link: https://www.econbiz.de/10010234663
Saved in:
6
Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1331-1351
Persistent link: https://www.econbiz.de/10009411422
Saved in:
7
Exploration strategies and key activities for the system of environmental management
Yang, Ching-chow
;
Yang, King Jang
;
Peng, Shu-yun
- In:
Total quality management & business excellence : an …
22
(
2011
)
11
,
pp. 1179-1194
Persistent link: https://www.econbiz.de/10009411443
Saved in:
8
Project selection and its impact on the successful deployment of Six Sigma
Kumar, Maneesh
;
Antony, Jiju
;
Cho, Byung Rae
- In:
Business process management journal
15
(
2009
)
5
,
pp. 669-686
Persistent link: https://www.econbiz.de/10003889589
Saved in:
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