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~isPartOf:"Business strategy and the environment"
~isPartOf:"Foreign trade review : quarterly journal of Indian Institute of Foreign Trade"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of retailing"
~language:"eng"
~language:"spa"
~person:"Beatty, Sharon E."
~person:"Gustafsson, Anders"
~person:"Paul, Justin"
~person:"Roy, Sanjit"
~subject:"Consumer behaviour"
~subject:"Digitization"
~subject:"Indien"
~subject:"Innovation"
~subject:"Systematic literature review"
~type_genre:"Article in journal"
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Consumer behaviour
Digitization
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Innovation
Systematic literature review
Konsumentenverhalten
32
Relationship marketing
15
Beziehungsmarketing
14
Bibliometrics
14
Bibliometrie
14
Customer satisfaction
10
Dienstleistungsqualität
10
Kundenzufriedenheit
10
Service quality
10
Brand management
9
Markenführung
9
Brand
6
Brand image
6
Digitalisierung
6
Markenimage
6
Betriebliche Wertschöpfung
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Customer service
5
Dienstleistung
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Einzelhandel
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Emotion
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Innovation management
5
Innovationsmanagement
5
Kundenintegration
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Literature review
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Markenartikel
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Service innovation
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Coronavirus
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Customer experience
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44
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Beatty, Sharon E.
Gustafsson, Anders
Paul, Justin
Roy, Sanjit
Laroche, Michel
27
Ko, Eunju
23
Grewal, Dhruv
20
Huarng, Kun-Huang
19
Parida, Vinit
18
Cleveland, Mark
16
Sharma, Piyush
16
Diamantopoulos, Adamantios
14
Pereira, Vijay
14
Bouncken, Ricarda B.
13
Roggeveen, Anne L.
13
Valette-Florence, Pierre
13
Vrontis, Demetris
13
Bartikowski, Boris
12
Dwivedi, Yogesh Kumar
12
Gupta, Suraksha
12
Kraus, Sascha
12
Kukar-Kinney, Monika
12
Balaji, M. S.
11
Chebat, Jean-Charles
11
Dhir, Amandeep
11
Malik, Ashish
11
Mariani, Marcello M.
11
Oghazi, Pejvak
11
Richard, Marie-Odile
11
Teng, Lefa
11
Filieri, Raffaele
10
Oppewal, Harmen
10
Verhoef, Peter C.
10
Debroy, Bibek
9
Kaur, Puneet
9
Kohtamäki, Marko
9
Merchant, Altaf
9
Nordfält, Jens
9
Seo, Yuri
9
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9
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9
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Business strategy and the environment
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
Journal of business research : JBR
Journal of retailing
Journal of retailing and consumer services
20
International journal of consumer studies
5
Journal of strategic marketing
5
Psychology & marketing
5
Technological forecasting & social change : an international journal
5
European management journal
4
The journal of services marketing
4
International journal of market research
3
Journal of marketing management : JMM ; journal of the Academy of Marketing
3
Journal of marketing theory and practice
3
Journal of service research
3
Journal of service research : JSR
3
Asia Pacific business review
2
Asia Pacific journal of marketing and logistics
2
European journal of marketing
2
European journal of marketing : EJM
2
International business review : the official journal of the European International Business Academy
2
International journal of Indian culture and business management
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of marketing theory and practice : JMTP
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
The journal of consumer marketing
2
Asian journal of business ethics : AJBE
1
British journal of management
1
Electronic commerce research
1
Empirica : journal of european economics
1
European management review : EMR
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of contemporary hospitality management
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of entrepreneurial behavior & research
1
International journal of production economics
1
International marketing review
1
Journal of East-West business
1
Journal of consumer behaviour
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
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ECONIS (ZBW)
44
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1
Foreign market entry modes of family firms : a review and research agenda
Jain, Apoorva
;
Thukral, Sonal
;
Paul, Justin
- In:
Journal of business research : JBR
172
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014546972
Saved in:
2
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
3
Customer engagement with digitalized interactive platforms in retailing
Roy, Sanjit
;
Gaganpreet Singh
;
Sadeque, Saalem
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303995
Saved in:
4
Digital entrepreneurship research : a systematic review
Paul, Justin
;
Alhassan, Ibrahim
;
Binsaif, Nasser
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013534228
Saved in:
5
Factors affecting green purchase behavior : a systematic literature review
Sharma, Kavita
;
Aswal, Chandni
;
Paul, Justin
- In:
Business strategy and the environment
32
(
2023
)
4
,
pp. 2078-2092
Persistent link: https://www.econbiz.de/10014328869
Saved in:
6
INNOSERV: generalized scale for perceived service innovation
Monahar, Sridhar
;
Paul, Justin
;
Strong, Carolyn
; …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014294783
Saved in:
7
Is digital transformation threatened? : a systematic literature review of the factors influencing firms' digital transformation and internationalization
Feliciano-Cestero, María M.
;
Ameen, Nisreen
;
Kotabe, …
- In:
Journal of business research : JBR
157
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014229164
Saved in:
8
Organic food consumption and contextual factors : an attitude-behavior-context perspective
Sadiq, Mohd
;
Adil, Mohd
;
Paul, Justin
- In:
Business strategy and the environment
32
(
2023
)
6
,
pp. 3383-3397
Persistent link: https://www.econbiz.de/10014369818
Saved in:
9
Social influence research in consumer behavior: What we learned and what we need to learn? : a hybrid systematic literature review
Bhukya, Ramulu
;
Paul, Justin
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014301814
Saved in:
10
Bandwagon effect revisited : a systematic review to develop future research agenda
Bindra, Sunali
;
Sharma, Deepika
;
Parameswar, Nakul
; …
- In:
Journal of business research : JBR
143
(
2022
),
pp. 305-317
Persistent link: https://www.econbiz.de/10013194539
Saved in:
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