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~isPartOf:"Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung"
~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"The journal of business & industrial marketing"
~isPartOf:"The journal of services marketing"
~subject:"Dienstleistung"
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Search: subject:"Kundenwert"
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Dienstleistung
Kundenwert
70
Customer value
64
Beziehungsmarketing
41
Relationship marketing
41
Betriebliche Wertschöpfung
25
Value creation
25
Customer integration
14
Kundenintegration
14
B-to-B-Marketing
13
Business-to-business marketing
13
Lieferantenmanagement
13
Supplier relationship management
13
Consumer behaviour
12
Konsumentenverhalten
12
Theorie
11
Theory
11
Customer satisfaction
9
Deutschland
9
Germany
9
Kundenzufriedenheit
9
Value co-creation
9
Kundenmanagement
8
Customer service
6
Dienstleistungsqualität
6
Dienstleistungssektor
6
Kundenservice
6
Marketing management
6
Marketingmanagement
6
Service industry
6
Service quality
6
Controlling
5
Management control
5
Messung
4
Salespeople
4
Service-Dominant Logic
4
Service-dominant logic
4
Services
4
Shareholder Value
4
Shareholder value
4
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Abney, Alexandra K.
1
Bouman, Nijs
1
Cronin, J. J.
1
Hau Nguyen Le
1
Locander, William B.
1
Nguyen, Dung Tien
1
Shanahan, Kevin J.
1
Simonse, Lianne
1
Thuy Ngoc Pham
1
Tram-Anh Ngoc Pham
1
White, Allyn
1
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Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
Gabler Edition Wissenschaft
The journal of business & industrial marketing
The journal of services marketing
Journal of business research : JBR
3
Journal of service research : JSR
3
International journal of services and operations management
2
Journal of service management
2
Dienstleistungsmanagement im Krankenhaus ; 1
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
European journal of marketing
1
European review of service economics and management
1
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
1
International journal of business performance management
1
International journal of project management : the journal of The International Project Management Association
1
International journal of services, economics and management
1
International marketing review
1
Journal of advances in management research : JAMR
1
Journal of air transport management
1
Journal of business market management : JBM
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of service research
1
Journal of service theory and practice : JSTP
1
Journal of the Academy of Marketing Science
1
LIM Arbeitspapier
1
LiM - Arbeits- und Dokumentationspapiere
1
Managing service quality : MSQ ; an international journal
1
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
1
Marketing theory
1
Meddelanden från Svenska Handelshögskolan
1
Mobile service innovation and business models
1
Research in economics and business : Central and Eastern Europe
1
The international journal of bank marketing : IJBM
1
Tourism management : research, policies, practice
1
Wissenschaftliche Arbeitspapiere / F / Center of Market-Oriented Product and Production Management
1
Wissenschaftliche Schriften des Fachbereichs Wirtschaftswissenschaften / Hochschule Koblenz - University of Applied Sciences
1
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ECONIS (ZBW)
4
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
3
In their shoes: co-creating value from deaf/hearing perspectives
Abney, Alexandra K.
;
White, Allyn
;
Shanahan, Kevin J.
; …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011742684
Saved in:
4
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
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