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~isPartOf:"Cornell hospitality quarterly : CQ"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of consumer affairs : official publication of the American Council on Consumer Interests"
~isPartOf:"Journal of the Asia Pacific economy"
~isPartOf:"The journal of services marketing"
~language:"eng"
~language:"spa"
~person:"Kim, Kawon"
~person:"Nayga, Rodolfo M."
~person:"Williams, Patti"
~person:"Wu, Luorong"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
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Consumer behaviour
Konsumentenverhalten
9
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Service quality
3
Beschwerdemanagement
2
Beziehungsmarketing
2
CSR
2
Complaint management
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Emotion
2
Fundraising
2
Gastronomie
2
Relationship marketing
2
Restaurant industry
2
Anthropomorphism
1
Arbeitsverhalten
1
Arbeitszufriedenheit
1
Brand image
1
Business start-up
1
Consumer behavior
1
Credibility
1
Customer citizenship behavior
1
Customer engagement
1
Customer service
1
Dienstleistung
1
Dienstleistungssektor
1
Employee extra-role behavior
1
Entrepreneurial framing
1
Entrepreneurship
1
Entrepreneurship approach
1
Ernährung
1
Ethics
1
Ethik
1
Ethnic group
1
Ethnische Gruppe
1
Experiments
1
Food images
1
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9
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Article in journal
Aufsatz in Zeitschrift
9
Language
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English
Spanish
Author
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Kim, Kawon
Nayga, Rodolfo M.
Williams, Patti
Wu, Luorong
Laroche, Michel
27
Ko, Eunju
22
Mattila, Anna S.
20
Cleveland, Mark
16
Diamantopoulos, Adamantios
14
Sharma, Piyush
14
Valette-Florence, Pierre
14
Bartikowski, Boris
12
Richard, Marie-Odile
12
Filieri, Raffaele
11
Septianto, Felix
11
Teng, Lefa
11
Balaji, M. S.
10
Dwivedi, Yogesh Kumar
10
Seo, Yuri
10
Beatty, Sharon E.
9
Chebat, Jean-Charles
9
Kukar-Kinney, Monika
9
Shukla, Paurav
9
Veloutsou, Cleopatra
9
Choi, Jeonghye
8
Das, Gopal
8
Merchant, Altaf
8
Wong, IpKin Anthony
8
Yang, Zhiyong
8
Arslanagic-Kalajdzic, Maja
7
Geuens, Maggie
7
Gupta, Suraksha
7
Gustafsson, Anders
7
Howlett, Elizabeth
7
Kim, Kyung Hoon
7
Klaus, Philipp
7
Liu, Martin J.
7
Martin, Drew
7
McLean, Graeme J.
7
Melewar, T. C.
7
Minton, Elizabeth A.
7
Paul, Justin
7
Roy, Rajat
7
Roy, Sanjit
7
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Published in...
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Cornell hospitality quarterly : CQ
Journal of business research : JBR
Journal of consumer affairs : official publication of the American Council on Consumer Interests
Journal of the Asia Pacific economy
The journal of services marketing
International journal of hospitality management
14
Food policy : economics planning and politics of food and agriculture
10
European review of agricultural economics : ERAE
6
Applied economic perspectives and policy
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Agricultural economics : the journal of the International Association of Agricultural Economists
4
Agribusiness : an internat. journal
3
Canadian journal of agricultural economics : CJAE
3
International journal of contemporary hospitality management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Agricultural and resource economics review : ARER
2
American journal of agricultural economics
2
Asian economic journal : journal of the East Asian Economic Association
2
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
2
European review of agricultural economics
2
Journal of behavioral and experimental economics
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of economic behavior & organization : JEBO
2
Journal of hospitality marketing & management
2
Journal of service management
2
Q open : a journal of agricultural, climate, environmental, food, resource, and rural development economics
2
The Australian journal of agricultural and resource economics
2
Tourism management : research, policies, practice
2
Acta agriculturae Scandinavica / C : an official journal of the Nordic Association of Agricultural Scientists (NJF)
1
Applied economics
1
Applied economics letters
1
International journal of consumer studies
1
Journal of agricultural and resource economics : JARE ; the journal of the Western Agricultural Economics Association
1
Journal of agricultural economics : JAE
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of food products marketing
1
Journal of service research : JSR
1
Journal of travel and tourism marketing
1
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Source
All
ECONIS (ZBW)
9
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1
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9
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9
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date (oldest first)
1
Marketing online food images via color saturation : a sensory imagery perspective
Liu, Qing
;
Wu, Luorong
;
Yu, Xi
;
Huang, Huiling
- In:
Journal of business research : JBR
151
(
2022
),
pp. 366-378
Persistent link: https://www.econbiz.de/10013459820
Saved in:
2
Paying it forward : the influence of other customer service recovery on future co-creation
Kim, Kawon
;
Baker, Melissa A.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 604-615
Persistent link: https://www.econbiz.de/10012417381
Saved in:
3
The impact of fellow consumers’ presence, appeal type, and action observability on consumers’ donation behaviors
Wu, Luorong
;
Gao, Yixing
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
2
,
pp. 203-213
Persistent link: https://www.econbiz.de/10011731140
Saved in:
4
The impacts of service provider name, ethnicity, and menu information on perceived authenticity and behaviors
Kim, Kawon
;
Baker, Melissa A.
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
3
,
pp. 312-318
Persistent link: https://www.econbiz.de/10011736848
Saved in:
5
Predisposing customers to be more satisfied by inducing empathy in them
Davis, Cassandra
;
Jiang, Li
;
Williams, Patti
;
Drolet, …
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
3
,
pp. 229-239
Persistent link: https://www.econbiz.de/10011736838
Saved in:
6
Does anthropomorphism influence customers' switching intentions in the self-service technology failure context?
Fan, Alei
;
Wu, Luorong
;
Mattila, Anna S.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 713-723
Persistent link: https://www.econbiz.de/10011590916
Saved in:
7
Powerful or powerless customers : the influence of gratitude on engagement with CSR
Mattila, Anna S.
;
Wu, Luorong
;
Choi, Choongbeom
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 519-528
Persistent link: https://www.econbiz.de/10011615541
Saved in:
8
Cultural inflow effects on Japanese import demand for consumer products : importance of halo effects
Lee, Sang Hyeon
;
Han, Doo Bong
;
Nayga, Rodolfo M.
- In:
Journal of the Asia Pacific economy
19
(
2014
)
3
,
pp. 506-521
Persistent link: https://www.econbiz.de/10010497659
Saved in:
9
Nutrition knowledge, gender, and food label use
Nayga, Rodolfo M.
- In:
Journal of consumer affairs : official publication of …
34
(
2000
)
1
,
pp. 97-112
Persistent link: https://www.econbiz.de/10001500621
Saved in:
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