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~isPartOf:"Die Betriebswirtschaft : DBW"
~isPartOf:"Journal of service management"
~subject:"Service management"
~type_genre:"Article in journal"
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Service management
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Die Betriebswirtschaft : DBW
Journal of service management
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ECONIS (ZBW)
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An innovative uncertainty management framework to support contracting for product-service availability
Erkoyuncu, John Ahmet
;
Roy, Rajkumar
;
Shehab, Essam
; …
- In:
Journal of service management
25
(
2014
)
5
,
pp. 603-638
Persistent link: https://www.econbiz.de/10010426059
Saved in:
2
Service-driven manufacturing : provision, evolution and financial impact of services in industrial firms
Gebauer, Heiko
;
Ren, Guang-jie
;
Valtakoski, Aku
; …
- In:
Journal of service management
23
(
2012
)
1
,
pp. 120-136
Persistent link: https://www.econbiz.de/10009534365
Saved in:
3
Exploring the alignment between service strategy and service innovation
Lightfoot, Howard
;
Gebauer, Heiko
- In:
Journal of service management
22
(
2011
)
5
,
pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
Saved in:
4
QUIS 11 : moving forward with service quality
Stauss, Bernd
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008656281
Saved in:
5
Exploring the interrelationship among patterns of service strategy changes and organizational design elements
Gebauer, Heiko
;
Fischer, Thomas
;
Fleisch, Elgar
- In:
Journal of service management
21
(
2010
)
1
,
pp. 103-129
Persistent link: https://www.econbiz.de/10003964402
Saved in:
6
Komplettangebote aus einer Hand im Dienstleistungsbereich : eine institutionenökonomische Analyse
Burr, Wolfgang
- In:
Die Betriebswirtschaft : DBW
62
(
2002
)
6
,
pp. 664-679
Persistent link: https://www.econbiz.de/10001715897
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