//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Discussion paper / Centre for Economic Policy Research"
~isPartOf:"International public management journal"
~isPartOf:"Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung"
~isPartOf:"Working paper / National Bureau of Economic Research, Inc."
~subject:"Kundenzufriedenheit"
~subject:"Öffentlicher Dienst"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Öffentliche Dienstleistung"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Öffentlicher Dienst
Public services
124
Öffentliche Dienstleistung
124
Motivation
23
USA
20
United States
20
Deutschland
15
Germany
15
Leistungsmotivation
14
Work motivation
14
Dienstleistungsqualität
9
Privatisierung
9
Privatization
9
Public-private partnership
9
Service quality
9
Theorie
9
Theory
9
Öffentlich-private Partnerschaft
9
Denmark
8
Dänemark
8
Performance measurement
8
Performance-Messung
8
Public sector
8
Öffentlicher Sektor
8
E-Government
7
E-government
7
Kommunalverwaltung
7
Local government
7
Befragung
6
Bürgerbeteiligung
6
Civil service
6
Interview
6
Motivation theory
6
Motivationstheorie
6
Public participation
6
Arbeitszufriedenheit
5
Customer satisfaction
5
Experiment
5
Job satisfaction
5
more ...
less ...
Online availability
All
Undetermined
7
Free
3
Type of publication
All
Article
7
Book / Working Paper
4
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Arbeitspapier
4
Graue Literatur
4
Non-commercial literature
4
Working Paper
4
Language
All
English
11
Author
All
Baekgaard, Martin
1
Bouwman, Robin
1
Caillier, James Gerard
1
Grimmelikhuijsen, Stephan
1
James, Oliver
1
John, Peter
1
Kahn, Matthew E.
1
Levin, Jonathan
1
Martimort, David
1
Meyer-Sahling, Jan-Hinrik
1
Porumbescu, Gregory
1
Pouyet, Jérôme
1
Sass Mikkelsen, Kim
1
Schuster, Christian
1
Serritzlew, Søren
1
Tadelis, Steve
1
Tummers, Lars
1
Van Ryzin, Gregg G.
1
Vogel, Morgan D.
1
Weske, Ulrike
1
Zax, Jeffrey S.
1
more ...
less ...
Published in...
All
Discussion paper / Centre for Economic Policy Research
International public management journal
Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung
Working paper / National Bureau of Economic Research, Inc.
Public management review
22
Public personnel management
17
Public performance & management review
6
Discussion paper series / IZA
4
International review on public and non-profit marketing
4
Administrative Sciences : open access journal
3
CESifo working papers
3
Discussion paper / Tinbergen Institute
3
European journal of industrial relations
3
International journal of public sector management : IJPSM
3
International review on public and nonprofit marketing : official publication of the International Association on Public and Nonprofit Marketing
3
Journal of nonprofit & public sector marketing
3
NBER working paper series
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
United Nations publication
3
World Bank E-Library Archive
3
African journal of science, technology, innovation and development : AJSTID
2
Cogent business & management
2
Demographie als Herausforderung für den öffentlichen Sektor
2
International journal of economic perspectives : IJEP
2
International journal of productivity and quality management : IJPQM
2
International journal of public sector management
2
International journal of public sector performance management : IJPSPM
2
International journal of services and operations management
2
International journal of services and standards
2
International journal of services technology and management
2
International journal of services, economics and management
2
Journal of economic policy reform
2
Labor studies journal : official journal of United Association für Labor Education
2
Milan European economy workshops
2
NBER Working Paper
2
OECD Public Governance Reviews
2
SA journal of human resource management : SAJHRM
2
Sigma Papers
2
The Oxford handbook of public management
2
Working papers / Università degli Studi di Milano, Dipartimento di Scienze Economiche, Aziendali e Statistiche
2
(Council of Planning Librarians. Exchange bibliography
1
A Pacific Research Institute for Public Policy book
1
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Citizens blame agencies and spread negative word-of-mouth after experiencing a public service failure? : results from an online experiment
Caillier, James Gerard
- In:
International public management journal
26
(
2023
)
5
,
pp. 708-727
Persistent link: https://www.econbiz.de/10014419222
Saved in:
2
When service calls : public service motivation and calling as complementary concepts for public service
Vogel, Morgan D.
- In:
International public management journal
25
(
2022
)
4
,
pp. 620-638
Persistent link: https://www.econbiz.de/10013370406
Saved in:
3
A cross-cultural basis for public service? : public service motivation measurement invariance in an original survey of 23,000 public servants in ten countries and four world region...
Sass Mikkelsen, Kim
;
Schuster, Christian
; …
- In:
International public management journal
24
(
2021
)
6
,
pp. 739-761
Persistent link: https://www.econbiz.de/10012804257
Saved in:
4
Is local public sector rent extraction higher in progressive cities or high amenity cities?
Kahn, Matthew E.
-
2017
Persistent link: https://www.econbiz.de/10011627916
Saved in:
5
Citizens' motivated reasoning about public performance : experimental findings from the US and Denmark
Baekgaard, Martin
;
James, Oliver
;
Serritzlew, Søren
; …
- In:
International public management journal
23
(
2020
)
2
,
pp. 186-204
Persistent link: https://www.econbiz.de/10012270722
Saved in:
6
Not all bad news after all? : exploring the relationship between citizens’ use of online mass media for government information and trust in government
Porumbescu, Gregory
- In:
International public management journal
20
(
2017
)
3
,
pp. 409-441
Persistent link: https://www.econbiz.de/10011755526
Saved in:
7
Finding exits and voices : Albert Hirschman's contribution to the study of public services
John, Peter
- In:
International public management journal
20
(
2017
)
3
,
pp. 512-529
Persistent link: https://www.econbiz.de/10011755613
Saved in:
8
The impact of red tape on citizen satisfaction : an experimental study
Tummers, Lars
;
Weske, Ulrike
;
Bouwman, Robin
; …
- In:
International public management journal
19
(
2016
)
3
,
pp. 320-341
Persistent link: https://www.econbiz.de/10011517635
Saved in:
9
Contracting for government services : theory and evidence from US cities
Levin, Jonathan
;
Tadelis, Steve
-
2007
Persistent link: https://www.econbiz.de/10003542098
Saved in:
10
"Build it or not" : normative and positive theories of public-private partnerships
Martimort, David
;
Pouyet, Jérôme
-
2006
Persistent link: https://www.econbiz.de/10003322482
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->