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~isPartOf:"Discussion paper / Centre for Economic Policy Research"
~isPartOf:"The service industries journal"
~subject:"Cross-cultural management"
~subject:"E-commerce"
~subject:"Konsumentenverhalten"
~subject:"Relationship marketing"
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Search: subject_exact:"Switching barriers"
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Cross-cultural management
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Relationship marketing
Switching behaviour
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20
Consumer behaviour
9
Beziehungsmarketing
7
Theorie
7
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7
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6
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6
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switching barriers
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Discussion paper / Centre for Economic Policy Research
The service industries journal
Information economics and policy : IEP
8
Journal of business research : JBR
8
International journal of industrial organization
7
Journal of retailing and consumer services
7
CESifo working papers
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
The journal of services marketing
5
Gabler Edition Wissenschaft
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Global business review
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International journal of hospitality management
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Journal of marketing research : JMR
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Management science : journal of the Institute for Operations Research and the Management Sciences
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4
Asia Pacific journal of marketing and logistics
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Diskussionsschriften / Universität Bern, Departement Volkswirtschaftlehre
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of business information systems : IJBIS
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Inventi impact: retailing & consumer services
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Journal of consumer behaviour : an international research review
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Journal of financial services marketing : JFSM
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of industry, competition and trade
3
Journal of organizational computing and electronic commerce
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Journal of retailing
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Journal of service management
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Marketing letters : a journal of research in marketing
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Marketing science
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Psychology & marketing
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The energy journal
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ECONIS (ZBW)
14
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1
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
2
An integrative framework for customer switching behavior
Mosavi, Seyed Mohammad
;
Sangari, Mohamad Sadegh
; …
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1067-1094
Persistent link: https://www.econbiz.de/10011977442
Saved in:
3
Key account relationship management : the moderating effects of relationship duration and transaction volume
Yeh, Jian He
;
Wang, Stephen W.
;
Hsu, Maxwell K.
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 379-401
Persistent link: https://www.econbiz.de/10011880814
Saved in:
4
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
5
Heterogenous switching costs
Biglaiser, Gary
;
Crémer, Jacques
;
Dobos, Gergely
-
2014
Persistent link: https://www.econbiz.de/10010341276
Saved in:
6
What consumers say and do : planned and actual amounts bought in relation to brand benefits
Porto, Rafael Barreiros
;
Oliveira-Castro, Jorge Mendes de
; …
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2565-2576
Persistent link: https://www.econbiz.de/10009413572
Saved in:
7
Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Gil Saura, Irene
;
Berenguer …
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1837-1852
Persistent link: https://www.econbiz.de/10008760013
Saved in:
8
Relationship exit in different legal environments : a cross-cultural analysis
Camarero, Carmen
;
Antón, Carmen
;
Carrero, Mirtha
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1457-1478
Persistent link: https://www.econbiz.de/10008661626
Saved in:
9
Investigating antecedents of consumers' recommend intentions and the moderating effect of switching barriers
Wang, Chung-yu
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1231-1241
Persistent link: https://www.econbiz.de/10003914865
Saved in:
10
Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li-wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
Saved in:
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