//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Discussion paper series / IZA"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The international journal of bank marketing : IJBM"
~isPartOf:"Working paper"
~person:"Alamanos, Eleftherios"
~person:"Molinillo, Sebastian"
~person:"Mortimer, Gary"
~source:"econis"
~subject:"Kinder"
~subject:"Kundenzufriedenheit"
~subject:"Lebensstandard"
~subject:"Online-Handel"
~subject:"Sozialer Indikator"
~subject:"Theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Satisfaction"
Narrow search
Delete all filters
| 15 applied filters
Year of publication
From:
To:
Subject
All
Kinder
Kundenzufriedenheit
Lebensstandard
Online-Handel
Sozialer Indikator
Theory
Beziehungsmarketing
11
Consumer behaviour
11
Customer satisfaction
11
Konsumentenverhalten
11
Relationship marketing
11
Dienstleistungsqualität
7
Service quality
7
Einzelhandel
6
Retail trade
6
Brand image
4
Brand management
4
Markenführung
4
Markenimage
4
Satisfaction
4
Beschwerdemanagement
2
Co-creation
2
Complaint management
2
Confidence
2
Customer experience
2
Customer journey
2
Customer loyalty
2
Customer retention
2
Customer service
2
Ethiopia
2
Gender
2
Geschlecht
2
Kundenbindung
2
Kundenservice
2
Online retailing
2
Retail
2
Trust
2
Vertrauen
2
Äthiopien
2
Airline
1
Airlines
1
Arbeitsverhalten
1
Armut
1
Brand
1
more ...
less ...
Online availability
All
Undetermined
12
Type of publication
All
Article
12
Type of publication (narrower categories)
All
Article in journal
12
Aufsatz in Zeitschrift
12
Language
All
English
12
Author
All
Alamanos, Eleftherios
Molinillo, Sebastian
Mortimer, Gary
Clark, Andrew E.
20
Prentice, Catherine
12
Söderlund, Magnus
12
Chebat, Jean-Charles
8
Frijters, Paul
8
Park, Jungkun
8
Park, Eunil
7
D'Ambrosio, Conchita
6
Lombart, Cindy
6
Oswald, Andrew J.
6
Powdthavee, Nattavudh
6
Shields, Michael
6
Winkelmann, Rainer
6
Balaji, M. S.
5
Easterlin, Richard A.
5
Gustafsson, Anders
5
Khan, Imran
5
Louis, Didier
5
Paul, Justin
5
Barnes, Donald C.
4
Blanchflower, David G.
4
Borges, Adilson
4
Cambra-Fierro, Jesús
4
Gallan, Andrew S.
4
Karande, Kiran
4
Klaus, Philipp
4
Kuppelwieser, Volker
4
Ladhari, Riadh
4
Martin, Drew
4
Poncin, Ingrid
4
Praag, Bernard M. S. van
4
Quach, Sara
4
Sharma, Piyush
4
Aksoy, Lerzan
3
Babin, Barry J.
3
Bala, Pradip Kumar
3
Bang, Nguyen
3
more ...
less ...
Published in...
All
Discussion paper series / IZA
Journal of business research : JBR
Journal of retailing and consumer services
The international journal of bank marketing : IJBM
Working paper
International journal of market research
1
Journal of fashion marketing and management
1
Journal of interactive marketing
1
Service business
1
The international review of retail, distribution and consumer research
1
The journal of services marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
12
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A conceptual framework of the antecedents of customer journey
satisfaction
in omnichannel retailing
Tueanrat, Yanika
;
Papagiannidis, Savvas
;
Alamanos, …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012581885
Saved in:
2
Going on a journey : a review of the customer journey literature
Tueanrat, Yanika
;
Papagiannidis, Savvas
;
Alamanos, …
- In:
Journal of business research : JBR
125
(
2021
),
pp. 336-353
Persistent link: https://www.econbiz.de/10012494106
Saved in:
3
Measuring customer aggression : Scale development and validation
Mortimer, Gary
;
Wang, Shasha
;
Osorio Andrade, María Lucila
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014303231
Saved in:
4
The customer retail app experience : implications for customer loyalty
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169647
Saved in:
5
Responsible and active brand personality : on the relationships with brand experience and key relationship constructs
Japutra, Arnold
;
Molinillo, Sebastian
- In:
Journal of business research : JBR
99
(
2019
),
pp. 464-471
Persistent link: https://www.econbiz.de/10012023686
Saved in:
6
Examining the role of consumer hope in explaining the impact of perceived brand value on customer-brand relationship outcomes in an online retailing environment
Fazal-e-Hasan, Syed
;
Ahmadi, Hormoz
;
Mortimer, Gary
; …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 101-111
Persistent link: https://www.econbiz.de/10011808556
Saved in:
7
Social commerce website design, perceived value and loyalty behavior intentions : the moderating roles of gender, age and frequency of use
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012666047
Saved in:
8
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
9
Influence of customer application experience and value in use on loyalty toward retailers
Japutra, Arnold
;
Utami, Ami Fitri
;
Molinillo, Sebastian
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012434226
Saved in:
10
Does social exclusion influence multiple channel use? : the interconnections with community, happiness, and well-being
Dennis, Charles
;
Alamanos, Eleftherios
;
Papagiannidis, …
- In:
Journal of business research : JBR
69
(
2016
)
3
,
pp. 1061-1070
Persistent link: https://www.econbiz.de/10011440177
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->