//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Economia pubblica : the Italian journal of public economics and law"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~isPartOf:"Working papers / Inter-American Development Bank, Department of Research and Chief Economist"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Public services"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Public services
28
Öffentliche Dienstleistung
28
public services
10
Dienstleistungsqualität
7
Service quality
7
Italien
5
Italy
5
Public sector
5
Öffentlicher Sektor
5
Public administration
4
Öffentliche Verwaltung
4
Bürgerbeteiligung
3
Colombia
3
Corruption
3
Customer satisfaction
3
Gesundheitswesen
3
Health care system
3
Kolumbien
3
Korruption
3
Lean Production
3
Lean production
3
Privatisierung
3
Privatization
3
Public participation
3
Quality management
3
Qualitätsmanagement
3
Theorie
3
Theory
3
Brasilien
2
Brazil
2
Data envelopment analysis
2
Data-Envelopment-Analyse
2
E-Government
2
E-government
2
Kommunale Dienstleistung
2
Lean Management
2
Lean management
2
Local public services
2
Mexico
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Cassia, Fabio
1
Ha, Sung Ho
1
Lee, Min Jung
1
Magno, Francesca
1
Marzo Navarro, Mercedes
1
Pedraja Iglesias, Marta
1
Rivera-Torres, P.
1
more ...
less ...
Published in...
All
Economia pubblica : the Italian journal of public economics and law
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Working papers / Inter-American Development Bank, Department of Research and Chief Economist
Public management review
7
International public management journal
5
International review on public and non-profit marketing
4
International review on public and nonprofit marketing : official publication of the International Association on Public and Nonprofit Marketing
3
Public performance & management review
3
International journal of productivity and quality management : IJPQM
2
International journal of services and operations management
2
International journal of services and standards
2
International journal of services technology and management
2
International journal of services, economics and management
2
Journal of nonprofit & public sector marketing
2
Administrative Sciences : open access journal
1
Cogent business & management
1
Economic analysis : EA
1
Economies : open access journal
1
European journal of marketing : EJM
1
Información comercial española : ICE : revista de economía
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems research : ISR
1
Information technology and management
1
International journal of business and economic sciences applied research : IJBESAR
1
International journal of business and globalisation : IJBG
1
International journal of business information systems : IJBIS
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of leisure and tourism marketing : IJLTM
1
International journal of organizational analysis
1
International journal of public sector management
1
International journal of public sector management : IJPSM
1
International journal of public sector performance management : IJPSPM
1
International journal of quality & reliability management
1
International journal of social economics
1
International journal of technology, policy and management : IJTPM
1
Journal of business research : JBR
1
Journal of economic policy reform
1
Journal of economics and business research
1
Journal of industrial engineering and management : JIEM
1
Journal of information & knowledge management : JIKM
1
Journal of internet commerce
1
Journal of purchasing and supply management
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca
;
Cassia, Fabio
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
Saved in:
2
The effects of nationality of origin on satisfaction: an application for the public service of social housing
Marzo Navarro, Mercedes
;
Pedraja Iglesias, Marta
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
7/8
,
pp. 849-861
Persistent link: https://www.econbiz.de/10008650333
Saved in:
3
Customer service quality improvement in the public sector through the Internet
Ha, Sung Ho
;
Lee, Min Jung
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1161-1176
Persistent link: https://www.econbiz.de/10008824975
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->