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~isPartOf:"Electronic commerce research"
~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"International journal of services, economics and management"
~subject:"Beziehungsmarketing"
~subject:"Electronic Commerce"
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Search: subject:"Mobilfunk"
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Beziehungsmarketing
Electronic Commerce
Mobile communications
61
Mobilkommunikation
61
Consumer behaviour
22
Konsumentenverhalten
22
Mobile Business
21
Mobile business
21
Innovation adoption
14
Innovationsakzeptanz
14
Mobile Anwendung
14
Mobile application
14
Mobile phone
14
Mobiltelefon
14
Dienstleistungsqualität
10
Service quality
10
Data security
9
Datensicherheit
9
Customer satisfaction
8
Electronic Banking
8
Electronic banking
8
Kundenzufriedenheit
8
Relationship marketing
8
Data protection
7
Datenschutz
7
Electronic money
6
Elektronisches Geld
6
Funktechnik
5
Internet
5
Radio engineering
5
E-commerce
4
India
4
Indien
4
customer loyalty
4
Australia
3
Australien
3
Beschwerdemanagement
3
Complaint management
3
Customer service
3
Fuzzy sets
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Article
9
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10
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1
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10
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Affara, Israa B.
1
Akroush, Mamoun N.
1
Bradley, Stephen P.
1
Chong, Han-Xi
1
Chuah, Stephanie Hui-wen
1
Cui, Xuebin
1
Dawood, Shuhd A.
1
Deepika
1
Eugene Cheng-xi Aw
1
Fazli, S. Mohamad
1
Ganesh, Srikanth
1
Hew, Teck-soon
1
Jin, Fei
1
Jin, Huixia
1
Kamble, Aakash Ashok
1
Kambourakis, Georgios
1
Kim, Changsu
1
Lee, Jintae
1
Leong, Lai-ying
1
Lin, Binshan
1
Mann, Nandini
1
Ooi, Keng-boon
1
Rahul, T.
1
Rajak, Binod Kumar
1
Reddy, M. Ravindar
1
Singh, Shashank Vikram Pratap
1
Sumanjeet Singh
1
Walvekar, Shubhangi
1
Yang, Gelan
1
Yang, Qin
1
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Electronic commerce research
International journal of business information systems : IJBIS
International journal of services, economics and management
Journal of retailing and consumer services
22
SpringerLink / Bücher
17
Telecommunications policy : the international journal of digital economy, data sciences and new media
11
Mobile Kommunikation : Wertschöpfung, Technologien, neue Dienste
10
Business process management journal
9
International journal of electronic customer relationship management : IJECRM
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Mobile commerce : Grundlagen, Geschäftsmodelle, Erfolgsfaktoren
7
Cogent business & management
6
International journal of hospitality management
6
Gabler Edition Wissenschaft
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Information systems research : ISR
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
Springer eBook Collection / Business and Economics
5
The journal of services marketing
5
Tourism management : research, policies, practice
5
Asia Pacific journal of marketing and logistics
4
Communications in computer and information science
4
Electronic Business und Mobile Business : Ansätze, Konzepte und Geschäftsmodelle
4
Hamburger Schriften zur Marketingforschung
4
International journal of services and operations management
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of global information management : an official publication of the Information Resources Management Association
4
Mobile Commerce : Gewinnpotenziale einer stillen Revolution ; mit 13 Tabellen
4
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
4
Economics
3
Economics : digitale Ökonomie und struktureller Wandel
3
Erfolgsfaktoren des Mobile Marketing : [Strategien, Konzepte und Instrumente]
3
Gabler Edition Wissenschaft / Markt- und Unternehmensentwicklung
3
Handbook of research on mobile marketing management
3
Innovatives Markenmanagement
3
International journal of contemporary hospitality management
3
International journal of electronic commerce : IJEC
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of networking and virtual organisations : IJNVO
3
International journal of services technology and management
3
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ECONIS (ZBW)
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1
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
2
Unraveling mobile internet behavior through customer segmentation : a latent class analysis
Cui, Xuebin
;
Jin, Fei
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2379-2398
Persistent link: https://www.econbiz.de/10014418170
Saved in:
3
'We' want apology! Tailoring service recovery and self-construal to earn customer forgiveness
Eugene Cheng-xi Aw
;
Chuah, Stephanie Hui-wen
;
Fazli, S. …
- In:
International journal of services, economics and management
13
(
2022
)
3
,
pp. 225-242
Persistent link: https://www.econbiz.de/10013552572
Saved in:
4
A novel trust recommendation model for mobile social network based on user motivation
Yang, Gelan
;
Yang, Qin
;
Jin, Huixia
- In:
Electronic commerce research
21
(
2021
)
3
,
pp. 809-830
Persistent link: https://www.econbiz.de/10012698269
Saved in:
5
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
6
U-business : a taxonomy and growth strategies
Kim, Changsu
;
Lee, Jintae
;
Bradley, Stephen P.
- In:
International journal of business information systems : …
21
(
2016
)
2
,
pp. 221-236
Persistent link: https://www.econbiz.de/10011520296
Saved in:
7
Special issue on advances in security and privacy for future mobile communications : part 2
Kambourakis, Georgios
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011284247
Saved in:
8
Service quality, customer satisfaction and loyalty in the Yemeni mobile service market
Akroush, Mamoun N.
;
Dawood, Shuhd A.
;
Affara, Israa B.
- In:
International journal of services, economics and management
7
(
2015
)
1
,
pp. 53-73
Persistent link: https://www.econbiz.de/10011607179
Saved in:
9
Estimation of customer retention for Indian mobile telecommunicatio sector
Reddy, M. Ravindar
;
Ganesh, Srikanth
;
Rahul, T.
;
Mann, …
- In:
International journal of business information systems : …
16
(
2014
)
3
,
pp. 233-246
Persistent link: https://www.econbiz.de/10010478211
Saved in:
10
The determinants of customer loyalty in Malaysian mobile telecommunication services : a structural analysis
Leong, Lai-ying
;
Hew, Teck-soon
;
Ooi, Keng-boon
;
Lin, …
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 209-235
Persistent link: https://www.econbiz.de/10009675235
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