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~isPartOf:"Electronic government : EG; an international journal"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
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Beziehungsmarketing
Customer satisfaction
Consumer behaviour
321
Konsumentenverhalten
321
Holiday behaviour
167
Kundenzufriedenheit
167
Urlaubsverhalten
167
Dienstleistungsqualität
102
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Han, Heesup
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2
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Nikbin, Davoud
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Qu, Hailin
2
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2
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Electronic government : EG; an international journal
Journal of travel and tourism marketing
Journal of retailing and consumer services
669
Journal of business research : JBR
563
International journal of hospitality management
435
The journal of services marketing
247
The service industries journal
215
Tourism management : research, policies, practice
197
Journal of hospitality marketing & management
184
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
177
International journal of contemporary hospitality management
175
Cogent business & management
139
Journal of the Academy of Marketing Science
137
Psychology & marketing
129
Asia Pacific journal of marketing and logistics
127
Services marketing quarterly
122
Industrial marketing management : the international journal for industrial and high-tech firms
120
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
120
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
114
Journal of service research : JSR
114
Journal of strategic marketing
107
Journal of retailing
104
Service business
102
The journal of product & brand management
102
SpringerLink / Bücher
100
Journal of service management
98
European journal of marketing : EJM
97
Journal of marketing
97
The journal of brand management : an international journal
95
Journal of air transport management
92
Tourism management perspectives : TMP
92
The TQM journal : the international review of organizational improvement
91
The international journal of bank marketing : IJBM
84
International journal of productivity and quality management : IJPQM
79
The international review of retail, distribution and consumer research
79
Marketing intelligence & planning
76
International journal of retail & distribution management
72
Total quality management & business excellence
72
International journal of services and operations management
71
International journal of quality and service sciences
69
Journal of marketing management : MM
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ECONIS (ZBW)
196
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196
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1
Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen
;
Xiong, Wei
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 221-241
Persistent link: https://www.econbiz.de/10014369784
Saved in:
2
Unraveling the difference mechanism of authenticity experience in determining antecedents and consequences of destination loyalty
Fang, Yen-Po
;
Liu, Chih-Hsing
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 849-863
Persistent link: https://www.econbiz.de/10014566336
Saved in:
3
How new technology impacts airport's service quality and behavioral intentions
Hong, Seock-Jin
;
Purtell, Clinton
;
Chung, Jin-young
; …
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 235-251
Persistent link: https://www.econbiz.de/10014513638
Saved in:
4
Will sensory impressions drive the intention to revisit? : an empirical study in the rural tourism
Lu, Wenjing
;
Low Mei Peng
;
Yeong, Wai Mun
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 292-306
Persistent link: https://www.econbiz.de/10014513644
Saved in:
5
What attributes affect customer satisfaction in green restaurants? : an aspect-based sentiment analysis approach
Shahhosseini, Mansour
;
Nasr, Arash Khalili
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 472-490
Persistent link: https://www.econbiz.de/10014513662
Saved in:
6
A patterns perspective of customers' brand experiences with robotics in hospitality
Tung, Vincent Wing Sun
;
Tse, Serene Wai Tsz
- In:
Journal of travel and tourism marketing
40
(
2023
)
1
,
pp. 75-89
Persistent link: https://www.econbiz.de/10014285201
Saved in:
7
Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
4
,
pp. 326-344
Persistent link: https://www.econbiz.de/10014369795
Saved in:
8
How product design affects repurchase intention, eWOM, and museum visit intention : museum mystery boxes in China
Lin, Feng
;
Ryu, Kisang
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 434-451
Persistent link: https://www.econbiz.de/10014369822
Saved in:
9
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
10
Converting idol attachment into place attachment : a study of fan tourists' idol-following travel
Yan, Huili
;
Wei, Yuzhi
;
Xiong, Hao
;
Wang, Luqing
- In:
Journal of travel and tourism marketing
41
(
2024
)
5
,
pp. 775-790
Persistent link: https://www.econbiz.de/10014566311
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