What attributes affect customer satisfaction in green restaurants? : an aspect-based sentiment analysis approach
Year of publication: |
2024
|
---|---|
Authors: | Shahhosseini, Mansour ; Nasr, Arash Khalili |
Published in: |
Journal of travel and tourism marketing. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7306, ZDB-ID 2112951-4. - Vol. 41.2024, 4, p. 472-490
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Subject: | aspect-based sentiment analysis | customer satisfaction | Green Restaurants | online reviews | sustainable consumption | topic modeling | transfer learning | tripAdvisor | user-generated content | Kundenzufriedenheit | Customer satisfaction | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Social Web | Social web |
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