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~isPartOf:"Energy reports"
~isPartOf:"International journal of quality & reliability management"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in book"
~type_genre:"Article in journal"
~type_genre:"Konferenzbeitrag"
~type_genre:"Multi-volume publication"
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Subject
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Dienstleistungsqualität
Quality management
401
Qualitätsmanagement
397
Service quality
113
Theorie
102
Theory
102
Lieferkette
61
Supply chain
61
Customer satisfaction
57
Kundenzufriedenheit
56
Manufacturing industries
56
Industrie
55
Performance measurement
54
Performance-Messung
54
Firm performance
53
Product quality
53
Produktqualität
53
Unternehmenserfolg
53
Instandhaltung
51
Maintenance policy
51
Standardisierung
51
Standardization
51
Lean Production
50
Lean production
50
Lean Management
43
Lean management
43
Business process management
42
Prozessmanagement
42
Fuzzy sets
40
Fuzzy-Set-Theorie
40
Reliability
40
India
35
Indien
35
Multi-criteria analysis
33
Multikriterielle Entscheidungsanalyse
33
Statistical quality control
33
Consumer behaviour
32
Konsumentenverhalten
32
Statistische Qualitätskontrolle
32
AHP approach
31
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Online availability
All
Undetermined
65
Free
1
Type of publication
All
Article
112
Type of publication (narrower categories)
All
Article in book
Article in journal
Konferenzbeitrag
Multi-volume publication
Aufsatz in Zeitschrift
112
Case study
2
Fallstudie
2
Conference paper
1
Language
All
English
112
Author
All
Malik, Shahab Alam
3
Abdullah, Firdaus
2
Ahmad Jusoh
2
Bamford, David
2
Dabestani, Reza
2
Etemad-Sajadi, Reza
2
Fatima, Johra Kayeser
2
Husain, Khalid Sami
2
Izogo, Ernest Emeka
2
Kee, Fong Tat
2
Kumar, Mukesh
2
Mastrogiacomo, Luca
2
Mutum, Dilip S.
2
Myint Moe Chit
2
Prybutok, Victor R.
2
Qin, Hong
2
Saljoughian, Mohammad
2
Shabbir, Asma
2
Shahin, Arash
2
Sik, Sumaedi
2
Subashini Ramakrishnan
2
Wong, Meng Seng
2
Abdulhabib, Abdulla Awadh
1
AbouRokbah, Safinaz
1
Abu-Daabes, Ajayeb Salama
1
Abu-El Samen, Amjad A.
1
Abu-Lail, Bayan N.
1
Adhikari, Arnab
1
Adot, Esther
1
Aggarwal, Vaibhav
1
Aghamiri, Seyed Ali
1
Ahlawat, Pardeep
1
Akhmedova, Anna
1
Akroush, Mamoun N.
1
Al Kuwaiti, Ibrahim A.
1
Al-Ajlouni, Mohammed Iqbal
1
Alarifi, Areej Abdulrahman
1
Alexiadou, Chrysi
1
Ali, Faizan
1
Alizadeh, Somayeh
1
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Published in...
All
Energy reports
International journal of quality & reliability management
International journal of hospitality management
401
Journal of retailing and consumer services
243
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
Journal of business research : JBR
170
International journal of contemporary hospitality management
161
The journal of services marketing
149
The service industries journal
148
Journal of hospitality marketing & management
137
Journal of air transport management
136
Tourism management : research, policies, practice
115
International journal of productivity and quality management : IJPQM
104
Cogent business & management
103
Health care management review : HCM review
102
International journal of services and operations management
102
The TQM journal : the international review of organizational improvement
97
Journal of service management
94
Total quality management & business excellence
93
Quality management journal : QMJ
92
Services marketing quarterly
80
International journal of services, economics and management
75
Journal of service research : JSR
73
Service business
70
International journal of quality and service sciences
67
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Journal of travel and tourism marketing
59
Auditing : a journal of practice & theory
58
Industrial marketing management : the international journal for industrial and high-tech firms
58
Journal of health organization and management
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Journal of service research
46
Managing service quality : MSQ ; an international journal
45
Public management review
42
Asia Pacific journal of marketing and logistics
41
International journal of services and operations management : IJSOM
41
The international journal of bank marketing : IJBM
39
Journal of the Academy of Marketing Science
38
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
36
Journal of strategic marketing
36
Tourism management perspectives : TMP
35
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ECONIS (ZBW)
112
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112
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1
The influence of service innovation on police performance : an empirical investigation
Alnuaimi, Sultan Bin Abdulla
;
Abdulhabib, Abdulla Awadh
- In:
International journal of quality & reliability management
40
(
2023
)
8
,
pp. 1999-2018
Persistent link: https://www.econbiz.de/10014332212
Saved in:
2
Adopting quality
management
(QM) principles in managing facilities
management
service delivery
Myeda, Nik Elyna
;
Chua, Shirley Jin Lin
;
Nur Syafiqatul …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2393-2419
Persistent link: https://www.econbiz.de/10014470788
Saved in:
3
Quality 4.0: leveraging Industry 4.0 technologies to improve quality
management
practices : a systematic review
Saihi, Afef
;
Awad, Mahmoud
;
Ben-Daya, Mohamed
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 628-650
Persistent link: https://www.econbiz.de/10013535718
Saved in:
4
Assessing the uptake of Industry 4.0 technologies : barriers to their adoption and impact on quality
management
aspects
Laskurain-Iturbe, Iker
;
Arana-Landin, German
; …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2420-2442
Persistent link: https://www.econbiz.de/10014470789
Saved in:
5
Quality 4.0 : big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews
Amat-Lefort, Natalia
;
Barravecchia, Federico
; …
- In:
International journal of quality & reliability management
40
(
2023
)
4
,
pp. 990-1008
Persistent link: https://www.econbiz.de/10014267152
Saved in:
6
Quality objectives in
management
systems : their attributes, establishment and motivational function
Bugdol, Marek
;
Jedynak, Piotr
- In:
International journal of quality & reliability management
39
(
2022
)
1
,
pp. 115-136
Persistent link: https://www.econbiz.de/10013169319
Saved in:
7
Impact of quality
management
practices on performance stimulating growth : empirical evidence from Indian IT enabled service SMEs
Basu, Rana
;
Bhola, Prabha
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1179-1201
Persistent link: https://www.econbiz.de/10011606503
Saved in:
8
Outcome of quality
management
practices : differences among public and private, manufacturing and service, SME and large organisations
Eriksson, Henrik
- In:
International journal of quality & reliability management
33
(
2016
)
9
,
pp. 1394-1405
Persistent link: https://www.econbiz.de/10011607166
Saved in:
9
An in-depth investigation on quality
management
practices in China
Niu, Run H.
;
Fan, Ying
- In:
International journal of quality & reliability management
32
(
2015
)
7
,
pp. 736-753
Persistent link: https://www.econbiz.de/10011442186
Saved in:
10
Implementing of quality
management
system based on ISO9001:2008 and its effects on customer satisfaction case study : kitchen worktops factory
Nabavi, Vahid
;
Azizi, Majid
;
Faezipour, Mehdi
- In:
International journal of quality & reliability management
31
(
2014
)
8
,
pp. 921-937
Persistent link: https://www.econbiz.de/10010413632
Saved in:
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