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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"Service business"
~subject:"Artificial neural network"
~subject:"Consumer behaviour"
~subject:"Service-Dominant Logic"
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Search: subject_exact:"Customer value"
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Artificial neural network
Consumer behaviour
Service-Dominant Logic
Customer value
124
Kundenwert
124
Beziehungsmarketing
74
Relationship marketing
74
Betriebliche Wertschöpfung
59
Value creation
59
Lieferantenmanagement
41
Supplier relationship management
41
B-to-B-Marketing
39
Business-to-business marketing
39
Customer integration
27
Kundenintegration
27
Konsumentenverhalten
26
Marketing management
19
Marketingmanagement
19
Value co-creation
19
Dienstleistungsqualität
14
Service quality
14
Customer satisfaction
13
Kundenzufriedenheit
13
Service-dominant logic
13
Selling
11
Verkauf
11
Marketing theory
8
Marketingtheorie
8
Value-based selling
8
Brand management
7
Business network
7
Innovation
7
Markenführung
7
Unternehmensnetzwerk
7
Value
7
Innovation management
6
Innovationsmanagement
6
Value in use
6
Brand image
5
Bundling strategy
5
Customer value proposition
5
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Online availability
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Undetermined
23
Free
1
Type of publication
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Article
39
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Article in journal
39
Aufsatz in Zeitschrift
39
Case study
2
Fallstudie
2
Language
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English
39
Author
All
Aarikka-Stenroos, Leena
2
Andrews, Lynda
2
Jaakkola, Elina
2
Kleinaltenkamp, Michael
2
Prohl-Schwenke, Katharina
2
Sweeney, Jillian C.
2
Zabkar, Vesna
2
Akter, Shahriar
1
Alexander, Matthew
1
Allwood, Jens
1
Anker, Thomas Boysen
1
Arlanagic-Kalajdzic, Maja
1
Arslanagic-Kalajdzic, Maja
1
Barrios, Andrés
1
Baumann, Jasmin
1
Blocker, Christopher P.
1
Bolton, Ruth N.
1
Breidbach, Christoph F.
1
Cadeaux, Jack
1
Castañeda, J. Alberto
1
Corsaro, Daniela
1
Danaher, Tracey S.
1
Drennan, Judy
1
Eggert, Andreas
1
Ekinci, Yeliz
1
Ekman, Peter
1
Françoise, Simon
1
Frow, Pennie
1
Frías Jamilena, Dolores María
1
Frías, Dolores M.
1
Golik Klanac, Nataša
1
Gruen, Thomas W.
1
Grönroos, Christian
1
Guo, Lin
1
Gupta, Sumeet
1
Gustafsson, Anders
1
Haas, Alexander
1
Hani, Umme
1
He, Jiaxun
1
Huang, Haiyang
1
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Published in...
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European journal of marketing : EJM
Industrial marketing management : the international journal for industrial and high-tech firms
Journal of service research : JSR
Service business
Journal of business research : JBR
39
Journal of retailing and consumer services
37
International journal of hospitality management
17
Marketing theory
11
The journal of product & brand management
10
Journal of the Academy of Marketing Science
9
The service industries journal
9
Cogent business & management
8
International journal of contemporary hospitality management
8
Journal of service management
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Tourism management : research, policies, practice
7
Journal of hospitality and tourism insights
6
Journal of marketing management : MM
6
Journal of service theory and practice : JSTP
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Technological forecasting & social change : an international journal
6
The journal of services marketing
6
Asia Pacific journal of marketing and logistics
5
Business horizons
5
International journal of consumer studies
5
Journal of business economics and management
5
Journal of customer behaviour
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing
5
Journal of marketing analytics : JMA
5
Journal of marketing research : JMR
5
Journal of travel and tourism marketing
5
The TQM journal : the international review of organizational improvement
5
The journal of brand management : an international journal
5
The journal of business & industrial marketing
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Australasian marketing journal
4
Gabler Edition Wissenschaft
4
Handbook of research on customer equity in marketing
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
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ECONIS (ZBW)
39
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
How do firms capture value in a full-scene smart service? : effectiveness of value proposition and co-creation capabilities
Zhang, Hong
;
Wang, Weina
;
Gupta, Sumeet
- In:
Industrial marketing management : the international …
112
(
2023
),
pp. 128-144
Persistent link: https://www.econbiz.de/10014334314
Saved in:
3
What drives the implementation of customer success management? : antecedents of customer success management from suppliers' and customers' perspectives
Kleinaltenkamp, Michael
;
Prohl-Schwenke, Katharina
; …
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 338-350
Persistent link: https://www.econbiz.de/10013259095
Saved in:
4
Revisiting business relationship quality in subsistence marketplaces
Hani, Umme
;
Akter, Shahriar
;
Wickramasinghe, Ananda
; …
- In:
Industrial marketing management : the international …
106
(
2022
),
pp. 197-218
Persistent link: https://www.econbiz.de/10014226499
Saved in:
5
How business customers judge customer success management
Prohl-Schwenke, Katharina
;
Kleinaltenkamp, Michael
- In:
Industrial marketing management : the international …
96
(
2021
),
pp. 197-212
Persistent link: https://www.econbiz.de/10013194573
Saved in:
6
Customer referencing as business actor engagement behavior : creating value in and beyond triadic settings
Jaakkola, Elina
;
Aarikka-Stenroos, Leena
- In:
Industrial marketing management : the international …
80
(
2019
),
pp. 27-42
Persistent link: https://www.econbiz.de/10012064323
Saved in:
7
Customer participation in knowledge intensive business services : perceived value outcomes from a dyadic perspective
Mustak, Mekhail
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 76-87
Persistent link: https://www.econbiz.de/10012026155
Saved in:
8
Conceptualizing and communicating value in business markets : from value in exchange to value in use
Eggert, Andreas
;
Ulaga, Wolfgang
;
Frow, Pennie
;
Payne, …
- In:
Industrial marketing management : the international …
69
(
2018
),
pp. 80-90
Persistent link: https://www.econbiz.de/10011822306
Saved in:
9
Influence of interfirm brand values congruence on relationship qualities in B2B contexts
He, Jiaxun
;
Huang, Haiyang
;
Wu, Wanying
- In:
Industrial marketing management : the international …
72
(
2018
),
pp. 161-173
Persistent link: https://www.econbiz.de/10011887323
Saved in:
10
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
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