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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of marketing"
~isPartOf:"Service business"
~subject:"Kundenwert"
~subject:"Value creation"
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Search: subject_exact:"Customer value"
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Kundenwert
Value creation
Customer value
57
Beziehungsmarketing
28
Relationship marketing
28
Consumer behaviour
16
Konsumentenverhalten
16
Betriebliche Wertschöpfung
14
Customer integration
11
Kundenintegration
11
Customer satisfaction
9
Kundenzufriedenheit
9
Dienstleistungsqualität
8
Service quality
8
B-to-B-Marketing
7
Business-to-business marketing
7
Portfolio selection
7
Portfolio-Management
7
Lieferantenmanagement
6
Supplier relationship management
6
Viral marketing
6
Virales Marketing
6
customer lifetime value
6
Brand management
5
Markenführung
5
Market segmentation
5
Marketing management
5
Marketing theory
5
Marketingmanagement
5
Marketingtheorie
5
Marktsegmentierung
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Brand image
4
Markenimage
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Service-Dominant Logic
4
Service-dominant logic
4
USA
4
United States
4
Customer participation
3
Customer service
3
Dienstleistungsmarketing
3
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Kumar, V.
7
Bolton, Ruth N.
4
Hutt, Michael D.
4
Skiera, Bernd
4
Tarasi, Crina O.
4
Walker, Beth A.
4
Andrews, Lynda
2
Billett, Matthew T.
2
Le Nguyen Hau
2
Leone, Robert P.
2
Neslin, Scott A.
2
Petersen, J. Andrew
2
Selnes, Fred
2
Wiesel, Thorsten
2
Abu Bakar Sade
1
Ahonen, Toni
1
Anker, Thomas Boysen
1
Ballings, Michel
1
Bermes, Manuel
1
Bouchet, Patrick
1
Castañeda, J. Alberto
1
Chang, Chun-Wei
1
Chatzipanagiotou, Kalliopi C.
1
Chen, Ja-Shen
1
Cheng, Vincent
1
Cova, Bernard
1
Drennan, Judy
1
Eggert, Andreas
1
Ekinci, Yeliz
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Evanschitzky, Heiner
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Fader, Peter
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Fornell, Claes
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Françoise, Simon
1
Frías Jamilena, Dolores María
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Frías, Dolores M.
1
Garnefeld, Ina
1
Golik Klanac, Nataša
1
Gounaris, Spiros
1
Grönroos, Christian
1
Haenlein, Michael
1
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European journal of marketing : EJM
International journal of services and operations management
Journal of marketing
Service business
Journal of business research : JBR
88
Industrial marketing management : the international journal for industrial and high-tech firms
86
Journal of retailing and consumer services
47
SpringerLink / Bücher
35
International journal of hospitality management
31
The service industries journal
28
The journal of business & industrial marketing
26
Journal of the Academy of Marketing Science
24
Journal of marketing management : MM
18
Marketing theory
18
Journal of service research : JSR
17
Journal of strategic marketing
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
The journal of services marketing
17
Gabler Edition Wissenschaft
16
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Handbook of research on customer equity in marketing
14
Journal of creating value
14
Journal of marketing research : JMR
14
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Creating and managing superior customer value
11
Harvard business review : HBR
11
Innovation in pricing : contemporary theories and best practices
11
Journal of marketing analytics : JMA
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
International journal of electronic customer relationship management : IJECRM
10
Springer eBook Collection / Business and Economics
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Cogent business & management
9
European management journal
9
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ECONIS (ZBW)
57
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57
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
3
How physical stores enhance customer value : the importance of product inspection depth
Zhang, Jonathan Z.
;
Chang, Chun-Wei
;
Neslin, Scott A.
- In:
Journal of marketing
86
(
2022
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10013258823
Saved in:
4
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
5
Revealing customer dominant logic in healthcare services
Seppänen, Kaisa
;
Huiskonen, Janne
;
Koivuniemi, Jouni
; …
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
Saved in:
6
Creating enduring customer value
Kumar, V.
;
Reinartz, Werner J.
- In:
Journal of marketing
80
(
2016
)
6
,
pp. 36-68
Persistent link: https://www.econbiz.de/10011621576
Saved in:
7
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
8
The role of marketer-generated content in customer engagement marketing
Meire, Matthijs
;
Hewett, Kelly
;
Ballings, Michel
;
Kumar, V.
- In:
Journal of marketing
83
(
2019
)
6
,
pp. 21-42
Persistent link: https://www.econbiz.de/10012176245
Saved in:
9
Examining the service value chain of hypermarket retail brand value in Malaysia
Hasliza Hassan
;
Muhammad Sabbir Rahman
;
Abu Bakar Sade
- In:
International journal of services and operations management
34
(
2019
)
3
,
pp. 405-420
Persistent link: https://www.econbiz.de/10012159145
Saved in:
10
Framing transformation dynamics towards service-orientation : alternative trajectories of B2B relations
Lappalainen, Inka
;
Valjakke, Tiina
;
Ahonen, Toni
; …
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 131-157
Persistent link: https://www.econbiz.de/10012008950
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