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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Service business"
~isPartOf:"The service industries journal"
~subject:"Kundenzufriedenheit"
~subject:"Service-dominant logic"
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Search: subject_exact:"Customer value"
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Kundenzufriedenheit
Service-dominant logic
Customer value
54
Kundenwert
54
Beziehungsmarketing
25
Relationship marketing
25
Betriebliche Wertschöpfung
21
Value creation
21
Dienstleistungsqualität
18
Service quality
18
Consumer behaviour
17
Konsumentenverhalten
17
Customer satisfaction
13
Customer integration
11
Kundenintegration
11
Service-Dominant Logic
7
Taiwan
6
Brand management
5
Markenführung
5
Marketing management
5
Marketingmanagement
5
perceived value
5
value co-creation
5
Dienstleistungssektor
4
Gastronomie
4
Marketing theory
4
Marketingtheorie
4
Online retailing
4
Online-Handel
4
Restaurant industry
4
Service industry
4
Structural equation model
4
Strukturgleichungsmodell
4
Value co-creation
4
Willingness to pay
4
Zahlungsbereitschaftsanalyse
4
service-dominant logic
4
Brand image
3
Customer participation
3
Customer service
3
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Undetermined
9
Free
1
Type of publication
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Article
17
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Article in journal
17
Aufsatz in Zeitschrift
17
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English
17
Author
All
Frías Jamilena, Dolores María
2
Le Nguyen Hau
2
Pham Ngoc Thuy
2
Polo Peña, Ana Isabel
2
Rodríguez Molina, Miguel Ángel
2
Amirtha, Raman
1
Anker, Thomas Boysen
1
Baek, Wooyeul
1
Byon, Kevin K.
1
Canter, Deborah D.
1
Chatzipanagiotou, Kalliopi C.
1
Chen, Ja-Shen
1
Cheng, Cheng-Feng
1
Chuah, Stephanie Hui-wen
1
Edvardsson, Bo
1
Eugene Cheng-xi Aw
1
Evangelista, Felicitas
1
Gounaris, Spiros
1
Grönroos, Christian
1
Hallikas, Jukka
1
Horbel, Chris
1
Huang, Tseng-Lung
1
Ishizuka, Chikako
1
Janupiboon, Thanyamai P.
1
Kamalanon, Piyanoot
1
Kim, Kyungyeol
1
Kim, Wansoo
1
Kishi, Yasuyuki
1
Kuo-Che, Tseng
1
Mikkonen, Karri
1
Moutinho, Luiz
1
Ok, Chihyung
1
Ong, Beng Soo
1
Popp, Bastian
1
Pynnönen, Mikko
1
Ritala, Paavo
1
Sivakumar, V. J.
1
Sparks, Leigh
1
Tronvoll, Bård
1
Vassilikopoulou, Aikaterini
1
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Published in...
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European journal of marketing : EJM
Journal of hospitality marketing & management
Service business
The service industries journal
International journal of hospitality management
18
Journal of retailing and consumer services
17
Journal of business research : JBR
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
The journal of services marketing
10
Marketing theory
9
International journal of contemporary hospitality management
7
Journal of service research : JSR
7
The TQM journal : the international review of organizational improvement
7
Tourism management : research, policies, practice
7
Journal of the Academy of Marketing Science
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of services and operations management
5
Journal of marketing management : MM
5
Cogent business & management
4
Journal of business-to-business marketing
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of service management
4
Journal of service theory and practice : JSTP
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of vacation marketing
4
Australasian marketing journal
3
European Sport management quarterly : ESMQ
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of leisure and tourism marketing : IJLTM
3
Journal of air transport management
3
Journal of hospitality and tourism insights
3
Management decision : MD
3
Marketing : ZFP ; journal of research and management
3
AMS review : official publication of the Academy of Marketing Science
2
Electronic commerce research
2
European journal of marketing
2
Expert journal of marketing
2
International journal of consumer studies
2
International journal of electronic commerce : IJEC
2
International journal of market research
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
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ECONIS (ZBW)
17
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen
;
Eugene Cheng-xi Aw
;
Cheng, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
Saved in:
3
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
4
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
5
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
6
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
7
Attitudes, perceptions, and responses of purchasers versus subscribers-only for daily deals on hospitality products
Ong, Beng Soo
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 180-201
Persistent link: https://www.econbiz.de/10010526367
Saved in:
8
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
9
The effects of perceived value on loyalty : the moderating effect of market orientation adoption
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
Service business
11
(
2017
)
1
,
pp. 93-116
Persistent link: https://www.econbiz.de/10011722452
Saved in:
10
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
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