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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"Service business"
~subject:"Artificial neural network"
~subject:"Consumer behaviour"
~subject:"Service-Dominant Logic"
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Search: subject_exact:"Customer value"
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Artificial neural network
Consumer behaviour
Service-Dominant Logic
Customer value
39
Kundenwert
39
Beziehungsmarketing
24
Relationship marketing
24
Konsumentenverhalten
14
Betriebliche Wertschöpfung
13
Value creation
13
Customer integration
10
Customer satisfaction
10
Dienstleistungsqualität
10
Kundenintegration
10
Kundenzufriedenheit
10
Service quality
10
Marketing management
5
Marketingmanagement
5
Service-dominant logic
4
Brand management
3
Customer participation
3
Dienstleistung
3
Dienstleistungsmarketing
3
Lieferantenmanagement
3
Markenführung
3
Marketing theory
3
Marketingtheorie
3
Services
3
Services marketing
3
Social Web
3
Social web
3
Supplier relationship management
3
Viral marketing
3
Virales Marketing
3
value creation
3
Brand image
2
Confidence
2
Dienstleistungssektor
2
Markenimage
2
Online retailing
2
Online-Handel
2
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2
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2
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English
18
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All
Andrews, Lynda
2
Sweeney, Jillian C.
2
Alexander, Matthew
1
Anker, Thomas Boysen
1
Barrios, Andrés
1
Blocker, Christopher P.
1
Bolton, Ruth N.
1
Castañeda, J. Alberto
1
Danaher, Tracey S.
1
Drennan, Judy
1
Ekinci, Yeliz
1
Françoise, Simon
1
Frías Jamilena, Dolores María
1
Frías, Dolores M.
1
Golik Klanac, Nataša
1
Gruen, Thomas W.
1
Grönroos, Christian
1
Guo, Lin
1
Gustafsson, Anders
1
Huang, Tseng-Lung
1
Ishizuka, Chikako
1
Jaakkola, Elina
1
Jeng, Mei-Yuan
1
Kishi, Yasuyuki
1
Kuo-Che, Tseng
1
Lotz, Sherry L.
1
McColl-Kennedy, Janet R.
1
Moutinho, Luiz
1
Ng, Sylvia C.
1
Ou, Yi-chun
1
Persson, Andreas
1
Plewa, Carolin
1
Polo Peña, Ana Isabel
1
Rodríguez Molina, Miguel Ángel
1
Russell-Bennett, Rebekah
1
Sabiote, Carmen M.
1
Sparks, Leigh
1
Tang, Chuanyi
1
Tarasi, Crina O.
1
Uray, Nimet
1
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European journal of marketing : EJM
Journal of service research : JSR
Service business
Journal of business research : JBR
39
Journal of retailing and consumer services
37
Industrial marketing management : the international journal for industrial and high-tech firms
21
International journal of hospitality management
17
Marketing theory
11
The journal of product & brand management
10
Journal of the Academy of Marketing Science
9
The service industries journal
9
Cogent business & management
8
International journal of contemporary hospitality management
8
Journal of service management
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Tourism management : research, policies, practice
7
Journal of hospitality and tourism insights
6
Journal of marketing management : MM
6
Journal of service theory and practice : JSTP
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Technological forecasting & social change : an international journal
6
The journal of services marketing
6
Asia Pacific journal of marketing and logistics
5
Business horizons
5
International journal of consumer studies
5
Journal of business economics and management
5
Journal of customer behaviour
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing
5
Journal of marketing analytics : JMA
5
Journal of marketing research : JMR
5
Journal of travel and tourism marketing
5
The TQM journal : the international review of organizational improvement
5
The journal of brand management : an international journal
5
The journal of business & industrial marketing
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Australasian marketing journal
4
Gabler Edition Wissenschaft
4
Handbook of research on customer equity in marketing
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
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18
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
3
The effects of perceived value on loyalty : the moderating effect of market orientation adoption
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
Service business
11
(
2017
)
1
,
pp. 93-116
Persistent link: https://www.econbiz.de/10011722452
Saved in:
4
The role of perceived control in customer value cocreation and service recovery evaluation
Guo, Lin
;
Lotz, Sherry L.
;
Tang, Chuanyi
;
Gruen, Thomas W.
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 39-56
Persistent link: https://www.econbiz.de/10011433138
Saved in:
5
Professional service providers' resource integration styles (PRO-RIS) : facilitating customer experiences
Ng, Sylvia C.
;
Plewa, Carolin
;
Sweeney, Jillian C.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 380-395
Persistent link: https://www.econbiz.de/10011606695
Saved in:
6
The effect of consumer values on the brand position of green restaurants by means-end chain and laddering interviews
Jeng, Mei-Yuan
;
Yeh, Tsu-Ming
- In:
Service business
10
(
2016
)
1
,
pp. 223-238
Persistent link: https://www.econbiz.de/10011722235
Saved in:
7
A relational approach to direct mail consumption : the perspective of engagement regimes
Françoise, Simon
;
Andrews, Lynda
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1527-1562
Persistent link: https://www.econbiz.de/10011409448
Saved in:
8
Consumer dominant value creation : a theoretical response to the recent call for a consumer dominant logic for marketing
Anker, Thomas Boysen
;
Sparks, Leigh
;
Moutinho, Luiz
; …
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 532-560
Persistent link: https://www.econbiz.de/10011309583
Saved in:
9
Customer effort in value cocreation activities : improving quality of life and behavioral intentions of health care customers
Sweeney, Jillian C.
;
Danaher, Tracey S.
; …
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 318-335
Persistent link: https://www.econbiz.de/10011336505
Saved in:
10
The transformative value of a service experience
Blocker, Christopher P.
;
Barrios, Andrés
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 265-283
Persistent link: https://www.econbiz.de/10011336512
Saved in:
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