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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Service business"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
~subject:"Service-Dominant Logic"
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Search: subject_exact:"Customer value"
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Beziehungsmarketing
Consumer behaviour
Service-Dominant Logic
Customer value
31
Kundenwert
31
Relationship marketing
18
Konsumentenverhalten
14
Betriebliche Wertschöpfung
10
Customer satisfaction
10
Kundenzufriedenheit
10
Value creation
10
Dienstleistungsqualität
9
Service quality
9
Customer integration
7
Kundenintegration
7
Marketing management
5
Marketingmanagement
5
Brand management
4
Customer participation
4
Markenführung
4
Service-dominant logic
4
Quality management
3
Qualitätsmanagement
3
Brand image
2
Co-creation
2
Cost management
2
Customer lifetime value
2
Dienstleistungsmarketing
2
Ethiopia
2
Gastronomie
2
Internet marketing
2
Kostenmanagement
2
Markenimage
2
Marketing theory
2
Marketingtheorie
2
Online retailing
2
Online-Handel
2
Online-Marketing
2
Productivity
2
Produktivität
2
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Al Haj Eid, Mohammad Badi’
2
Andrews, Lynda
2
Dandis, Ala' Omar
2
Le Nguyen Hau
2
Anker, Thomas Boysen
1
Cassia, Fabio
1
Castañeda, J. Alberto
1
Chen, Ja-Shen
1
Cheng, Vincent
1
Cobelli, Nicola
1
Coelho, Arnaldo
1
Drennan, Judy
1
Ekinci, Yeliz
1
Françoise, Simon
1
Frías Jamilena, Dolores María
1
Frías, Dolores M.
1
Gill, Liz
1
Golik Klanac, Nataša
1
Griffin, Denis
1
Grönroos, Christian
1
Hong, Soon Goo
1
Huang, Tseng-Lung
1
Hur, Won-moo
1
Hyun Kyung Kim
1
Ishizuka, Chikako
1
Janupiboon, Thanyamai P.
1
Jeng, Mei-Yuan
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Kamalanon, Piyanoot
1
Kim, Hanna
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Kishi, Yasuyuki
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Kuo-Che, Tseng
1
Lilja, Johan
1
Loh, Wilson
1
Lok, Peter
1
Mai Thi My‑Quyen
1
Marcos, Anabela Maria Bello de Figueiredo
1
Moutinho, Luiz
1
Ni, Arnt Kyawt
1
Palma, Freida C.
1
Persson, Andreas
1
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European journal of marketing : EJM
Service business
The TQM journal : the international review of organizational improvement
Journal of business research : JBR
68
Industrial marketing management : the international journal for industrial and high-tech firms
55
Journal of retailing and consumer services
42
International journal of hospitality management
24
Journal of the Academy of Marketing Science
19
SpringerLink / Bücher
19
International journal of contemporary hospitality management
15
Journal of service research : JSR
15
Journal of strategic marketing
15
The service industries journal
15
Handbook of research on customer equity in marketing
14
Journal of marketing
14
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
14
The journal of business & industrial marketing
14
The journal of services marketing
14
Gabler Edition Wissenschaft
13
Journal of creating value
13
Marketing theory
13
The journal of product & brand management
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Journal of service management
12
Journal of marketing research : JMR
11
Tourism management : research, policies, practice
11
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of marketing management : MM
10
Technological forecasting & social change : an international journal
10
Business horizons
9
Cogent business & management
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
European management journal
7
International journal of electronic customer relationship management : IJECRM
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of marketing analytics : JMA
7
Management decision : MD
7
Springer eBook Collection / Business and Economics
7
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ECONIS (ZBW)
24
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
Customer lifetime value : the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants
Dandis, Ala' Omar
;
Al Haj Eid, Mohammad Badi’
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2526-2546
Persistent link: https://www.econbiz.de/10014458533
Saved in:
3
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
4
Incorporating customer profitability analysis into quality management systems
Sedevich-Fons, Leonardo
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1506-1526
Persistent link: https://www.econbiz.de/10014320876
Saved in:
5
Understanding customers hospital experience and value co-creation behavior
Samsa, Çağlar
;
Yüce, Alpaslan
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1860-1876
Persistent link: https://www.econbiz.de/10014320955
Saved in:
6
Service quality, customer satisfaction and customer value : holistic determinants of loyalty and word-of-mouth in services
Marcos, Anabela Maria Bello de Figueiredo
;
Coelho, Arnaldo
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 957-978
Persistent link: https://www.econbiz.de/10013537675
Saved in:
7
Customer lifetime value : investigating the factors affecting attitudinal and behavioural brand loyalty
Dandis, Ala' Omar
;
Al Haj Eid, Mohammad Badi’
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 476-493
Persistent link: https://www.econbiz.de/10013338048
Saved in:
8
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
9
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
10
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
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