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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Service business"
~isPartOf:"The journal of services marketing"
~isPartOf:"The service industries journal"
~subject:"Marketing theory"
~subject:"Online retailing"
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Search: subject_exact:"Customer value"
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Marketing theory
Online retailing
Customer value
68
Kundenwert
67
Beziehungsmarketing
38
Relationship marketing
38
Betriebliche Wertschöpfung
33
Value creation
33
Dienstleistungsqualität
21
Service quality
21
Customer integration
20
Kundenintegration
20
Consumer behaviour
18
Customer satisfaction
18
Konsumentenverhalten
18
Kundenzufriedenheit
18
Service-Dominant Logic
10
Service-dominant logic
10
Value co-creation
8
Customer service
6
Dienstleistungssektor
6
Kundenservice
6
Service industry
6
Taiwan
6
Brand management
5
Customer participation
5
Markenführung
5
Marketing management
5
Marketingmanagement
5
Marketingtheorie
5
Online-Handel
5
Structural equation model
5
Strukturgleichungsmodell
5
perceived value
5
value co-creation
5
Co-creation
4
Dienstleistung
4
Lieferantenmanagement
4
Services
4
Supplier relationship management
4
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10
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Ahn, Kwanghoon
1
Amirtha, Raman
1
Anker, Thomas Boysen
1
Baek, Wooyeul
1
Byon, Kevin K.
1
Castañeda, J. Alberto
1
Cervera-Taulet, Amparo
1
Chen, Ja-Shen
1
Chung, Namho
1
Frías, Dolores M.
1
Grönroos, Christian
1
Horbel, Chris
1
Iniesta-Bonillo, M. Angeles
1
Ishizuka, Chikako
1
Janupiboon, Thanyamai P.
1
Kamalanon, Piyanoot
1
Kim, Kyungyeol
1
Kim, Young
1
Kishi, Yasuyuki
1
Kuo-Che, Tseng
1
Lee, Jong-Won
1
Lee, Yong-Ki
1
Moutinho, Luiz
1
Plé, Loïc
1
Popp, Bastian
1
Sabiote, Carmen M.
1
Sivakumar, V. J.
1
Sparks, Leigh
1
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European journal of marketing : EJM
Service business
The journal of services marketing
The service industries journal
Journal of business research : JBR
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of retailing and consumer services
4
Marketing theory
4
SpringerLink / Bücher
4
Electronic commerce research
3
International journal of electronic commerce : IJEC
3
Journal of the Academy of Marketing Science
3
Tourism management : research, policies, practice
3
AMS review : official publication of the Academy of Marketing Science
2
Developments in marketing science: Proceedings of the Academy of Marketing Science
2
Innovationen für das Industriegütermarketing : Festschrift für Professor Dr. Dr. h. c. Klaus Backhaus zum 60. Geburtstag
2
International journal of hospitality management
2
International journal of retail & distribution management
2
Journal of business economics and management
2
Journal of business market management : JBM
2
Journal of business-to-business marketing
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of marketing
2
Journal of service theory and practice : JSTP
2
Management decision : MD
2
Technological forecasting & social change : an international journal
2
The journal of consumer marketing
2
Asian journal of business and accounting : AJBA
1
Australasian marketing journal
1
Business horizons
1
Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
1
Direct marketing : an international journal
1
Essentials of Marketing
1
European Sport management quarterly : ESMQ
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
European management journal
1
Gabler Edition Wissenschaft / Schriftenreihe des Instituts für Marktorientierte Unternehmensführung (IMU), Universität Mannheim
1
Handbook of marketing decision models
1
Indian journal of economics & business : IJEB
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
3
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
4
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
5
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
6
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
7
When social media met commerce : a model of perceived customer value in group-buying
Lee, Yong-Ki
;
Kim, Young
;
Chung, Namho
;
Ahn, Kwanghoon
; …
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 398-410
Persistent link: https://www.econbiz.de/10011615461
Saved in:
8
Consumer dominant value creation : a theoretical response to the recent call for a consumer dominant logic for marketing
Anker, Thomas Boysen
;
Sparks, Leigh
;
Moutinho, Luiz
; …
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 532-560
Persistent link: https://www.econbiz.de/10011309583
Saved in:
9
The moderating effect of culture on overall perceived value in the online purchasing process
Sabiote, Carmen M.
;
Frías, Dolores M.
;
Castañeda, J. …
- In:
Service business
7
(
2013
)
1
,
pp. 83-102
Persistent link: https://www.econbiz.de/10009728540
Saved in:
10
Online value creation in small service businesses : the importance of experience valence and personal values
Iniesta-Bonillo, M. Angeles
;
Sánchez-Fernandez, Raquel
; …
- In:
The service industries journal
32
(
2012
)
15
,
pp. 2445-2462
Persistent link: https://www.econbiz.de/10009693515
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