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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Service business"
~isPartOf:"The journal of services marketing"
~isPartOf:"The service industries journal"
~subject:"Service-dominant logic"
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Search: subject_exact:"Customer value"
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Service-dominant logic
Customer value
68
Kundenwert
67
Beziehungsmarketing
38
Relationship marketing
38
Betriebliche Wertschöpfung
33
Value creation
33
Dienstleistungsqualität
21
Service quality
21
Customer integration
20
Kundenintegration
20
Consumer behaviour
18
Customer satisfaction
18
Konsumentenverhalten
18
Kundenzufriedenheit
18
Service-Dominant Logic
10
Value co-creation
8
Customer service
6
Dienstleistungssektor
6
Kundenservice
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Service industry
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Taiwan
6
Brand management
5
Customer participation
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Markenführung
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Marketing management
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Marketing theory
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Marketingmanagement
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Marketingtheorie
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Online retailing
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Online-Handel
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Structural equation model
5
Strukturgleichungsmodell
5
perceived value
5
value co-creation
5
Co-creation
4
Dienstleistung
4
Lieferantenmanagement
4
Services
4
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Anker, Thomas Boysen
1
Baek, Wooyeul
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Byon, Kevin K.
1
Cronin, J. J.
1
Edvardsson, Bo
1
Evangelista, Felicitas
1
Frías Jamilena, Dolores María
1
Grönroos, Christian
1
Hau Nguyen Le
1
Horbel, Chris
1
Ishizuka, Chikako
1
Kim, Kyungyeol
1
Kishi, Yasuyuki
1
Kuo-Che, Tseng
1
Le Nguyen Hau
1
Moutinho, Luiz
1
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1
Pham Ngoc Thuy
1
Plé, Loïc
1
Polo Peña, Ana Isabel
1
Popp, Bastian
1
Rodríguez Molina, Miguel Ángel
1
Sparks, Leigh
1
Thuy Ngoc Pham
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Tram-Anh Ngoc Pham
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Tronvoll, Bård
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European journal of marketing : EJM
Service business
The journal of services marketing
The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
9
Marketing theory
9
Journal of business research : JBR
7
International journal of contemporary hospitality management
5
Journal of the Academy of Marketing Science
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of marketing management : MM
3
Journal of service management
3
Journal of service theory and practice : JSTP
3
Marketing : ZFP ; journal of research and management
3
AMS review : official publication of the Academy of Marketing Science
2
Australasian marketing journal
2
European Sport management quarterly : ESMQ
2
European journal of marketing
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of hospitality management
2
International journal of services and operations management
2
Journal of business market management : JBM
2
Journal of business-to-business marketing
2
Journal of service research : JSR
2
Managing service quality : MSQ ; an international journal
2
The TQM journal : the international review of organizational improvement
2
Tourism management : research, policies, practice
2
Asian journal of business and accounting : AJBA
1
Central European business review : CEBR
1
Cogent business & management
1
Economics Papers from University Paris Dauphine
1
Electronic commerce research
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
1
International journal of consumer studies
1
International journal of innovation : IJI journal
1
International journal of management and economics
1
International journal of retail & distribution management
1
International journal of technology management : IJTM
1
JOBR-D-21-02858
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Journal of Business Research
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
3
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
4
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
5
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
6
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
7
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
8
Consumer dominant value creation : a theoretical response to the recent call for a consumer dominant logic for marketing
Anker, Thomas Boysen
;
Sparks, Leigh
;
Moutinho, Luiz
; …
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 532-560
Persistent link: https://www.econbiz.de/10011309583
Saved in:
9
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
10
Value co-creation via information and communications technology
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1043-1059
Persistent link: https://www.econbiz.de/10010412932
Saved in:
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