//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"European journal of marketing : EJM"
~subject:"Bank"
~subject:"Customer satisfaction"
~subject:"Internet marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Beziehungsmarketing"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Bank
Customer satisfaction
Internet marketing
Beziehungsmarketing
95
Relationship marketing
95
Consumer behaviour
50
Konsumentenverhalten
50
Kundenzufriedenheit
23
Brand management
22
Markenführung
22
Brand image
18
Markenimage
18
Marketing management
17
Marketingmanagement
17
Dienstleistungsqualität
15
Service quality
15
Brand
13
Markenartikel
13
Confidence
9
Vertrauen
9
Personality psychology
8
Persönlichkeitspsychologie
8
Customer orientation
7
Dienstleistungsmarketing
7
Emotion
7
Lieferantenmanagement
7
Services marketing
7
Supplier relationship management
7
Brand loyalty
6
Einzelhandel
6
Innovation
6
Kundenbindungsprogramm
6
Loyalty program
6
Retail trade
6
Salespeople
6
Verkaufspersonal
6
B-to-B-Marketing
5
Business-to-business marketing
5
Customer service
5
Employee retention
5
Kundenservice
5
Mitarbeiterbindung
5
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
29
Type of publication (narrower categories)
All
Article in journal
29
Aufsatz in Zeitschrift
29
Systematic review
1
Übersichtsarbeit
1
Language
All
English
29
Author
All
Dagger, Tracey S.
4
Anastasiadou, Kyriaki
1
Babakus, Emin
1
Balaji, M. S.
1
Balmer, John M. T.
1
Berezan, Orie
1
Brun, Isabelle
1
Butaney, Gul T.
1
Chatzipanagiotou, Kalliopi C.
1
Chen, Junsong
1
Chen, Weifeng
1
Choi, Beom Joon
1
Choi, Beom-jin
1
Coelho, Filipe
1
Coelho, Pedro S.
1
Confos, Nicolla
1
David, Meredith E.
1
Davis, Teresa
1
Dou, Wenyu
1
Durif, Fabien
1
Ekinci, Yeliz
1
Fullerton, Gordon
1
Ha, Hong Youl
1
Henseler, Jörg
1
Hill, Sally Rao
1
Jamal, Ahmad
1
Janda, Swinder
1
Jha, Subhash
1
Kasabov, Eduard
1
Kasabov, Edwaed
1
Klaus, Philipp
1
Krishen, Anjala Selena
1
Lassar, Walfried M.
1
Liu, Matthew Tingchi
1
Maklan, Stan
1
McColl-Kennedy, Janet R.
1
Menon, Kalyani
1
Muthaly, Siva K. K.
1
Nguyen, Doan T.
1
O'Brien, Timothy K.
1
more ...
less ...
Published in...
All
European journal of marketing : EJM
Journal of retailing and consumer services
295
Journal of business research : JBR
205
International journal of hospitality management
142
The journal of services marketing
113
The service industries journal
81
Journal of hospitality marketing & management
69
Journal of travel and tourism marketing
63
Industrial marketing management : the international journal for industrial and high-tech firms
62
Cogent business & management
58
International journal of contemporary hospitality management
58
The international journal of bank marketing : IJBM
57
Journal of strategic marketing
56
Tourism management : research, policies, practice
56
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
International journal of internet marketing and advertising : IJIMA
47
Journal of service management
47
Asia Pacific journal of marketing and logistics
46
International journal of electronic customer relationship management : IJECRM
46
Journal of service research : JSR
46
Journal of the Academy of Marketing Science
46
Services marketing quarterly
45
Service business
43
International journal of electronic marketing and retailing : IJEMR
41
The journal of business & industrial marketing
41
The journal of product & brand management
38
The TQM journal : the international review of organizational improvement
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
35
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
35
Marketing intelligence & planning
35
Psychology & marketing
35
Journal of marketing
32
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
29
Journal of service research
29
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
29
International journal of business information systems : IJBIS
28
Journal of financial services marketing : JFSM
27
Journal of retailing
27
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
2
Style before substance? : building loyalty through marketing communication congruity
Berezan, Orie
;
Krishen, Anjala Selena
;
Tanford, Sarah
; …
- In:
European journal of marketing : EJM
51
(
2017
)
7/8
,
pp. 1332-1352
Persistent link: https://www.econbiz.de/10011725683
Saved in:
3
Corporate heritage brands, augmented role identity and customer satisfaction
Balmer, John M. T.
;
Chen, Weifeng
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1510-1521
Persistent link: https://www.econbiz.de/10011755156
Saved in:
4
How does brand innovativeness affect brand loyalty?
Pappu, Ravi
;
Quester, Pascale G.
- In:
European journal of marketing : EJM
50
(
2016
)
1/2
,
pp. 2-28
Persistent link: https://www.econbiz.de/10011453142
Saved in:
5
Theorising practices to deliberately or accidentally control customers
Kasabov, Eduard
- In:
European journal of marketing : EJM
50
(
2016
)
7/8
,
pp. 1493-1520
Persistent link: https://www.econbiz.de/10011609160
Saved in:
6
Young consumer-brand relationship building potential using digital marketing
Confos, Nicolla
;
Davis, Teresa
- In:
European journal of marketing : EJM
50
(
2016
)
11
,
pp. 1993-2017
Persistent link: https://www.econbiz.de/10011641452
Saved in:
7
Integrating Chinese cultural philosophies on the effects of employee friendliness, helpfulness and respectfulness on customer satisfaction
Liu, Matthew Tingchi
;
Yan, Li
;
Phau, Ian
;
Pérez, Andrea
; …
- In:
European journal of marketing : EJM
50
(
2016
)
3/4
,
pp. 464-487
Persistent link: https://www.econbiz.de/10011574451
Saved in:
8
What we know, don't know, and should know about confusion marketing
Kasabov, Edwaed
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1777-1808
Persistent link: https://www.econbiz.de/10011449322
Saved in:
9
Exploring the effectiveness of consumer creativity in online marketing communications
Wu, Jintao
;
Wen, Na
;
Dou, Wenyu
;
Chen, Junsong
- In:
European journal of marketing : EJM
49
(
2015
)
1/2
,
pp. 262-276
Persistent link: https://www.econbiz.de/10010519465
Saved in:
10
Show me the money : improving our understanding of how organizations generate return from technology-led marketing change
Maklan, Stan
;
Peppard, Joe
;
Klaus, Philipp
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 561-595
Persistent link: https://www.econbiz.de/10011309582
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->