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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Voprosy statistiki : naučno-informacionnyj žurnal"
~isPartOf:"Zeitschrift der Unternehmensberatung : ZUb"
~subject:"Business intelligence system"
~subject:"Dienstleistungsqualität"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
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Search: subject_exact:"IT services"
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Business intelligence system
Dienstleistungsqualität
Kundenzufriedenheit
IT service provider
11
IT-Dienstleister
11
Service quality
4
Betriebliches Informationssystem
3
Outsourcing
3
Consultancy services
2
Information management
2
Information technology
2
Informationsmanagement
2
Informationstechnik
2
USA
2
United States
2
Unternehmensberatung
2
Auslandsverlagerung
1
Balanced Scorecard
1
Balanced scorecard
1
Balanced scorecard (BSC)
1
Bewertung
1
Business model
1
Business process management
1
Causal relationships
1
Cloud Computing
1
Cloud computing
1
Cluster analysis
1
Clusteranalyse
1
Consumer behaviour
1
Coordination
1
Customer integration
1
Customer satisfaction
1
Decision
1
Deutschland
1
Dienstleistungssektor
1
Empirical method
1
Empirische Methode
1
Entscheidung
1
Erfolgsfaktor
1
Evaluation
1
Experiment
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Article
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Article in journal
Aufsatz in Zeitschrift
6
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English
3
German
2
Russian
1
Author
All
Antochonova, Inna V.
1
Awasthy, Prakash
1
Gorla, Narasimhaiah
1
Hazra, Jishnu
1
Kettinger, William J.
1
Park, Sung-hee Sunny
1
Pohland, Sven
1
Poluchina, O. A.
1
Schepanek, Dirk
1
Smith, Jeffery S.
1
Somers, Toni M.
1
Ziemen, Thomas
1
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European journal of operational research : EJOR
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Voprosy statistiki : naučno-informacionnyj žurnal
Zeitschrift der Unternehmensberatung : ZUb
HMD : Praxis der Wirtschaftsinformatik
8
International journal of business information systems : IJBIS
4
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
4
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
European management journal
2
Information systems management
2
Information systems research : ISR
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Service business
2
Acta Universitatis Danubius / Oeconomica
1
Annales Universitatis Mariae Curie-Skłodowska / H
1
Benchmarking : an international journal ; BIJ
1
Cogent business & management
1
Harvard-Business-Manager : das Wissen der Besten
1
Information systems and e-business management : ISeB
1
Information systems frontiers : ISF ; a journal of research and innovation
1
Information technology and management
1
International journal of accounting information systems
1
International journal of business
1
International journal of business excellence : IJBEX
1
International journal of e-entrepreneurship and innovation : IJEEI ; an official publication of the Information Resources Management Association
1
International journal of economics and finance
1
International journal of electronic commerce : IJEC
1
International journal of electronic finance : IJEF
1
International journal of enterprise information systems : an official publication of the Information Resources Management Association
1
International journal of enterprise network management : IJENM
1
International journal of information systems and change management : IJISCM
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of intelligent enterprise : IJIE
1
International journal of management & enterprise development : IJMED
1
International journal of networking and virtual organisations : IJNVO
1
International journal of production economics
1
International journal of production research
1
International journal of project management : the journal of The International Project Management Association
1
International journal of quality & reliability management
1
International journal of services and operations management
1
International journal of services technology and management
1
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ECONIS (ZBW)
6
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date (oldest first)
1
Collaboration under outcome-based contracts for information technology services
Awasthy, Prakash
;
Hazra, Jishnu
- In:
European journal of operational research : EJOR
286
(
2020
)
1
,
pp. 350-359
Persistent link: https://www.econbiz.de/10012240238
Saved in:
2
The impact of IT outsourcing on information systems success
Gorla, Narasimhaiah
;
Somers, Toni M.
- In:
Information & management : the internat. journal of …
51
(
2014
)
3
,
pp. 320-335
Persistent link: https://www.econbiz.de/10010375811
Saved in:
3
Ob ispolʹzovanii informacionnych technologij i ich vlijanii na razvitie ėkonomiki Rossii
Antochonova, Inna V.
;
Poluchina, O. A.
- In:
Voprosy statistiki : naučno-informacionnyj žurnal
(
2010
)
5
,
pp. 61-67
Persistent link: https://www.econbiz.de/10003978866
Saved in:
4
Understanding the consequences of information systems service quality on IS service reuse
Kettinger, William J.
;
Park, Sung-hee Sunny
;
Smith, …
- In:
Information & management : the internat. journal of …
46
(
2009
)
6
,
pp. 335-341
Persistent link: https://www.econbiz.de/10003876657
Saved in:
5
Industrialisierung der Service-Leistungserbringung : Service-Produktisierung als Herausforderung der Zukunft
Ziemen, Thomas
;
Schepanek, Dirk
- In:
Zeitschrift der Unternehmensberatung : ZUb
2
(
2007
)
6
,
pp. 259-266
Persistent link: https://www.econbiz.de/10003590055
Saved in:
6
Tendenzen in der IT-Beratung : Suche einer Positionierung zwischen Spezialisierung und Komplettangeboten
Pohland, Sven
- In:
Zeitschrift der Unternehmensberatung : ZUb
2
(
2007
)
3
,
pp. 130-135
Persistent link: https://www.econbiz.de/10003573359
Saved in:
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