//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"European management journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
27
Relationship marketing
27
Consumer behaviour
8
Konsumentenverhalten
8
Customer value
7
Kundenwert
7
Customer integration
5
Brand management
4
Internet marketing
4
Kundenintegration
4
Markenführung
4
Online-Marketing
4
Business network
3
Confidence
3
Customer satisfaction
3
Innovation
3
Kundenzufriedenheit
3
Lieferantenmanagement
3
Marketing management
3
Marketingmanagement
3
Social Web
3
Social web
3
Supplier relationship management
3
Unternehmensnetzwerk
3
Vertrauen
3
Betriebliche Wertschöpfung
2
Brand image
2
Deutschland
2
Dienstleistungsqualität
2
Emotion
2
Employee retention
2
Facebook brand page
2
Financial services
2
Finanzdienstleistung
2
Germany
2
Innovation management
2
Innovationsmanagement
2
KMU
2
Loyalty
2
Markenimage
2
more ...
less ...
Online availability
All
Undetermined
12
Type of publication
All
Article
27
Type of publication (narrower categories)
All
Article in journal
26
Aufsatz in Zeitschrift
26
Language
All
English
27
Author
All
Schaarschmidt, Mario
2
Verhoef, Peter C.
2
Walsh, Gianfranco
2
Agrebi, Meriem
1
Baccarella, Christian V.
1
Beeser, Anemone J.
1
Berbegal-Mirabent, Jasmina
1
Boncori, Anne Laure
1
Brenner, Walter
1
Brettel, Malte
1
Castro, Ignacio
1
Cañabate, Antonio
1
Chang, Woojung
1
Chipulu, Maxwell
1
Christ-Brendemühl, Sonja
1
Corsaro, Daniela
1
Cristina, Boari
1
Currie, Wendy L.
1
Dahlström, Peter
1
Dose, David
1
Dous, Malte
1
Efrat, Kalanit
1
Elsner, Ralf
1
Finnegan, David J.
1
Flatten, Tessa
1
Freundt, Tjark
1
Gentile, Chiara
1
Gonzáles-Benito, Óscar
1
Grinevich, Vadim
1
Haenlein, Michael
1
Heinonen, Kristina
1
Ivanova-Gongne, Maria
1
Kaplan, Andreas M.
1
Keithley, Don
1
Kilian, Thomas
1
Kolbe, Lutz
1
Koskina, Aikaterini
1
Kurt, Yusuf
1
Lebherz, Philipp R.
1
Lee, Hsin-Yun
1
more ...
less ...
Published in...
All
European management journal
Journal of business research : JBR
627
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
398
SpringerLink / Bücher
312
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
193
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
163
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
Journal of travel and tourism marketing
115
The journal of product & brand management
111
Gabler Edition Wissenschaft
110
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
Cogent business & management
102
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Springer eBook Collection / Business and Economics
79
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
more ...
less ...
Source
All
ECONIS (ZBW)
27
Showing
1
-
10
of
27
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How can value co-creation be integrated into a customer experience evaluation?
Lee, Hsin-Yun
;
Grinevich, Vadim
;
Chipulu, Maxwell
- In:
European management journal
41
(
2023
)
4
,
pp. 521-533
Persistent link: https://www.econbiz.de/10014437750
Saved in:
2
Customer integration, fairness perceptions, and silent endurance in digital versus human service interactions
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Dose, David
; …
- In:
European management journal
41
(
2023
)
1
,
pp. 34-46
Persistent link: https://www.econbiz.de/10014281789
Saved in:
3
I need you, but do I love you? : strong ties and innovation in supplier-customer relations
Manuela, Presutti
;
Cristina, Boari
;
Molina-Morales, …
- In:
European management journal
39
(
2021
)
6
,
pp. 790-801
Persistent link: https://www.econbiz.de/10013206202
Saved in:
4
An interaction orientation approach to SME-intermediaries relationships
Efrat, Kalanit
;
Øyna, Stine
- In:
European management journal
39
(
2021
)
4
,
pp. 508-520
Persistent link: https://www.econbiz.de/10013198056
Saved in:
5
Capturing the broader picture of value co-creation management
Corsaro, Daniela
- In:
European management journal
37
(
2019
)
1
,
pp. 99-116
Persistent link: https://www.econbiz.de/10011996312
Saved in:
6
How can perceived consistency in marketing communications influence customer-brand relationship outcomes?
Šerić, Maja
;
Ozretić Došen, Đurđana
;
Škare, Vatroslav
- In:
European management journal
38
(
2020
)
2
,
pp. 335-343
Persistent link: https://www.econbiz.de/10012211873
Saved in:
7
The joint effects of customer participation in various new product development stages
Chang, Woojung
- In:
European management journal
37
(
2019
)
3
,
pp. 259-268
Persistent link: https://www.econbiz.de/10012063163
Saved in:
8
Reflections on customers' primary role in markets
Heinonen, Kristina
;
Strandvik, Tore
- In:
European management journal
36
(
2018
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10011817035
Saved in:
9
Framing social media communication : investigating the effects of brand post appeals on user interaction
Wagner, Timm
;
Baccarella, Christian V.
;
Voigt, Kai-Ingo
- In:
European management journal
35
(
2017
)
5
,
pp. 606-616
Persistent link: https://www.econbiz.de/10011775130
Saved in:
10
What makes a website relational? : the experts' viewpoint
Agrebi, Meriem
;
Boncori, Anne Laure
- In:
European management journal
35
(
2017
)
5
,
pp. 617-631
Persistent link: https://www.econbiz.de/10011775132
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->