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~isPartOf:"Games and economic behavior"
~isPartOf:"Journal of health organization and management"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~subject:"Service quality"
~subject:"Social Web"
~type_genre:"Article in journal"
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Service quality
Social Web
Theory
1,958
Consumer behaviour
1,957
Theorie
1,957
Konsumentenverhalten
1,956
Game theory
1,497
Spieltheorie
1,495
Einzelhandel
667
Retail trade
667
Experiment
651
Relationship marketing
585
Beziehungsmarketing
584
Customer satisfaction
431
Kundenzufriedenheit
429
Dienstleistungsqualität
388
Online retailing
385
Online-Handel
385
Auction theory
330
Auktionstheorie
330
Nash equilibrium
313
Nash-Gleichgewicht
311
Brand management
287
Markenführung
287
Brand image
243
Markenimage
243
Asymmetric information
231
Asymmetrische Information
231
Gesundheitswesen
229
Health care system
229
Social web
226
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219
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215
E-commerce
211
Electronic Commerce
210
Learning process
205
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205
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189
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Prentice, Catherine
13
Söderlund, Magnus
8
Park, Jungkun
7
Dwivedi, Yogesh Kumar
6
Quach, Sara
6
Rana, Nripendra P.
6
Ladhari, Riadh
5
Thaichon, Park
5
Akram, Umair
4
Dhir, Amandeep
4
Gong, Taeshik
4
Hollebeek, Linda D.
4
Hyun, Hyowon
4
Jebarajakirthy, Charles
4
Khan, Imran
4
Kumar, Jitender
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Bartram, Timothy
3
Carlson, Jamie
3
Harun, Ahasan
3
Karande, Kiran
3
Kumar, Vikas
3
Molinillo, Sebastian
3
Mortimer, Gary
3
Pang, Hua
3
Park, Eunil
3
Rather, Raouf Ahmad
3
Shankar, Amit
3
Sharma, Piyush
3
Souiden, Nizar
3
Talwar, Shalini
3
Wang, Xuequn
3
Woo, Hongjoo
3
Agag, Gomaa
2
Al Khateeb, Amr
2
Alalwan, Ali Abdallah
2
Algharabat, Raed
2
Alnawas, Ibrahim
2
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Games and economic behavior
Journal of health organization and management
Journal of retailing and consumer services
Journal of business research : JBR
698
International journal of hospitality management
477
The service industries journal
315
Technological forecasting & social change : an international journal
277
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
245
The journal of services marketing
240
Tourism management : research, policies, practice
229
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
228
International journal of contemporary hospitality management
209
Journal of travel and tourism marketing
191
Journal of hospitality marketing & management
180
Auditing : a journal of practice & theory
174
Cogent business & management
170
Information systems research : ISR
159
Services marketing quarterly
152
Industrial marketing management : the international journal for industrial and high-tech firms
149
International journal of internet marketing and advertising : IJIMA
149
Journal of air transport management
146
Management science : journal of the Institute for Operations Research and the Management Sciences
143
Service business
138
Journal of management information systems : JMIS
133
The TQM journal : the international review of organizational improvement
133
International journal of business information systems : IJBIS
130
Psychology & marketing
126
Journal of service management
117
International journal of quality and service sciences
115
International journal of quality & reliability management
114
Business horizons
111
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
110
Journal of service research : JSR
110
Health care management review : HCM review
106
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
106
Asia Pacific journal of marketing and logistics
105
International journal of productivity and quality management : IJPQM
105
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
104
International journal of services and operations management
103
Journal of internet commerce
101
Journal of strategic marketing
98
The accounting review : a publication of the American Accounting Association
97
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ECONIS (ZBW)
605
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1
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10
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605
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1
Artificial intelligence is the magic wand making customer-centric a reality! : an investigation into the relationship between consumer purchase intention and consumer engagement th...
Bilal, Muhammad
;
Zhang, Yunfeng
;
Cai, Shukai
;
Akram, Umair
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462292
Saved in:
2
Artificial intelligence-generated virtual influencer : examining the effects of emotional display on user engagement
Yu, Joanne
;
Dickinger, Astrid
;
So, Kevin Kam Fung
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460786
Saved in:
3
Believe it or not : experimental evidence on sunspot equilibria with social networks
Battiston, Pietro
;
Harrison, Sharon G.
- In:
Games and economic behavior
143
(
2024
),
pp. 223-247
Persistent link: https://www.econbiz.de/10014449980
Saved in:
4
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
5
Can sharing with others whom consumers can't see increase their sense of community? : an examination of social presence on sharing platforms
Woo, Hongjoo
;
Shin, Daeun Chloe
;
Kim, Naeun
;
Tong, Zhenghao
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460867
Saved in:
6
Connecting BOP consumers and retailers : what drives small-time retailing through social media?
Kumar, Jitender
;
Katiyar, Gagan
;
Mehrotra, Ankit
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462294
Saved in:
7
Content marketing in the social media platform : examining the effect of content creation modes on the payoff of participants
Zhang, Xiaojing
;
Zhang, Yulin
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462164
Saved in:
8
Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
Zhang, Xueting
;
Park, Younggeun
;
Park, Jaejin
;
Zhang, Hao
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462160
Saved in:
9
Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media : insight from emotional attachment perspective
Pang, Hua
;
Zhang, Kaige
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462295
Saved in:
10
Diagnosing patient flow issues in the emergency department : an Australasian hospital case study
Boehme, Tillmann
;
Rylands, Brogan
;
Fan, Joshua Poh
; …
- In:
Journal of health organization and management
38
(
2024
)
4
,
pp. 600-620
Persistent link: https://www.econbiz.de/10014637443
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