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~isPartOf:"Grundlagen des After Sales Marketing"
~type_genre:"Aufsatz im Buch"
~type_genre:"Conference paper"
~type_genre:"Conference proceedings"
~type_genre:"Reprint"
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Search: subject:"Kunden"
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Customer service
8
Kundenservice
8
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Service quality
2
Anforderungsprofil
1
Automation
1
Automatisierung
1
Business model
1
Capacity planning
1
Competitive advantage
1
Contract law
1
Customer retention
1
Customer value
1
Dienstleistungsmanagement
1
Dienstleistungsmarketing
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Erfolgsfaktor
1
Geschäftsmodell
1
Human Resource Management
1
Industrie
1
Information provision
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Informationsversorgung
1
Kapazitätsplanung
1
Kauf
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Kundenbindung
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Kundenwert
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Law of obligations
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Leistungsanreiz
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Manufacturing industries
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Measurement
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Messung
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Occupational profile
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Organisatorischer Wandel
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Organizational change
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Outsourcing
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Personalmanagement
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Product liability
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Article
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Aufsatz im Buch
Conference paper
Conference proceedings
Reprint
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8
Language
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German
8
Author
All
Pepels, Werner
4
Ammann, Paul
1
Femppel, Kurt
1
Kastin, Klaus S.
1
Rodel, Eugen
1
Steckler, Brunhilde
1
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Grundlagen des After Sales Marketing
System dynamics and innovation in food networks 2009 : Proceedings of the 3rd International European Forum on System Dynamics and Innovation in Food Networks, organized by International Center for Food Chain and Network Research, University of Bonn, Germany ; officially endorsed by the EAAE (European Association of Agricultural Economists) ....
25
Vertical relationships and coordination in the food system : with 94 tables ; [papers presented at the Conference "Vertical Relationships and Coordination in the Food System" held in Piacenza, Italy, on June 12-13, 1997]
24
Relational and functional integration
21
Journal of purchasing and supply management
20
Industrial marketing management : the international journal for industrial and high-tech firms
19
Marktstrategische Veränderungen in der Hersteller-Handels-Dyade
16
System dynamics and innovation in food networks 2008 : Proceedings of the 2nd International European Forum on System Dynamics and Innovation in Food Networks, organized by International Center for Food Chain and Network Research, University of Bonn, Germany ; officially endorsed by the European Association of Agricultural Economists (EAAE) as 110th EAAE-Seminar, february 18-22, 2008, Innsbruck-Igls, Austria
15
Trust and risk in business networks : proceedings of the 99th seminar of the European Association of Agricultural Economists (EAAE), February 8-10, 2006, Bonn, Germany
15
Perspectives on supplier innovation : theories, concepts and empirical insights on open innovation and the integration of suppliers
14
Innovation and system dynamics in food networks 2007 : Proceedings of the 1st International European Forum on Innovation and System Dynamics in Food Networks, organized by International Center for Food Chain and Network Research, University of Bonn, Germany ; officially endorsed by the European Association of Agricultural Economists (EAAE) as 1st Forum, february 15-17, 2007, Innsbruck-Igls, Austria
13
Interaktionen im Dienstleistungsbereich
13
Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
12
Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen
12
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
12
The Oxford handbook of inter-organizational relations
12
Cost management in supply chains : with 26 tables
11
Business to business electronic commerce : challenges and solutions
10
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
10
Integrated Supply Management : Einkauf und Beschaffung: Effizienz steigern, Kosten senken
10
Modelle im E-Business
10
Die Automobilindustrie auf dem Weg zur globalen Netzwerkkompetenz : effiziente und flexible Supply Chains erfolgreich gestalten
9
Dienstleistungsproduktivität : mit mobilen Assistenzsystemen zum Unternehmenserfolg
9
Elektronische Beschaffung : Stand und Entwicklungstendenzen
9
Supply chain coordination under uncertainty
9
B2B-Handbuch Operations Management : Industriegüter erfolgreich vermarkten
8
Handbook of relationship marketing
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
Kundenbeziehungen im Dienstleistungsbereich
8
Management und Controlling von Einkauf und Logistik : Festschrift für Jürgen Bloech
8
Netzkompetenz in Supply Chains : Grundlagen und Umsetzung
8
Perspektiven des Supply Management : Konzepte und Anwendungen ; Festschrift für Ulli Arnold
8
Preismanagement auf Business-to-Business Märkten : Preisstrategie - Preisbestimmung - Preisdurchsetzung
8
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
8
Achieving outsourcing success by effectively spanning the client-vendor boundary : case-study perspectives on social structures in outsourcing relationships
7
Business Collaboration : standortübergreifende Prozesse mit Business Software ; Praxislösungen im Detail ; Fallstudien, Konzepte, Modellierung
7
Customer engagement : contemporary issues and challenges
7
E-commerce and electronic markets in agribusiness and supply chains : proceedings of the 75th Seminar of the European Association of Agricultural Economists (EAAE) February, 14 - 16, 2001, Bonn, Germany
7
Emerging applications in supply chains for sustainable business development
7
Exploring knowledge-intensive business services : knowledge management strategies
7
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ECONIS (ZBW)
8
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1
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1
Die Bedeutung von Dienstleistungen
Pepels, Werner
-
2014
Persistent link: https://www.econbiz.de/10010457863
Saved in:
2
Der Rechtsrahmen für After Sales Services
Steckler, Brunhilde
-
2014
Persistent link: https://www.econbiz.de/10010457854
Saved in:
3
Qualitätscontrolling bei Kundendiensten
Pepels, Werner
-
2014
Persistent link: https://www.econbiz.de/10010457858
Saved in:
4
Das Personalmanagement im After Sales Service
Femppel, Kurt
-
2014
Persistent link: https://www.econbiz.de/10010457859
Saved in:
5
Industrielles Dienstleistungsmanagement
Ammann, Paul
;
Rodel, Eugen
-
2014
Persistent link: https://www.econbiz.de/10010457860
Saved in:
6
Mit Informationen den After Sales Service optimieren
Kastin, Klaus S.
-
2014
Persistent link: https://www.econbiz.de/10010457861
Saved in:
7
Die Merkmale von Kundendiensten
Pepels, Werner
-
2014
Persistent link: https://www.econbiz.de/10010457862
Saved in:
8
Zunehmende Bedeutung von Nachkaufphase und Kundenwert
Pepels, Werner
-
2014
Persistent link: https://www.econbiz.de/10010457864
Saved in:
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