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~isPartOf:"Handbook of research on customer equity in marketing"
~isPartOf:"Tourism and hospitality research : the surrey quarterly review"
~person:"Aksoy, Lerzan"
~person:"Han, Heesup"
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Beziehungsmarketing
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Customer satisfaction
2
Kundenzufriedenheit
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Relationship marketing
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Brand management
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Casino
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Consumer behaviour
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Handbook of research on customer equity in marketing
Tourism and hospitality research : the surrey quarterly review
International journal of hospitality management
21
Journal of travel and tourism marketing
21
International journal of contemporary hospitality management
6
Journal of service management
5
Journal of hospitality marketing & management
4
Tourism management : research, policies, practice
4
Journal of Service Management
3
Journal of service research : JSR
3
Journal of vacation marketing
3
International Journal of Bank Marketing
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of retailing and consumer services
2
The international journal of bank marketing : IJBM
2
The journal of services marketing
2
Tourism management perspectives : TMP
2
Current insights and future trends : [extended versions of papers presented at the 10th ICORIA (International Conference on Research in Advertising), held in Berlin, Germany, in June 2011]
1
International Journal of Contemporary Hospitality Management
1
Journal of Consumer Marketing
1
Journal of Contemporary Issues in Business and Government
1
Journal of Services Marketing
1
Journal of creating value
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing
1
Journal of marketing research : JMR
1
Journal of the Academy of Marketing Science
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
MIT sloan management review
1
Marketing Science
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A study of brand prestige in the casino industry : the moderating role of customer involvement
Han, Heesup
;
Lee, JungHoon
;
Hwang, Jinsoo
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10011846778
Saved in:
2
The chain of effects from
customer
satisfaction
to customer profitability
Keiningham, Timothy
;
Aksoy, Lerzan
;
Komarova, Yuliya A.
; …
- In:
Handbook of research on customer equity in marketing
,
(pp. 265-282)
.
2015
Persistent link: https://www.econbiz.de/10010483482
Saved in:
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