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~isPartOf:"Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden"
~isPartOf:"Journal of financial services marketing : JFSM"
~person:"Kabadayi, Sertan"
~person:"Ndubisi, Nelson Oly"
~subject:"Electronic banking"
~subject:"Personal banking"
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
Journal of financial services marketing : JFSM
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ECONIS (ZBW)
2
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Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of trust and trusting beliefs
Kabadayi, Sertan
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
3
,
pp. 194-208
Persistent link: https://www.econbiz.de/10011554775
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2
A structural equation modeling of the antecedents of relationship quality in the Malaysia banking sector
Ndubisi, Nelson Oly
- In:
Journal of financial services marketing : JFSM
11
(
2006/07
)
2
,
pp. 131-141
Persistent link: https://www.econbiz.de/10003458295
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