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~isPartOf:"Handelsforschung"
~isPartOf:"Journal of marketing"
~person:"Dagger, Tracey S."
~person:"Gremler, Dwayne D."
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Consumer behaviour
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Dienstleistungsqualität
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Dagger, Tracey S.
Gremler, Dwayne D.
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Comparing the effect of store remodeling on new and existing customers
Dagger, Tracey S.
;
Danaher, Peter J.
- In:
Journal of marketing
78
(
2014
)
3
,
pp. 62-80
Persistent link: https://www.econbiz.de/10010360426
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2
Extreme makeover : short- and long-term effects of a remodeled servicescape
Brüggen, Elisabeth C.
;
Foubert, Bram
;
Gremler, Dwayne D.
- In:
Journal of marketing
75
(
2011
)
5
,
pp. 71-87
Persistent link: https://www.econbiz.de/10009297017
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