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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"Journal of service management"
~isPartOf:"The service industries journal"
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Dienstleistungssektor
379
Service industry
379
Innovation
75
Services
69
Dienstleistung
66
Dienstleistungsqualität
66
Service quality
66
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51
Innovationsmanagement
51
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43
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43
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40
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33
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33
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31
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Williams, Colin C.
8
Kowalkowski, Christian
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Altinay, Levent
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Gebauer, Heiko
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Edvardsson, Bo
5
McColl-Kennedy, Janet R.
5
Jaakkola, Elina
4
Raddats, Chris
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Ribeiro Soriano, Domingo
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Wirtz, Jochen
4
Witell, Lars
4
Burton, Jamie
3
Casidy, Riza
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Daniels, Peter W.
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Fisk, Raymond P.
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Gustafsson, Anders
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Horodnic, Ioana Alexandra
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Kraus, Sascha
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Mas-Verdu, Francisco
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Ndubisi, Nelson Oly
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O'Cass, Aron
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Rayburn, Steven W.
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Stare, Metka
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Apfelthaler, Gerhard
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Beyers, William B.
2
Bowen, David E.
2
Caselli, Gian Paolo
2
Chase, Richard B.
2
Chaston, Ian
2
Cheung, Lilliemay
2
Dayan, Mumin
2
Djellal, Faridah
2
Eggert, Andreas
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of service management
The service industries journal
Journal of business research : JBR
96
The journal of services marketing
85
SpringerLink / Bücher
77
International journal of production economics
59
Service business
58
Journal of service research : JSR
51
Journal of retailing and consumer services
45
International journal of services technology and management
41
Structural change and economic dynamics : SC+ED
38
NBER working paper series
35
Discussion paper
34
International journal of services and operations management
33
Regional studies
33
European journal of operational research : EJOR
32
International journal of hospitality management
30
The journal of business & industrial marketing
30
Journal of service research
29
Policy research working paper : WPS
29
Services marketing quarterly
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
Research policy : policy, management and economic studies of science, technology and innovation
27
Working paper
27
ZEW discussion papers
27
Discussion paper / Centre for Economic Policy Research
25
Discussion paper series / IZA
25
International journal of innovation management
25
NBER Working Paper
25
Springer eBook Collection
25
The international journal of human resource management
25
Economics of innovation and new technology
24
Technological forecasting & social change : an international journal
24
World Bank Policy Research Working Paper
24
International journal of services, economics and management
23
Working paper / National Bureau of Economic Research, Inc.
23
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
22
International journal of production research
22
Applied economics
21
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ECONIS (ZBW)
381
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1
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10
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381
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1
Pathways of development of dynamic capabilities for servitization transformation : a longitudinal multi-case study
Castka, Pavel
;
Donovan, Julie
;
Sousa, Rui
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 66-81
Persistent link: https://www.econbiz.de/10014456180
Saved in:
2
Adversarial service networks : a study of service firms' response to manufacturer-led servitization in aviation
Wirths, Oliver
;
Tóth, Zsófia
;
Diaz Ruiz, Carlos A.
- In:
Industrial marketing management : the international …
119
(
2024
),
pp. 162-177
Persistent link: https://www.econbiz.de/10014555742
Saved in:
3
Revisiting the undeclared service economy as a dual labour market : lessons from a 2019 Eurobarometer survey
Williams, Colin C.
;
Kayaoglu, Aysegul
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 940-961
Persistent link: https://www.econbiz.de/10014338626
Saved in:
4
The service triad : an empirical study of service robots, customers and frontline employees
Odekerken-Schröder, Gaby
;
Mennens, Kars
;
Steins, Mark
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 246-292
Persistent link: https://www.econbiz.de/10012880726
Saved in:
5
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
6
The missing link between analytics readiness and service firm performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
7
An organizational behavior/human resource management perspective on the roles of people in a service organization context : frameworks and themes
Bowen, David E.
- In:
Journal of service management
35
(
2024
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014456568
Saved in:
8
What we know about transformational leadership in tourism and hospitality : a systematic review and future agenda
Ali, Bavik
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 105-147
Persistent link: https://www.econbiz.de/10014450282
Saved in:
9
Industrial service innovation : exploring the transformation process to digital servitization in industrial goods companies
Soellner, Stephan
;
Helm, Roland
;
Klee, Patrick
;
Endres, …
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. 288-303
Persistent link: https://www.econbiz.de/10014531341
Saved in:
10
A moderated mediation model of knowledge hiding
Moin, Muhammad Farrukh
;
Muhamad Khalil Omar
;
Ali, Ahsan
; …
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 378-390
Persistent link: https://www.econbiz.de/10014551101
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