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~isPartOf:"Industry and innovation"
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of service research : JSR"
~subject:"Innovation management"
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Search: subject:"Dienstleistungssektor"
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Innovation management
Dienstleistungssektor
84
Service industry
84
Dienstleistungsqualität
28
Service quality
28
Services
27
Dienstleistung
26
Beziehungsmarketing
25
Relationship marketing
25
Innovation
21
Customer satisfaction
20
Kundenzufriedenheit
20
Consumer behaviour
14
Konsumentenverhalten
14
Innovationsmanagement
13
Business services
12
Unternehmensdienstleistung
12
Customer service
8
Kundenservice
8
Dienstleistungsmanagement
7
Dienstleistungsmarketing
7
Service innovation
7
Service management
7
Services marketing
7
Beschwerdemanagement
6
Complaint management
6
Customer integration
6
Kundenintegration
6
Betriebliche Wertschöpfung
5
Dienstleistungsinnovation
5
Firm performance
5
Knowledge-intensive industry
5
Lieferantenmanagement
5
Supplier relationship management
5
Unternehmenserfolg
5
Value creation
5
Wissensintensives Unternehmen
5
Dienstleistungshandel
4
Emotion
4
Knowledge management
4
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13
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Ahn, Jiseon
1
Alexiev, Alexander S.
1
Amara, Nabil
1
Aspara, Jaakko
1
Cabello-Medina, Carmen
1
Carmona-Lavado, Antonio
1
Castaldi, Carolina
1
Cuevas-Rodríguez, Gloria
1
Gallouj, Fai͏̈z
1
Gottfridsson, Patrik
1
Grabowski, Wojciech
1
Halilem, Norrin
1
Hartline, Michael D.
1
Janssen, Matthijs J.
1
Kahn, Kenneth B.
1
Klein, Jan F.
1
Landry, Réjean
1
Luo, Xueming
1
Melton, Horace L.
1
Nuutinen, Maaria
1
Ojasalo, Katri
1
Rubalcaba-Bermejo, Luis
1
Sangiorgi, Daniela
1
Storey, Chris
1
Stålhammar, Anna
1
Szczygielski, Krzysztof
1
Tikkanen, Henrikki
1
Toivonen, Marja
1
Traoré, Namatié
1
Vang Lauridsen, Jan Birger
1
Windrum, Paul
1
Woodward, Richard
1
Yu, Eun
1
Zellner, Christian
1
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Industry and innovation
International journal of quality and service sciences
Journal of service research : JSR
The service industries journal
39
Journal of business research : JBR
25
International journal of innovation management
21
Service business
14
International journal of services technology and management
12
International journal of production economics
11
The journal of business & industrial marketing
11
Economics of innovation and new technology
9
Industrial marketing management : the international journal for industrial and high-tech firms
9
Innovationsmanagement in der Serviceindustrie : Grundlagen, Praxisbeispiele und Perspektiven
9
Technovation : the international journal of technological innovation, entrepreneurship and technology management
9
International journal of business innovation and research
7
The journal of services marketing
7
European journal of innovation management : EJIM
6
Innovation: organization & management : IOM
6
International journal of innovation and technology management
6
International journal of technology management : IJTM
6
Research policy : policy, management and economic studies of science, technology and innovation
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
Journal of innovation & knowledge : JIK
5
Service innovation : organizational responses to technological opportunities & market imperatives
5
Technology analysis & strategic management
5
IEEE transactions on engineering management : EM
4
International journal of innovation management : IJIM
4
Journal of hospitality marketing & management
4
Journal of open innovation : technology, market, and complexity
4
African journal of science, technology, innovation and development : AJSTID
3
Business horizons
3
CASE network studies & analyses
3
Creativity and innovation management
3
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
3
Industrial and corporate change
3
International journal of business excellence
3
International journal of business innovation and research : IJBIR
3
International journal of contemporary hospitality management
3
International journal of hospitality management
3
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ECONIS (ZBW)
13
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1
Exploring perceived innovation in building customers' patronizing behavior in the food delivery service context
Ahn, Jiseon
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 258-273
Persistent link: https://www.econbiz.de/10013330615
Saved in:
2
Service design as an approach to implement the value cocreation perspective in new service development
Yu, Eun
;
Sangiorgi, Daniela
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 40-58
Persistent link: https://www.econbiz.de/10011855775
Saved in:
3
The dilemma of service productivity and service innovation : an empirical exploration in financial services
Aspara, Jaakko
;
Klein, Jan F.
;
Luo, Xueming
;
Tikkanen, …
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 249-262
Persistent link: https://www.econbiz.de/10011855809
Saved in:
4
In the vanguard of openness : which dynamic capabilities are essential for innovative KIBS firms to develop?
Janssen, Matthijs J.
;
Castaldi, Carolina
;
Alexiev, …
- In:
Industry and innovation
25
(
2018
)
3/4
,
pp. 432-457
Persistent link: https://www.econbiz.de/10011919214
Saved in:
5
Understanding social innovation in services industries
Gallouj, Fai͏̈z
;
Rubalcaba-Bermejo, Luis
;
Toivonen, Marja
- In:
Industry and innovation
25
(
2018
)
5/6
,
pp. 551-569
Persistent link: https://www.econbiz.de/10011919305
Saved in:
6
Innovation and the growth of service companies : the variety of firm activities and industry effects
Szczygielski, Krzysztof
;
Grabowski, Wojciech
;
Woodward, …
- In:
Industry and innovation
24
(
2017
)
3
,
pp. 249-262
Persistent link: https://www.econbiz.de/10011749654
Saved in:
7
Transforming the service idea : a communication and learning process
Gottfridsson, Patrik
;
Stålhammar, Anna
- In:
International journal of quality and service sciences
6
(
2014
)
1
,
pp. 2-16
Persistent link: https://www.econbiz.de/10010351504
Saved in:
8
Enhancing service innovation in a business-to-business context : four questions for SMEs transforming to service logic
Nuutinen, Maaria
;
Ojasalo, Katri
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 290-308
Persistent link: https://www.econbiz.de/10010469097
Saved in:
9
Service innovativeness and innovation success in technology-based knowledge-intensive business services : an intellectual capital approach
Carmona-Lavado, Antonio
;
Cuevas-Rodríguez, Gloria
; …
- In:
Industry and innovation
20
(
2013
)
2
,
pp. 133-156
Persistent link: https://www.econbiz.de/10009777211
Saved in:
10
Customer and frontline employee influence on new service development performance
Melton, Horace L.
;
Hartline, Michael D.
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 411-425
Persistent link: https://www.econbiz.de/10008736074
Saved in:
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