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~isPartOf:"Industry and innovation"
~isPartOf:"International journal of quality and service sciences"
~subject:"Dienstleistung"
~subject:"Innovation management"
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Search: subject:"Dienstleistungssektor"
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Dienstleistung
Innovation management
Dienstleistungssektor
33
Service industry
33
Innovation
12
Dienstleistungsqualität
9
Innovationsmanagement
9
Service quality
9
Services
9
Business services
7
Unternehmensdienstleistung
7
Customer satisfaction
5
Knowledge-intensive industry
5
Kundenzufriedenheit
5
Wissensintensives Unternehmen
5
Beziehungsmarketing
3
Consumer behaviour
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Emotion
3
KIBS
3
Konsumentenverhalten
3
Regional cluster
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Regionales Cluster
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Relationship marketing
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Service innovation
3
innovation
3
Beschwerdemanagement
2
Betriebliche Wertschöpfung
2
Complaint management
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Customer integration
2
Customer service
2
Dienstleistungshandel
2
Dienstleistungsmarketing
2
Economic growth
2
Emotions
2
Industrie
2
Knowledge management
2
Kundenintegration
2
Kundenservice
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15
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15
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1
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15
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Ahn, Jiseon
1
Alexiev, Alexander S.
1
Amara, Nabil
1
Barravecchia, Federico
1
Blind, Knut
1
Cabello-Medina, Carmen
1
Cabigiosu, Anna
1
Campagnolo, Diego
1
Carmona-Lavado, Antonio
1
Castaldi, Carolina
1
Chatmi, Arbia
1
Cuevas-Rodríguez, Gloria
1
Elasri, Karim
1
Franceschini, Fiorenzo
1
Gallouj, Fai͏̈z
1
Gottfridsson, Patrik
1
Grabowski, Wojciech
1
Halilem, Norrin
1
Janssen, Matthijs J.
1
Jia, Heather H.
1
Jia, Ronnie
1
Landry, Réjean
1
Lee Heng Wei
1
Mastrogiacomo, Luca
1
Mohd Suki, Norazah
1
Nuutinen, Maaria
1
Ojasalo, Katri
1
Ponsignon, Frédéric
1
Reich, Blaize Horner
1
Rubalcaba-Bermejo, Luis
1
Saravanan Raman
1
Stålhammar, Anna
1
Subhaseni Chinniah
1
Szczygielski, Krzysztof
1
Toivonen, Marja
1
Traoré, Namatié
1
Vang Lauridsen, Jan Birger
1
Vries, Henk J. de
1
Wakke, Paul
1
Windrum, Paul
1
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Industry and innovation
International journal of quality and service sciences
The service industries journal
61
Journal of business research : JBR
36
The journal of services marketing
29
Journal of service management
25
International journal of innovation management
23
Journal of service research : JSR
20
Service business
20
International journal of services technology and management
19
International journal of production economics
18
SpringerLink / Bücher
18
The journal of business & industrial marketing
16
Journal of service research
15
Industrial marketing management : the international journal for industrial and high-tech firms
14
Schriften zum Produktionsmanagement
11
Services marketing quarterly
11
Economics of innovation and new technology
10
International journal of hospitality management
10
Journal of retailing and consumer services
10
Technovation : the international journal of technological innovation, entrepreneurship and technology management
10
Innovationsmanagement in der Serviceindustrie : Grundlagen, Praxisbeispiele und Perspektiven
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
European review of service economics and management
8
Research policy : policy, management and economic studies of science, technology and innovation
8
Technological forecasting & social change : an international journal
8
International journal of business innovation and research
7
International journal of innovation and technology management
7
European journal of innovation management : EJIM
6
Innovation: organization & management : IOM
6
International journal of contemporary hospitality management
6
International journal of production research
6
International journal of technology management : IJTM
6
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
6
Technology analysis & strategic management
6
The handbook of innovation and services : a multi-disciplinary perspective
6
Consultancy and innovation : the business service revolution in Europe
5
International journal of business innovation and research : IJBIR
5
Journal of innovation & knowledge : JIK
5
Journal of service theory and practice : JSTP
5
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ECONIS (ZBW)
15
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1
Assessing and improving co-creation in services : the customer-centric matrix
Chatmi, Arbia
;
Elasri, Karim
;
Ponsignon, Frédéric
- In:
International journal of quality and service sciences
15
(
2023
)
1
,
pp. 97-114
Persistent link: https://www.econbiz.de/10014315050
Saved in:
2
Exploring factors influencing service trade-offs in the higher education sector : evidence from Malaysia
Saravanan Raman
;
Mohd Suki, Norazah
;
Lee Heng Wei
; …
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 555-575
Persistent link: https://www.econbiz.de/10013454241
Saved in:
3
Exploring perceived innovation in building customers' patronizing behavior in the food delivery service context
Ahn, Jiseon
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 258-273
Persistent link: https://www.econbiz.de/10013330615
Saved in:
4
Innovation and growth in KIBS : the role of clients' collaboration and service customisation
Cabigiosu, Anna
;
Campagnolo, Diego
- In:
Industry and innovation
26
(
2019
)
5
,
pp. 592-618
Persistent link: https://www.econbiz.de/10012266038
Saved in:
5
In the vanguard of openness : which dynamic capabilities are essential for innovative KIBS firms to develop?
Janssen, Matthijs J.
;
Castaldi, Carolina
;
Alexiev, …
- In:
Industry and innovation
25
(
2018
)
3/4
,
pp. 432-457
Persistent link: https://www.econbiz.de/10011919214
Saved in:
6
Understanding social innovation in services industries
Gallouj, Fai͏̈z
;
Rubalcaba-Bermejo, Luis
;
Toivonen, Marja
- In:
Industry and innovation
25
(
2018
)
5/6
,
pp. 551-569
Persistent link: https://www.econbiz.de/10011919305
Saved in:
7
Innovation and the growth of service companies : the variety of firm activities and industry effects
Szczygielski, Krzysztof
;
Grabowski, Wojciech
;
Woodward, …
- In:
Industry and innovation
24
(
2017
)
3
,
pp. 249-262
Persistent link: https://www.econbiz.de/10011749654
Saved in:
8
Service climate in knowledge-intensive, internal service settings
Jia, Ronnie
;
Reich, Blaize Horner
;
Jia, Heather H.
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 462-477
Persistent link: https://www.econbiz.de/10011641313
Saved in:
9
Service recycling and ecosystems : an intriguing similarity
Mastrogiacomo, Luca
;
Barravecchia, Federico
; …
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 555-562
Persistent link: https://www.econbiz.de/10011641353
Saved in:
10
Driving factors for service providers to participate in standardization : insights from the Netherlands
Wakke, Paul
;
Blind, Knut
;
Vries, Henk J. de
- In:
Industry and innovation
22
(
2015
)
4
,
pp. 299-320
Persistent link: https://www.econbiz.de/10011378983
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