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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Journal of payments strategy & systems"
~isPartOf:"Telecommunications policy : the international journal of digital economy, data sciences and new media"
~subject:"Electronic Banking"
~subject:"Kundenzufriedenheit"
~subject:"Online retailing"
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Search: subject_exact:"Mobile communication"
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Electronic Banking
Kundenzufriedenheit
Online retailing
Mobile communications
346
Mobilkommunikation
346
Mobile phone
65
Mobiltelefon
65
Consumer behaviour
54
Konsumentenverhalten
54
Telecommunications policy
48
Telekommunikationspolitik
48
Telecommunications
40
Telekommunikation
39
Licence
35
Lizenz
35
Competition
32
Theorie
32
Theory
32
Telecommunications industry
30
Telekommunikationssektor
30
Concession
29
Konzession
29
Mobile Business
29
Mobile business
29
Wettbewerb
29
USA
27
United States
27
EU countries
26
EU-Staaten
26
Regulation
26
Breitbandkommunikation
25
Broadband communications
25
Mobile Anwendung
25
Mobile application
25
Access regulation
24
Netzregulierung
24
Electronic money
23
Elektronisches Geld
23
Regulierung
23
Beziehungsmarketing
22
Internet
22
Relationship marketing
22
Auction
21
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27
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27
Conference paper
1
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1
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English
27
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Al-nassar, Bilal Ali Yaseen
2
García-Mariñoso, Begoña
2
Garín-Muñoz, Teresa
2
Gijón, Covadonga
2
Pérez Amaral, Teodosio
2
Suárez, David
2
Aguilar-Rojas, Oscar
1
Aparicio-Valverde, Mireia
1
Asongu, Simplice
1
Au, Wai Ching
1
Ba, Sulin
1
Babad, Yair
1
Baum, Tom
1
Biekpe, Nicholas
1
Bruggink, Diederik
1
Cassimon, Danny
1
Chang, Chiao-Chen
1
Chou, Yen-Chun
1
Chuang, Howard Hao-Chun
1
Fandos-Herrera, Carmina
1
Flavián Blanco, Carlos
1
Fong, Lawrence Hoc Nang
1
Ha, Hong Youl
1
Han, Heesup
1
Huang, Lei
1
Hughes, Laura
1
Jani, Dev
1
Jarunee Wonglimpiyarat
1
Kim, Yong Jin
1
Kina, Jorge
1
Kumar, Satinder
1
Kumari, Parveen
1
Lee, Dongwon
1
Lien, Jerry
1
Lin, Pearl Ming Chu
1
Lu, Xianghua
1
López, Rafael
1
López-Zorzano, Rafael
1
Moon, Junghoon
1
Pan, Huifeng
1
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
International journal of contemporary hospitality management
International journal of electronic customer relationship management : IJECRM
Journal of payments strategy & systems
Telecommunications policy : the international journal of digital economy, data sciences and new media
Journal of retailing and consumer services
33
AGDI working paper
13
International journal of bank marketing
11
The international journal of bank marketing : IJBM
11
International journal of business information systems : IJBIS
10
International journal of hospitality management
10
International journal of services and operations management
8
The journal of services marketing
8
Cogent business & management
7
International journal of e-business research : an official publication of the Information Resources Management Association
7
Journal of business research : JBR
6
Journal of travel and tourism marketing
6
Marketing intelligence & planning
6
International journal of business innovation and research
5
International journal of electronic finance : IJEF
5
International journal of electronic marketing and retailing : IJEMR
5
Journal of financial services marketing
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Technological forecasting & social change : an international journal
5
Electronic markets : the international journal on networked business
4
Global business review
4
International journal of business and emerging markets : IJBEM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of internet commerce
4
Journal of organizational computing and electronic commerce
4
Psychology & marketing
4
The service industries journal
4
Tourism management : research, policies, practice
4
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
3
Asia Pacific journal of marketing and logistics
3
Business process management journal
3
College of Business working papers
3
Economic research
3
Information systems and e-business management : ISeB
3
Information systems management
3
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ECONIS (ZBW)
27
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27
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1
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
2
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
Saved in:
3
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
4
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
5
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
6
Understanding the greater diffusion of mobile money innovations in Africa
Asongu, Simplice
;
Biekpe, Nicholas
;
Cassimon, Danny
- In:
Telecommunications policy : the international journal …
44
(
2020
)
8
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012543642
Saved in:
7
Switching mobile operators : evidence about consumers' behavior from a longitudinal survey
García-Mariñoso, Begoña
;
Suárez, David
- In:
Telecommunications policy : the international journal …
43
(
2019
)
5
,
pp. 426-433
Persistent link: https://www.econbiz.de/10012201064
Saved in:
8
State of play of mobile money on the African continent : an interview with Greg Reeve
Reeve, Greg
(
interviewee
);
Bruggink, Diederik
(
interviewer
)
- In:
Journal of payments strategy & systems
11
(
2017
)
3
,
pp. 197-202
Persistent link: https://www.econbiz.de/10011849563
Saved in:
9
Satisfaction of business customers with mobile phone and internet services in Spain
Suárez, David
;
García-Mariñoso, Begoña
;
Santos, Iván
- In:
Telecommunications policy : the international journal …
40
(
2016
)
1
,
pp. 52-61
Persistent link: https://www.econbiz.de/10011620814
Saved in:
10
Consumer complaint behaviour in telecommunications : the case of mobile phone users in Spain
Garín-Muñoz, Teresa
;
Pérez Amaral, Teodosio
;
Gijón, …
- In:
Telecommunications policy : the international journal …
40
(
2016
)
8
,
pp. 804-820
Persistent link: https://www.econbiz.de/10011621585
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